On the second floor of NM, you will find a lovely little café quietly tucked away in the corner. Their attentive staff will make you feel pampered while you eat healthy and deliciously prepared cuisine. There are some of the usual selections for lunch, but there are also some unusual things like Salmon Tacos and Warm Vegetable Tart. I needed a lunch to go, and ordered the Tuscan Chicken Melt. While I waited, I was offered water and given a demitasse cup of chicken broth with a homemade cheese biscuit. I also got 2 mint sticks for after my meal. Nice! My sandwich was warm, tasty and perfectly complemented by a fruit cup, mesclun salad with balsamic and a tiny strawberry mousse dessert! Love! Can’t wait to come back with hubby, valet park the car, and spend a leisurely afternoon lunching in style here @ NM! Oh … Be sure and bring a fat wallet! You’ll need it!
Katie F.
Rating des Ortes: 1 Boca Raton, FL
Valet service is terrible at Neiman Marcus. A guy with red hair told me to relax when I honked at a car who almost hit me. Correct me if I’m wrong, but what business does he have telling me to relax after honking my horn trying to prevent getting hit. Terrible customer service and the rudest person. Nieman Marcus should be embarrassed to have him represent their company. Probably will never shop there again due to the bad taste he put in my mouth.
Linda A.
Rating des Ortes: 1 West Palm Beach, FL
I spend $$$$$ between Neiman Marcus, Nordstrom, and Saks… I am putting together my wardrobe for a wedding in Colorado this September. I purchased a poncho for $ 350 and when I received it… it was not want I wanted nor liked… I returned it in the box, filled out the paper work and took the box to the post office… Neiman’s is saying they never received the poncho and will not give me credit for $ 350…so my loss… I am a good customer and would never say I returned it and didn’t…I know that Nordstorm would NEVER treat me like that… they are wonderful to deal with… although, I have never had anything like this happen… so, I have to eat the $ 350. Also, I sent my granddaughter in New York several baby gifts for her birthday… I had them put in a gift box… Neiman’s put 6 tiny little items in 6 different boxes and charged me $ 7.50 for each box… whomever did my order, did not read the instructions that I wanted everything in one box… not good service.
Candice G.
Rating des Ortes: 5 Palm Beach County, FL
Love this place! We walked in looking for men’s jeans as there was an ongoing sale. We were immediate approached by the associate named Alex. He was very nice, helpful and made great recommendations. They even offer hemming on site which can be picked up later on.
Jordan R.
Rating des Ortes: 5 Delray Beach, FL
One of my favorite stores on the planet. This store truly is for people you have some money to spend. Its hard to find anything thats under like 150 dollars so bring your credit cards. The mens Department is great!!! I love purchasing my Guccie shoes and jimmy choos here. Not to mention they do have fabulous sales on Alexander McQueen and other top shelf Designers. If you get hungry the Café is also very delicious and never over plate you. Nobody likes being stuffed then trying on clothes. If your looking for suits i would try Armani. This brand seems to never go out of style. If your looking for edgy you go for Alexander or Balenciaga or Balmain. Now accessories like jewelry i would go with David Yurman or John Hardy. King Baby is also great if your looking for that rocker look.
Angelica B.
Rating des Ortes: 3 Torrance, CA
Went in with my mom to return items of her boss. First thing the customer lady said«i dont know where to start». We had stuff with no receipts but with tags. She looked uneasy. She called another lady to help her out. Last time I went with my mom to return items was in LA and we had 2x of what we brought. She looked under pressure but was trying to focus. At the end, she thanked us for our patience. I personally appreciate her effort. Hope she continue to be more positive
Holly C.
Rating des Ortes: 3 Jacksonville, FL
I’m between love and hate. I generally like Neiman’s — the one in Las Vegas really treats people nicely, maybe because so many different kinds of people roam in and out they are used to the«you can’t judge a book by it’s cover» adage — but this one… sigh. I’m not a super glamonista, but you know what. I like the fancy makeup, handbags and such. This one has been hit or miss, probably due to the usual crowd they get in store. Word to the staff — not everyone is rocking their $ 1500 handbags all the time, so if you get questions about products, etc. best to assume they can afford what you’re shilling and not treat them differently!
John G.
Rating des Ortes: 5 Boca Raton, FL
This is the primo men’s store anywhere. Some of the negative reviews that I have read are obviously want designer items at discount store prices! We LOVE to shop there. Billy and Morgan, at the front door, are phenomenal. Tony and Alex in men’s are the most professional and friendliest people you will ever meet. They are ALWAYS helpful. Ronnie, the fragrance manager, Susie and Kyle in Fine Jewelry, and FiFi in Jo Malone are also wonderful. All of these employees have smiles on their faces, pleasant and sincere greetings and are wonderfully helpful. PS: We certainly don’t look like we just stepped out of Vogue.
Jeanne M.
Rating des Ortes: 2 Fort Lauderdale, FL
While the merchandise at Neimans is always nice, that’s about all I can say for them. I’ve been in here a few times just looking around. If you aren’t dressed like you stepped out of Vogue, you will generally be ignored. We did find one exception to that rule the other day, when we were in the home décor and holiday department. There was a very nice sales associate who was funny and quite willing to help us. She saved them from a one star review. As far as prices, they are absurd. $ 1350+ for a pair of sneakers? Really? I don’t care if they’re Chanel, they’re still sneakers! I don’t think I saw a single pair of shoes for under $ 1000, except the Toms, which were also considerably higher than anywhere else. If you have money to burn, this is the place for you. If you live in the real world, it’s definitely not.
Lisa R.
Rating des Ortes: 5 Fort Lauderdale, FL
Love, love Neimans! The Customer Service is Exemplary and to be emulated. I enjoy purchasing anything here. If I need tailoring, it’s free. Done quickly too. The sales associates want you to be happy with your purchase or else we are free to return it. If you like they will alert you to sales before hand and keep things aside for you. I had an issue with a Prada bag and they sent it to Italy to be repaired. That is customer service! Online is fabulous as well. I cannot say more. Ask them about anything, they will listen and assist! Direct you to another store perhaps. Yes, I wrote that write. Out of stock and helped me! Kudos!
Odel O.
Rating des Ortes: 3 Hollywood, FL
It’s very hard to shop here. Most of the items are crazy expensive and are not meant gor Normal everyday people. I got a $ 100 gift card from work and ended ip buying socks and 2 boxers with it. The staff is also not very helpful.
Diane N.
Rating des Ortes: 4 Boca Raton, FL
This Neiman Marcus is located in Boca Town Center Mall. It’s fun to shop there, although some of their prices has me waiting for the merchandise to go on sale.(Or looking for a similar item on EBay) Every so often they have a fashion show on the second floor. I try not to miss these. For about a half hour I get to sit and watch the models walk the runway. I see the latest fashions, sip champagne, wine, or sparkling water, and eat delicious canapes. According to what I learned at the last fashion show the must have color for spring 2014 is PINK.
Kelly T.
Rating des Ortes: 5 Miami, FL
I love this store better than the one at the Galleria in Fort Lauderdale. The ladies at the make-up counter are extremely helpful particularly Karen. Went home with the nice foundation she picked out for me, some wonderful french perfume and a whole bunch of samples!
Nina C.
Rating des Ortes: 1 Fort Lauderdale, FL
It’s just ok! Staff acts like they are too good to help you
Justin F.
Rating des Ortes: 4 Los Angeles, CA
LOVEIT !
Greshka P.
Rating des Ortes: 5 Boca Raton, FL
Let’s start with the décor… Love the butterflies hanging over the escalator.(I LOVE butterflies) :p People here are so nice and helpful but this review is specifically for the Orlane Counter. The ladies working there are awesome, they treat you as family. Love their facial events, plus they always have a gift with purchase(at least every time I’ve gone) and will give you samples of their products. Love that they believe you should try and see if it works for you before you buy. Great at recommending you skincare products, they take the time to listen to your skin concerns and don’t try pushing you into buying something you might think won’t work for you. Yes, this line is a bit expensive but definitely worth it. Both for the service and the results. Nadine(@ the counter), Consuelo(facial specialist), and the rest of the ladies working there @ Orlane get 5 stars from me. Oh, and so does their shoe dept. :p What can I say, I love shoes, especially when the people helping you with the purchase are so amiable.