AAA Boise Service Center

Had what I needed but the lady at the front desk (Nola) should get back on her med and cut down on the coffee. Abrupt and a bit rude.

Greeted quickly at the counter, great little travel store with wonderful selection of travel items.
The cashier for passport photos was nice and also very fast. I believe as a member the passport photo was about $ 6.50. More if you are not a member, but really if your not a member you should check that round thing that takes care of thinking!
All it takes is one break down and you will see how worthy that AAA Plus member is of your hard earned dollars.
The notary is normally in and she too was very helpful and understanding. This is a great AAA location better than many I’ve been in.

Im only giving 1 star because you have to give at least 1. I was very disappointed in the service I received on a recent trip to this office. I recently moved here from SoCal. I went to the aaa office to renew my membership (im a 20yr member) and update my address infomation for my membership as well as my auto amd renter’s insurance. I advised the agent that we had already paid the whole year for our ins but we wanted to update our address. He advised that we would probably be receiving a refund. After a looooong hour of questions and painfully slow typing skills, the agent asked for $ 1400.00. I was VERY surprised as I had mentioned several times that we had already paid for a year’s worth of ins. We left the office throughly confused about the monumental waste of time that had been, because clearly we werent gping to buy another policy. That afternoon I recieved a letter from aaa advising that they had updated my address info on my insurance policies since the post office had notified them of my change of address. It became clear that the agent I had seen that very day at the aaa boise office was intersted only in selling me policies that I didn’t need instead of helping me with what I had asked for and wasting my time when he should have known aaa would automatically update my info based on the change of address I submitted w/​the post office. What jerk that guy was ! Can I say his name??? Well im not sure if thats allowed. One of the reasons we left SoCal was because of con artistry like this! What a bummer. Thanfully this has been the exception, not the rule since we moved to boise. I’ve always had such fine experiences w/​aaa-​hence my 20yr membership. But this one was HORRIBLE! I really hope I never need to go to this office again.