Rendon Center for Dermatology and Aesthetic Medicine

I had the worst experience of my life at the Rendon Center. When I first started going there about two years ago when I had cystic acne on my chin, I saw Dr. Dunworth. She prescribed me three medications, one oral and two creams. Within the first month of taking using them, not only did the cystic acne spread ALL over my face but the oral medication made my monthly period so excruciatingly pain full I had to go to the hospital. A few months later I went back making another appointment with Dr. Chen. She was much more knowable, but still the medication she prescribed me didn’t help. So I took a break from the medication and went on birth control which fixed my problem all together. I went back one last time in January 2016 for some dry patches on my body, they didn’t tell me who my doctor was and just told me to wait in a room an a doctor will be with me shortly. 30 minutes later Dr. Dunsworth walks in only focusing on my facial scaring and not paying attention to anything else. The worst part was she kept touching her oily face and greasy hair then touching my face which is very unsanitary and disgusting. I highly recommend not going here.

I hope never have to come back to this place. They kept me & my newborn waiting 1 hour in the reception room, then another 40 minutes in the consult’s room until a doctor decides to show up… For an upscale place, they were equally disrespectful to us. They never explained why so much delay or apologized. Would give 0 stars if possible.

The last few days have been agony and will continue to be so until the results come back in two weeks.
This was my first visit to this practice that would take my marketplace insurance. The office was very nice to send the paperwork to me to fill out and bring with me for my 3:20 appt. so I wouldn’t have to come earlier to do so. This was super nice and facilitated the appointment to simply be prepared.
I had the paperwork, insurance card and driver’s license in hand approaching the desk. As I walked in, I saw there were several people waiting, but I wasn’t worried as there are many specialists on staff, which brings me to this little fact; Dr. Marta Rendon heads the practice which is off of 13^th Street, near Boca Community Hospital. I recall ions ago meeting her when she had a practice in The Cleveland Clinic when I had private insurance with them.
Although, I had hoped to have an appointment with Dr. Rendon, there were no openings for quite some time so, I was given an appointment with to my delight, the skin Cancer specialist doctor, Dr. Andrea Chen.
I didn’t have to wait but fifteen minutes, if that much before Sandy, the nurse called my name in. She was very thorough and professional, yet personal with her direct questioning of the reason for my visit.
I like to get a full body check by the dermatologist annually to be safe and see if any unusual marks or lesions might be of concern from being in the Florida sun or from my «careless youth of sun-​worshipping with repetitive sunburns days». There was a small spot on my cheek of concern and, Dr. Andrea Chen asked if she could take a biopsy as she didn’t like what she saw. I was nervous and have always been skittish of needles, but the Dr. said to be on the safe side, so I agreed.
Sandy was more than gentle when numbing my cheek. In fact, a mosquito biting me is felt more, so I was very pleased with how professional she was, gently guiding me with her gentle voice, asking if I felt anything and, if I was okay.
I should mention that as I stuck my head out the examining room, I managed to see Dr. Rendon and, said hello. She actually remembered me from days past at The Cleveland Clinic and to my surprise, gave
me a huge and warm hug telling me how nice it was to see me after so long. It truly felt nice to be treated so special and not like a typical in/​out type of Dr.‘s office.
The Dr. came in to do the biopsy, told me the care involved of just soap and water, vaseline and a dot bandaid. (I’m sure you all remember these bandaids from junior high where we felt we had to cover up a pimple healing) LOL, and then told me I would have to wait for two weeks for the results.
This is where I started and where all my Unilocal friends come in to just PRAY it isn’t something to be concerned about. The practice and the staff are NOT pretentious or snobby which is a huge relief for an East Boca Raton dermatology office.
The checking out was a breeze as for once, I encountered a Dr.‘s office that doesn’t collect the co-​pay BEFORE even seeing the Dr. How nice is that???
The staff checking me out was so friendly that we engaged in conversation about my new journey as a vegetarian and even so far as to suggest that I stop at Whole Foods to pick up some things that I had been looking for. It was a very pleasant (mostly, except for the dreaded «waiting» on the results part) experience and, I would highly recommend this dermatology practice. Keep your fingers crossed folks!

This experience was the worst from start to finish. To make an appointment I had to call and leave a message. I was instructed to complete paperwork from their website which still contained their FORMER address from a year ago so I arrived at the wrong location. When I finally arrived at the correct address there was not a parking spot in sight and 7 cars lined up at the valet. I followed the sign that said there was additional parking in the back so I parked behind the building.
My appointment was with Dr. Chen for a whole body scan. I mentioned a couple of spots and that I had pre-​cancerous lesions removed previously. The exam took less than five minutes and she started to leave the room. She never asked where the previous spots had occurred and hadn’t noticed the spot I had pointed out. As she was leaving I asked her about the spot I was concerned about and she said «oh yea, I forgot» and burned it off. How could she forget it? She had just looked at it and I had pointed it out specifically.
After I walked back to my car I found that someone had double-​parked behind it. The valet told me the spots in the back were for the staff (guess patients are supposed to park down the block and walk?) and that I would have to go back to the doctor’s office, find the owner of the car and ask them to move it. That ordeal took longer than the visit itself.
Never again!

This place does not care how long you wait. 10 am appointment… that means they will see you around 11. It is a nice facility with nice people but if you cannot keep to appointment times then maybe you need to book less during the day because waiting near an hour is just quite rude.

Took me calling all day and still no answer and the pharmacy sent them 3 messages. Still have not responded. Def going to be looking for a new derma

Staff is horrible here. Bring a book. A very long book, as you will wait well past your appointed time. Bring some money. Lots of it. They will try to upsell you all sorts of products.

Would give negative stars if I could, but this is not an option. Worst practice, biggest rip-​off and doctors with inflated egos who spend as little time as possible with patients only to later charge them for services not rendered properly. To begin with, Dr. Lucas spent 37 seconds evaluating my daughter’s lip then scribbled something down on a notepad and proceeded to burn off her sore. A few days later I called the nurse to tell her that the procedure didn’t work and the growth was returning. She told me to make appt to come in again and pay another office visit! Now they are after me for a balance of $ 330, because my insurance «only» paid $ 440 for the 37-​second visit after I’d already paid my co-​pay. My insurance is very good and pays industry rates; I’ve never had a problem. In fact, this is the only time I’ve had a private practice come after me for a balance. Obviously, their rates are abusive, way out of range and the service they deliver is beyond poor quality. BUYER BEWARE: THIS IS HIGHWAY ROBBERY. DO NOT GO TO THIS DOCTOR UNLESS YOU ENJOY GETTING RIPPED OFF BY DOCTORS WHO DON’T CARE ABOUT PATIENTS AND ONLY CARE ABOUT THEIR BANK ACCOUNTS!

Poor service, not recommend at all! Offers a free consultation but changes it to a paid one with out notifying you until it’s time to leave. I went in with a concern and left there with no real answers but yet was told of products they sell for something else on my body that I may think of getting if I wanted to. It’s all about the money there. Very disappointed.

LOVE Dr. Lucas! She’s very thorough and listens to all of your questions. My husband and I both go to her. Highly recommend Dr Lucas!!!

This office feels like a factory. My Dr. spent less then five minutes with me and was quick to hand me a flyer for CereVe products. These products caused redness dryness and itch all over my face and neck. I couldn’t get another appt to see the Dr so I met with the PA who was actually more informative then my first Dr. Very unsatisfied with this office and will look for a smaller practice with a Dr that is more attentive.

I have had the pleasure of being a patient at The Rendon Center for over 5 years. I have seen Dr. Rendon, Dr. Lucas-​Anthony and Dr. Chen and all are the utmost professional and very nice! Willing to take the time to talk, listen and they truly care, all the while providing outstanding medical services!
The offices are beautiful, everyone I have interacted with is professional and pleasant. I would wholeheartedly recommend anyone to become a patient!

After waiting a hour and 20mins for a 5min exam I was seen. The doctor who came today the whole body check wasn’t very talkative and didn’t give any feed back. I was her last appointment for the day so I’m sure she just wanted to leave. The girl at the front desk wasn’t very helpful either. When I turned in my paper work I asked how long the wait was and she said 15−20mins almost a hour and a half later I was seen. Very dissatisfied and will be looking for a new demonologist next year for a check up.

Very friendly staff and Doctors! My first visit was with Dr Chen who was such a warm and open person. She truly put me at ease! My daughter found this practice and we will continue to come here for our check ups!

Outstanding care. My first visit was with Dr. Lucas, then a procedure with Dr. Chen and finally Dr. Rooney to finish the work. The kindness and outstand abilities of these doctors and their assistants and staff is unsurpassed. I cannot recommend it highly enough. I feel very blessed to have had my daughter in law send me to the Rendon Center — i will praise this group to the skies!

Dr. Lucas is wonderful!

First time at the Rendon Center and I was thoroughly impressed and pleased with meeting Dr. Lucas. She’s charming, informative and very easy to talk to. I’m not one for doctors but it’s been awhile since I had a check-​up and I wanted to go someplace close to my office. The area near Boca Hospital can be a maze at times, I had little trouble finding the building.
Being a new patient I had to fill out your typical paperwork, though I’m sure 1 – 2 pages were unnecessary (lead/​questionnaire type of stuff) then waited about 17 minutes to be seen. But once I was brought into the room it was a breeze. The staff was friendly and the procedure to remove some moles were not only painless but took no time at all. I’m glad I don’t have to see Dr. Lucas a lot because then that would be I’d have health concerns, but when it comes to my skin she is now my go-​to doctor for my annual check-​up. She has such a pleasant personality and for doctors these days (especially in Boca) that’s a huge plus.

Dr. Rendon and her PA Lorraine have helped me very much over the past 10 years. The one difficulty is the long wait for an appointment, but that’s ameliorated because of Lorraine’s much better availability. I even saw Dr. Rendon in a J&J TV commercial on one of my trips to Paris!

DO NOT GO HERE. Unbelievably unprofessional. I called to ask about a service for my girlfriend and the receptionist hung up on me. Do not be fooled by their website.

I went to this center on a recommendation from a customer of mine. I hadn’t done a skin cancer screening before and needed to finally get it done, especially living in South Florida and being a triathlete.
I arrived on time and was asked to fill out the normal doctor paperwork. Before i was even finished, I was ushered into the exam room. I was stunned. I never get seen within 10 minutes of any doctor’s appt!
In less than 5 minutes, the doctor came in. Dr. Lucas answered all my questions and was very thorough. I also had a little bump on my head i wanted removed and she took care of it in 2 seconds (with no pain!)
I had also inquired about laser treatments for my many freckles and she gave me great information, but did not try and sell me anything.
I would highly recommend this office for any of your Dermatology needs!