Stanton Optical

The staff and service are excellent, however, the eye exam is only free if you purchase glasses/​contacts, which I get, although advertising is misleading. Another misleading part is the 2 for $ 69. There are thousands of frames in the store, but only about 2 dozen are $ 69 and ALL of the $ 69 frames are dreadful throwbacks of the ugliest 1970s frames.

This place has the best selection of style with the friendliest staff! I have had the same pair of glasses for years and it was time for an upgrade. Brittany was very helpful in finding the best style for my face shape as well as making the perfect measurements for my lenses. I wear contacts regularly but now have the option to go without and feel confident, not embarrassed, in my new glasses. I highly recommend visiting this location and will be returning back to treat myself to some prescription sunglasses soon or should I need ANY help with these new beauties :)

They lost my frames in 2015. They allowed me to pick another pair but the shopping experience was poor.
Dr Hillowitz is outstanding.

Worst place EVER. Do not use this store. Lenses are crappy and cheap, and the service is horrible. Stay away, your eyes will thank you — and you will not waste your money.

Don’t bother going to this place. I spent hundreds of dollars on 2 pairs of glasses, they don’t bother to fit you, they want you out the door never to return. I came back to get one of the frames reformed because they keep widening PLASTIC. They make you feel like you’re a bother and I got chastised for coming in at 6:10 to get them adjusted even though they have technicians working until 6:30. Apparently they are there but don’t want to work. Horrible and never! Ever! I was going to get some sport glasses, these guys will never get my business.

This has got to be the absolute WORST place of business I have encountered! Everyone is (fairly) friendly but utter incompetent at their job except the ophthalmologist, who is very good. After that, it goes downhill. I ended up with 4 free pair of glasses/​sunglasses due to their errors. Only got results after contacting Better Business Bureau, and that was after 4 months of one mistake after another. I felt I was more than patient.
Since I had a $ 300 credit, I thought after 3 years is try them again. Stupid mistake on my part! Messed up again! Still waiting for this to be fixed.
Do not waste your time and money!!!
After waiting (more days than I was told it would take), I called to see if the lens was ready. «Oh yes, it’s been here for a few days». Why wasn’t I called?! Anyway, I come to get it and am told it’s not in yet. Really?! Does anyone here know what they are doing!!!

They try to win you with smiles and politeness however their service is the worst I’ve encountered at any business in S. Florida (Ok, so Comcast is just as bad). Between husband and I ordered five pairs of glasses, only two were ready within time frame specified. one pair had Rx reversed in lenses, plain sunglasses had a prescription added to them, another pair for an unknown reason ‘couldn’t accommodate’. After ten days and seven visits finally have glasses. This morning I received a call from their hotline advising me one of my two pairs were ready for pickup. Really?
I should add that none of the glasses we chose fell in the two for $ 69 price range. Hardly any do.

I will never go here again. Not very good customer service at all. Thank Gosh for Unilocal that I can find another place to go next time I need glasses.

Worst experience ever! Avoid at all costs. Doctor began yelling at us saying we called him a liar because he made a mistake by not being thorough, then he went in his office and slammed the door, then came back out and started screaming at us again. During eye exam the doctor wasn’t thorough and was going to let my daughter leave with the wrong prescription. The doctor acted like a two year old and was very disrespectful. Not to mention all the employees were running around doing a thousand different things. DO NOT come here this place is very unprofessional.

Ok so here is where i stand with Stanton Optical I still will NOT GO BACK but need less to say the did do the right thing by my husband and i after calling everyday and bitching!!!
Katrina over at customer services helped out and got my husband his glasses the next day plus more money back and over at the store itself Michelle very helpful she was trying her best to get our glasses fast but it was out of her hands to do so all what she was call over to corp. It was all up to corp.

I had a 2:45 appointment, so did a woman ahead of me, but one doctor? After ½ hour waiting, and 4 – 5 «followups» the woman ahead of me had not gone back yet. When i realized it would be another ½ hour plus till i would be seen i figured out my real value as a patient. Don’t be fooled by the TV ads, you will receive more respect at Target or Walmart optical.

STAY AWAY. I will be writing a very strong and detailed letter to corporate. They made every pair of my glasses I ordered wrong MULTIPLE times. Tried to order contacts online and they were never able to get in touch with my dr to verify the rx. I literally don’t know how this place is up and running. Beyond disgusted with their business from the very start. Almost every time I went there it would seem like people were very upset.

I would give a negative star if that were an option. Stupidly I went back to this location after the doctor got the prescription wrong for both my husband and me. Now I have purchased four more pairs of glasses from this location with NONE of them being prepared correctly. I am tired of the excuses, I just want my money back. But they are holding me hostage and this time I spent over $ 800. Don’t make the same mistake as me stay away from this stanton optical they are incompetent and their customer service attitude stinks. They don’t care about quality service just about collecting your money. Go elsewhere. I wish I had!!!

Let me start by saying I did not receive an eye exam here. I have been going to my eye doctor for years and don’t plan on going anywhere else however I find the prices for eyeglasses very expensive considering majority are designer brands and I wear contacts 75% of the time. So I took my prescription into stanton, my husband and eye picked out glasses. The service was great, the young lady pointed us towards the glasses that were buy one get one free, and she ended up giving us another pair at 40% off. All in all 3 pairs of glasses for $ 130 bucks. I can’t say much about the service from the doctor since I wasn’t examined but if you’re looking for cheap glasses this is the place. Our order was ready about 2 weeks after. I would go back most definitely.

Had a pleasant experience. I wear contacts mainly but wear glasses also for a break. Great deal for ppl without ins. $ 99 got me an eye exam and a box of lenses (3 for each eye). You get 50% off frames with that deal as well so I got a cute pair of harvé benard frames, with lenses & anti reflective coating for $ 160. If my eyes weren’t such a pain in the butt and I could wear standard flat lenses, I would have had them ready within an hour, but since I needed special lenses with a curve, I had to wait about a week which wasn’t bad. They actually came earlier than I expected which was a plus.

Purchased glasses from Stanton Boca Raton in November & after 3 months noticed blotches forming on the one lens. Upon calling Stanton I was only THEN advised that the lens warranty only covers 80% of the replacement & that I was liable for 20% of the full retail price, being $ 71.40. This restriction on the warranty was NEVER disclosed to me at the time of purchase so BEWARE. I have had issues in the past where the optician replaces the lens without any charge as this is why you pay the warranty, right? Or so you would think, but not with Stanton Optical. I read bad reviews before going there — shame on me, I did not listen! STAY AWAY!!!

I’ve worn glasses all my life & never have I had more issues than with this place. Waited about a month maybe more for a pair of glasses to be corrected for the third time. They couldn’t get the lens correct & kept telling me the frame was the problem which was not the case at all. After asking for a full refund they told me they couldn’t do it & would give me 4 free frames for the year… Soooo, I just went there to pick out a new frame & Danny the manager, the very person who told me this suddenly says he doesn’t remember & didn’t write any notes in my account. So needless to say I spent 40O$ on garbage. I will never go back

Waited almost a month for glasses. Now they refuse to refund my money. What scum bags. Avoid this place at all cost

I have insurance that pays for most of the cost. After doing the exam and picking out the frames, I was quoted $ 140 for a pair of glasses. This was with extras I told them I didn’t want. I told her again i didn’t want the extras and she quoted me $ 80+ I told her my co — pay is only $ 40 and she asked if I was sure I didn’t want the special lense. I told her No Extras. I paid $ 40. I’m in sales, this is NOT the way to upgrade a customer.
I tried to pick a pair of nice sunglasses from the brands listed on their website, but was told the selection on the shelf was all corporate sends them, maybe they will get more later.
I’m bringing them back today after realizing the poor quality the glasses were put together and the screws all stripped out.
Making a call to my insurance company to see if we can not recommend this location.
Everyone was very friendly and with the exception of the girl trying to upgrade all the options, everyone seemed professional. Just not a pleasant experience.

Horrible experience! The 2 for $ 69 only works if you need basic glasses, not progressives, tinted, anti glare usable lenses! GOOD salesperson at the time until the final bill came to $ 645! No follow up communication at all – glasses took almost 3 weeks to be ready! We still aren’t sure that the glasses are acceptable – defects in the lenses!
When went to pick up the finished glasses — another customer was there complaining and one was asking for a full refund!
NOT a good experience!