RadioShack

I purchased some speakers from this location and the employee (an Assistant Manager I believe) was great. I already knew what I wanted, yet he still took time to point out features and they happened to have them open in the store so he even demoed them for me, since I had never heard them before.
After a few weeks, it came to my attention that some other resellers of the speakers and the manufacturer’s website made mention of the speakers coming with some other accessories that were not included in ANY of the boxes I purchased. I called the manufacturer’s retail store in Houston and they told me to call the manufacturer support line directly. Because I was one day outside of the return policy, I went in to the store to return the speakers and this guy (wearing a Store Manager) name badge was combative, argumentative and took over 30 minutes to process the return, even when other customers had entered the store.
This was my first time (in a very long time) even visiting nonetheless purchasing something from Radio Shack and I won’t be back. I can clearly see why Radio Shack is in the position it’s in.

Went in to get a cellphone. Employee spent about 15 minutes on the computer trying to figure out if they were in stock… I guess she could not just go physically look? Turns out Bestbuy has the same phone $ 100 cheaper. RS said they price match. I showed them Bestbuy’s cheaper price in store etc. They said you have to go buy a newspaper and find if BestBuy has it in there. They will only accept a newspaper ad. No wonder this place is going under.