Action Gator Tire

My tire burst and I went to get a new tire, that they said would be in the next day and they would call me. After 3 days I called, and they realized they had ordered the wrong tires and that the correct ones would be there the next day. After another week, I called and they had no idea who I was or what was going on or what I was asking for. They then found out that the order from my tire had been on hold by accident and my tire would be there the next day. It was not there the next day but was there the following day. Come to find out when I got home, they had given me the WRONG TIRE! They ordered a new one finally, and the guy working that day was completely rude. Wouldn’t even stand up from his desk on the other side of the room to greet us at the counter or ask us how can I help you. Just told us to leave the keys on the counter and «I have your number». We dropped it off and after a few hours went back to see if it was done, which it wasn’t. The rude man said nothing but «it’s not ready, I have your number.» I only wish I could explain his tone of voice. By 4 pm we call and ask if it is ready yet and it was, but the rude man who would only say «I have your number» didn’t use our number to let us know. Not once during the experiment did they call to let us know what was going on unless it was to return a voicemail of ours asking for a status update.

When it comes to auto mechanics and tire salesmen, you usually won’t find them listed among the most trusted professions out there. That’s why when you find a tire center with great prices and combine it with a reliable and honest auto repair shop, you’ve found something worth writing about.
An unwelcome flat tire had me shopping the internet recently for the best tires at the best price I could find for my car. All roads led me to Boca Raton Tire Center which operates under the Goodyear banner. I found some (non-​Goodyear) tires that Saturday that fit the bill, but Service Manager Ricky Gokool said he didn’t have them in stock. He said he’d have them for me by lunchtime Monday. Come noon Monday, my problem was solved. I was in and out quickly as promised.
I also knew my wife’s SUV was needing a pair of tires, brakes and a major tune-​up. Compared to what the dealership wanted for all the work, Ricky worked out a nice, discounted package that easily saved me hundreds of dollars. As I was leaving, I asked him about the cost of replacing the faulty, large rubber gasket that surrounded the back door hatch that was constantly coming loose. Ricky immediately grabbed a handy screwdriver and spent 15 minutes in the hot sun meticulously adjusting the gasket back in place. No problem, no charge.
Whether it was on the phone or in person, I found Ricky and the entire staff I encountered at Boca Raton Tire Center to be extremely professional and courteous. They also offer some very helpful coupon discounts on their website.
Both my vehicles are riding beautifully again, and I feel great knowing I have a business to turn to that places a high emphasis on good work, fair prices and customer satisfaction.