Sultan Sherzoy, DDS

I have been coming to Bogota Dental for the past 5 or 6 years. Dr. Sherzoy and the staff are extremely polite and professional. The waiting area and patient rooms are clean and comfortable. The bathroom is also very clean as well.
The parking lot however is limited. That’s my only complaint.

I have sensitive teeth so when I get my teeth clean, I always expect sensitivity during and after my dental cleaning, but not today; for the first time ever I had painless dental cleaning! Yay
I can’t say enough of my dental hygienist Sonia who with her gentle hands not only gave me the best dental dental cleaning ever, but she also took the time to educate me on a better flossing, and brushing technique to avoid future cavities.

I have never been someone who has liked going to the dentist. In fact, I’ve avoided it way too much for my own well being. A few months ago, I finally went for a cleaning and evaluation at a new dentist in cliffside park and was given a laundry list of things I needed to take care of that totaled $ 13,000! If you can imagine my state of panic and worry over how I could afford so much work, you’d understand completely why I procrastinated and did nothing at all. Some few months later I received a piece of direct mail from Bogota Dental offering second opinions at a low cost so I figured it couldn’t hurt.
I went for an appointment in the evening after work at 6 pm and was expecting a staff that would be tired and grouchy and looking to go home. Instead I got the exact opposite! The staff was incredibly friendly and inviting with such positive attitudes from the receptionist to the dental hygienist Sonia who talked me through all of the evaluations and x-​rays she was doing. Their state of the art equipment was quite an experience. The coolest of which is what I would call a «selfie-​stick» of dentistry that allowed me to see everything the dentist noticed in actual live photos beyond just an incoherent digital x-​ray. Dr. Pole was great and made me feel very comfortable with everything she uncovered.
After my evaluation it was after 7 and closing time but their office manager Angela was even kind enough to review my insurance coverage with me and what I could roughly expect out of pocket. What was only six months ago a financial crisis was now only $ 3,000 before insurance (about half of which I could expect to pay out of pocket). That’s over an $ 11,000 savings! It’s great to know i have found a dentist that isn’t just a solution looking for a problem.
I’ve never left a dental office in my life feeling like I found a place I could call my dental home but that’s exactly what I’ve found in Bogota Dentistry. I highly recommend anybody looking for a place where they can feel comfortable and not dread going in for routine visits/​work to check this place out– especially if you need a second opinion!
Words you will probably never hear anyone utter again but thank god for direct mail!

It all started with an inquiry to invisaligns due to a promotion they were having in August 2013. I was getting married in June 2014 and thought if I could get my profile to align for photos, it would be great. They scheduled me immediately.
I met with the orthodontist and he explained to me that it will take up to 10 – 12 months for me to complete the process. He promised me that my profile would align. I declined because 10 – 12 months was cutting it close. I really didn’t want to bother with them unless I would be fully completed by my wedding. Hours later, Angela from their office called me to tell me that the orthodontist promises to have me done by my wedding and they were going to throw in free whitening trays for the agreed amount of $ 3700 — $ 1500 which will be paid by my dental insurance and the rest out of my pocket. I confirmed with Angela, he will absolutely have me done by my wedding? She confirmed so I said ok. We scheduled my fitting when I was going for my next dental appointment.
They fitted me then I had a cleaning and there were a few cavities. I came back to the office to have them filled and one of them became a root canal. I was in the dental chair for the root canal in immense pain for 3 hours because they can only give you so much novocaine which did not work at all!!! The three hours were a waste because they couldnt complete my root canal and sent me to a specialist. When I returned to finish the other cavities, I asked abut the invisalign since it was obvious my teeth were reshaped. They said it shouldnt affect the invisaligns at all and filled my root canal with temporary filling and that I would complete the cap when I was done with the invisaligns.
The winter came and the office kept closing due to snow storms and my appointments were cancelled quite often due to this or if there was a road block and I called to say i was running late there was immense amount of traffic, they said if I wasnt in by a certain time the dentist would not take me. I explained that he needed to because I was promised my invisaligns needed to be completed for my wedding. Apparently, it didn’t matter and my appointments were cancelled.
4 months before my wedding, I voiced my concern that my profile still hadn’t aligned and the orthodontist turned to me and said invisligns wont do that. You will need to have surgery for your jaw. I explained that he promised me that it would and he denied it. My invisaligns didn’t fit correctly and they had to order more trays because they weren’t moving correctly because of tooth filled with the temporary filling wasn’t acting as an anchor. So this delayed the process and the end result, getting invisligns were pointless.
We had a loss in the family right before my wedding and with the craze of the wedding, i just couldnt fight it. I didnt have it in me, I was mourning and overwhelmed. I let it go as a loss until…
They called me to get me in to finish my invisligns and to schedule my cleaning. I told them I will no longer be going their office.
The infamous Angela, who initiated all these lies and chaos, decided to call me and tell me that I have an outstanding payment for my invisaligns. I told her that was not the case. I paid $ 2200 on my credit card and $ 1500 through my insurance. The total came out to $ 3700 as the agreed price of my invisaligns. I expressed how unprofessional and deceitful their office was. She rudely said that it was my fault for not expressing this earlier, when I did at every appointment directly to the orthodontist and the dental assistant. She replied that I didnt speak to her and this was the first time she was hearing about it. I asked her to please have the Doctor call me and she said she would. She asked me to send her to claim through my insurance company. I did immediately. She said we were even. That she wouldnt file additional charges for my invisaligns. I asked to speak to the dr and she said she will let him know. Afterwards, I explained reimbursing my money for the $ 2200 would be even since they already charged for insurance for services they did not complete. (Isn’t this insurance fraud?) She then turned and said the dr was not in and I would not be able to speak to him.
So here I am, writing this review. I will be pursuing legal action. They should not be able to keep doing this.

Great service, short wait times and helpful staff. I’ve been coming here for about two years now.

I’m originally from PA and had been traveling to my dentist I had since I was a kid, until recently when he suffered a stroke so I had to find a new practice. My neighbor referred me here so I decided to give it a try. I saw Dr. Sherzoy for my initial consultation and he was great. Turns out I needed a deep cleaning and almost all of my silver filings replaced. Dr. Pole replaced 7 fillings over 2 sessions and I just cannot say enough about her. She was so nice, so patient and very personable. I immediately felt the trust you need to have between a patient and a doctor. Her assistant and all of the staff are absolutely wonderful. I highly recommend Dr. Pole. Thank you all for being so good to me!

Don’t bother making appointments here cause you will end up waiting hours in a waiting room. So annoying! Made an appointment at 4 and it was 6 o clock and i was still sitting there…
also everytime i go in there MIND you ive been coming here for a year now once a month and my dentist asks me if its my first time here evreytime and how he doesnt remember me… i come in every month…

Been there 3 times requesting to removed compound composite they put on my front teeth for a scratch of my childhood, that keep chipping. Finally they agreed to call me back with a resolution. Never heard from them. Now this wasn’t Dr. Sherzoy, it was a young pretty girl maybe middle eastern or Indian. I finally tried another dentist, Dr. Greenberg right across the street from them and he easily fixed the scratch and extra stuff the young lady put in my mouth just by polishing my front teeth. Im happy now and will assure my friends don’t deal with the inexperience and friendly (I cant lie) staff of Dr. Sherzoy. They made my whole last year a miserable experiment of their own.

loved the service and attention!