Bonita Dog Grooming

I’ve brought my dog maddie to them several times and each time they have done a wonderful job with her and she is always so excited to go back :) You can really tell that they really care about the dogs and they have always got her in the same day i call or the following. I highly recommend them.

I took my 2 dogs to gt groomed for the first time at the his location with Mr Karin .my dogs look so cute and Mr. Karin made me feel comfortable when I spoke to him… did not take that long and my son said we will defenetly take u hem back. thank u Karin for taking care of my dogs I will recomend ur place to my friends

This was my first time here and I’m definitely coming back! The prices & not to mention the service was great! I felt really comfortable leaving my lil princess there… thank you guys again

My parents have 2 mini schnauzers… We are in shock and disbelief over the HORRIBLE grooming their dogs received. They called and told my parents «I’m sorry there was an accident» the accident was that they shaved the male schnauzer BALD. BALD I mean they shaved his beard off! My parents gave them specific instructions on the grooming as they always do and apparently their instructions were disregarded.

I went next-​door to get a drink at papaya and noticed Bonita pet grooming, right away I knew that this was a great place to take my Coco. I’ve had no issues with the owners my dog looks great she’s happy when I pick her up and that’s all that matters to me they do a great job she smells good and it lasts up to two weeks but I take her weekly anyway. She is an indoor outdoor dog.

I have been taking my Prince here since he was only a few months old we moved from chula vista to downtown and still commute they are the best ! Fast clean and my pup loves them most important

I brought my 13yo Pomeranian to be groomed a few months back and I had a terrible experience. I dropped off my dog and requested the works including Fox Cut. A while later received a call to pick him up.
When I went to pay (without seeing the dog) she said she was charging me extra. I asked her why so much and she proceeded to tell me because my dog was very difficult to handle and had urinated himself twice. I actually work at a veterinary clinic and have 8 yrs experience working with animals. In my experience a dog only urinates themself when very frightened or upset. This set off a red flag! I suspect they handle their dogs roughly and with hard restraint.
At this point I figured whatever, I’ll just pay and take my dog. She hands me my dog which looked the same as when I brought him in. I asked her «Did you cut his hair?» She said «Yes, of course we did!». I went to my car and sat there looking at him. I couldn’t help buy feel I had been scammed. He wasn’t clipped at all! I walked back in and said «Hey, I feel like I’m getting over charged for something that wasn’t even done. The dogs coat looks exactly the same.» She rolled her eyes at me and called the groomer out. With the biggest attitude she said «Did you cut the dog hair?!» To her surprise the groomer said «No!». Suddenly she was apologetic and then offered to do it again. I did end up leaving him there for the job to be done but when I returned she proceeded to tell me how to train my 13yo Pomeranian (which a rescued as a 10yo senior). I told her multiple times that I adopted him as a senior and his regular groomer doesn’t have issues with him.
I felt like she was irritated with me originally even questioning the fact that she hadn’t clipped his hair and she made me feel like a «nagging customer». Rolling her eyes and giving big sighs. I didn’t appreciate being overcharged for a job that wasn’t even done (without me complaining).
I will go back to Paws and Whiskers on 3^rd avenue in Chula Vista. Their prices are more reasonable and they have gentler handling with their dogs.

I have been taking my yorkie here for about 4 or 5 years. I have never had a problem with them. However; I never make any special requests either. I just get her hair cut really low and have her nails trimmed and glands cleaned. I moved to Scripps Ranch and travel to Bonita because they service and price is right for me. I highly recommend this groomer to all of my friends with pets.

I’m a first-​time customer at Bonita Dog Grooming. I brought my little Shih-​Tzu/​Maltese mix in today for grooming, with instructions on how to cut his hair. My first impressions: the groomer (most likely the owner) was indifferent to me and my dog. I don’t expect anyone to gush when I walk in, but it was definitely a cool reception. I was there at 10:00 a.m. and the groomer said my dog would be ready between 12:30 and 1:00 p.m. OK. At 11:10 a.m. I received a voice mail message that my dog was ready and that he was barking too much and wanted to go home. Huh? Dogs bark? I never knew.
I was also not too pleased about the grooming my dog received. His beard was uneven and his tail was not trimmed properly. For $ 50, I expected good customer service and to be satisfied with the way my dog looked. However, I wasn’t happy. Also, and I’m still a little ticked off about this — the groomer could just have told me my dog was ready, rather than complaining about his barking. I would have been there no matter what. I have a feeling this woman would complain about roses having thorns.
I’m not impressed with this place and won’t be back.

My little mutt looks better than ever! He got his summer ‘do and he is just so relaxed and happy. The service was great, the location is nice and clean and better yet, close to home. Definitely will be our go-​to groomers from now on!

We had scheduled an appointment for our husky at 11:00 am. My boyfriend had brought him in & the lady he encountered said that she couldn’t wash him because he had too many knots. She tried brushing him but was very hesitant & ended up telling my boyfriend that if he wanted him washed he would need to brush him on his own. I can assure you he did not have any knots or matted hair. All he needed was to be washed. It was a very frustrating experience, disappointing at that. I’ve read a couple reviews on here about people taking in their dogs who haven’t been groomed in awhile with matts, so there shouldn’t have been an issue today. This will be the last time we come to this place.

Did not follow instructions. I even showed them a picture of exactly what I wanted and my dog came out with a cut that was choppy and uneven. In addition, as a new customer, I mentioned the discount coupon offer and was told that I needed to bring the coupon to receive the discount. Will not come here again.

I can’t believe the 2 previous reviews. I’ve been taking my cocker spaniels here for atleast 10 yrs. I’ve always found the owner and groomers to truly care about my dogs. They do both cocker and puppy cuts as I request. Their shop is always spotless. If my dogs ears have a problem the owner informs me when I pick them up. Fabian, one of the groomers, is always polite, friendly and does exactly the cut I request.

I’ve been taking my little white poodle Sparky here for years and have been very pleased. Friendly no-​hassle service, they know my dog by name and what cut he gets each time. I’ve never had any problems with this groomer and will continue to come. Love Bonita Dog Grooming!

I took my bichon here and I think she looks so great! I was very pleased with the cut and the service. I walked in with out an appointment and they took me right away and she was done soon after looking so fresh and clean. I am totally pleased.

I’ve been bringing my poodles here for the past couple years. This past time I came, I noticed that this place does not listen to what they are told. I told the employee that I wanted my dog to get the usual trim. I came back after coming back and was so disappointed in seeing my dogs with absolutely no hair. I will not be bringing my dogs back here

I am absolutely impressed with this dog groomer, I believe her name is Slyvia my family brought our bichon yorki poodle who hasn’t been groom for a long time. She made our dog look really clean fresh. Her place is clean organized and i like the boxes that she puts the dogs in display when finished. She looks like she knows alot about dogs. She travels alot. So much better than another dog groomer who look so unprofessional in spring valley. I’m glad that we went here. Alot of the other groomers didn’t want to do our dog cuz too matted but the dog groomer made my dog look decent presentable and happy. The cut was even and i like the ears. When i walked in i can already feel she knows about dogs. i saw her other dogs that she did and they look so clean and evenly cut. I’m happy. Our dog hasn’t been groomed in a long time and she did a good job.
She may seem a little strict or busy but the place seems nice compared to other places. My dog fluffy now looks clean. but worth it. She made my dog look clean and pretty.

Saturday 2, 2012
I took my 8-​month Mini Schnauzer to Bonita Groomers, and was totally disgusted with the service I received. When I enter the location I had a10 min conversation with the receptionist/​groomer regarding the services I wanted performed on my schnauzer, and I did advised him my dog was a schnauzer and I wanted his face cleaned up, his ears and private area trimmed, and I expressed to him please DO NOT CUT THE HAIR OFF OF HIS LEGS. I am trying to grow it back from when they were trimmed at the beginning of the summer. I was told that he understood and that they have another schnauzer that they groomed also. So when I returned to pick up my mini schnauzer, I was shocked and surprise that all the hair was REMOVED FROM HIS LEGS. When I questioned the receptionist/​groomers why he cut the hair from his legs I was told that this is how everyone is cutting there dogs for the summer, (that was his rationale). I had specificity told him not to cut the hair from his legs. What happen to getting what you pay for? It would have been better if he would have told me the truth and just said I really was not listening to what you were saying when we were talking or I forgot what you had said in the conversation. But to disregard what your customer requested is totally unprofessional and immature, and then to try and justified why you would disregard what your customer requested or how they felt is totally unacceptable. Needless to say I will never return to Bonita Groomers at 4244 Bonita Rd, #A, Bonita, CA again and if any one were to ask, I would state do not take your loving pet to Bonita Groomers.

The have cocker spaniels that are two little fur balls, every time I bring them I am super happy I have found a place that are attentive to there needs, very professional pet stylist, conveniently found next to Restaurants s and grocery marts.

I’ve taken my boys here a couple of times. I have no real complaints. They charge extra for flea shampoo. They use their own discretion whether or not they will use the flea shampoo which is a bit irritable but as long as the job is done, I guess I’ll pay for it even if I didn’t originally ask for it.
The owners are pretty nice and they’ve taken good care of my boys. Prices are decent