Ideal Image Boca Raton

Got a great deal on removing a whole upper portion of arm tattoos (almost a sleeve)! See a difference after the second treatment, all the shading is almost gone and now the dark black lines have slowly started to fade. Awesome staff, the nurses are very knowledgeable and they use a cold air blower to help numb the area so it doesn’t hurt so bad. Happy with my results so far, cant wait til my 8 treatments are done:) Over all great experience, and will definitely go back for more areas to be worked on in the future!

They are VERY happy to accommodate for your 1^st appt and get your $ 1000’s up front; you are charged every month regardless whether you receive their service or not. Once you make your monthly appt and need to change it they WILL NOT accommodate. You are locked in. Worst customer service ever! Taking my money and business elsewhere. Do yourself a favor and DON’T go here. You’ll save yourself a lot of frustration. I should have read the below reviews.

Most of the PAs and the nurse practitioners are professional and concerned. However I had a horrific experience with one NP.
Prior to the treatment on that particular day I informed the blonde NP (can’t remember her name) that the treatments have become excruciating. I asked if I could get some numbing crème. She informed me that a rx is required and she offered no immediate solution. So we proceeded and it was absolute torture.
The following day I discovered my bikini area had at least a 2^nd degree burn. I called ideal image and fortunately a different NP apologized and asked that I come into have it looked at. This same NP called me a couple of times to ensure it was healing.
I returned a couple of months later for a hair laser tx and wound up with the same blonde, who seemed to enjoy inflicting pain. She did not apologize. In fact she made a joke.“have there been any problems since last tx, aside from burning off your skin? hahaha”. She actually laughed.
If I didn’t encounter the other professional NPs and PAs I would have given this place one star because of the awful experience I described.

I had my initial consult at the Wellington office for tattoo removal. The staff was very knowledgeable and pleasant. They do offer a package where you prepay and they offer several payment plans. The total price was way less than I expected it to be. They were even able to schedule me a same-​day appointment at the Boca office for my first treatment (the Wellington office does not have the Picosure laser). The Boca office was clean and the staff was very friendly and helpful. The technician answered all of my questions. The treatment itself took less than 5 minutes, but it was the most painful thing I’ve ever experienced. I almost passed out. The technician was very patient with me and was sweet to take care of me. Afterwards, she made sure I understood how to take care of the treated area and gave me samples and bandages. Ideal Image also called me the following day to check up on me. I already have my second treatment scheduled for December. I would definitely recommend either the Wellington or Boca offices.

This place is horrible! Purchased bikini area and chin paid over $ 5,000. Then I saw they were offering free armpits with purchase of the bikini area for their ‘summer special’ but when I inquired why this wasn’t offered to me — they said they have different offers and they couldn’t discuss other patients. Huh? You have a flyer in the office advertising. Make sure when you make your appointment to tell them you want ALL your area’s completed on the same day otherwise you will only get one. Worst customer service and laser removal has NOT been worth $ 5,000. You can find a lot better deals on Groupon or other spas. DO NOT WASTE YOUR MONEY HERE!!!

The staff is professional enough and the place is clean but the wait is always there is never an on time appointment which is really annoying because why the appointment. Ideal image is expensive and I still have quite a bit of hair so I don’t know how permanent it truly is and it hurts like hell but the hair that is gone hasn’t come back but its not like half is gone and the other half isn’t its like a patchiness

AVOiD THIS PLACE! It took me 3 weeks before I could get a consultation appointment. They would not do the procedure the same day. I could not make an appointment for the future without signing a contract & pre-​paying. Once that was done, I still couldn’t make an appointment because the «system was down». I called the next day and was told I had to «come into the office» to make the appointment! I suggested 5 different dates in the upcoming 3 weeks. None were available. So to sum up, I have waited 6 weeks & been forced to pre-​pay & STILL cannot get an appointment for a one time office procedure!

This place is not recommended. I went for a consultation and the sales person was very negative towards me. Basically walked me out the door and never heard from her again. I checked them out further with other people and only hear terrible things. They sell you a package that is not enough to remove your hair and then they charge you extra money for more treatments in their membership program. Do not go to Ideal Image. Bad business practices.

Very nice office looked very clean. I’ve had laser done before but these prices are very pricey. Full leg laser hair removal was about $ 5000 which is very unreasonable. Felt the staff was very pushy to start treatment and for me to buy the laser package.

This place has a new laser that obliterates tattoos! It costs a third what the old laser cost me and it doesn’t scar your skin. The staff is very professional, the place is super clean. Everyone always asks whats going on with my tats and I show them the one on my arm that is half gone and I’ve had 11 treatments on with OLD laser… then I show them the rose on my leg that is barely there and I only got one treatment. I’m beyond amazed with the results. It’s here people, a machine that will actually erase your tattoos.

Came in today to get an idea of what would be involved with removing some unwanted hair and I had a so so experience. Place was clean. Staff proffessional, but the prices where very high and there was a good deal of pressure to do it. They wanted me to start right then. Wasnt sure so I left