Young Ideas Salon

I had the pleasure of spending time with Paulina. My regular stylist is out on leave, Paulina happily had time & was willing to work me in at a very short notice. I sent her a picture of what I was looking for in a new style & color. She took the time to consult with my stylish & myself about my hair type so that we could determine if it was achievable before I arrived at the shop. I thought this is impressive, taking an extra step of someone she never met. Day of the appointment, I was greeted as soon as I walked in the door, made feel welcomed & comfortable by Paulina. We discussed pricing, colors before she started. She explained each step of the process, was friendly & professional thru out our time together. I love the color & cut! I would feel comfortable recommending to any of my friends. Thank you Ladies!

Just got my hair done by Paulina & I love it! I never get my hair done because I’m very low maintenance. She did a great job in giving me something different but still natural looking! I wanted to try something lighter, but not blonde and this was perfect! I also have very thin hair, so she helped give me a cut and tips on how to give my hair some volume! Thank you Paulina! Definitely recommend!

It is comforting to know your hairstylist will ask the appropriate questions when it comes to your hair, especially on your own wedding day.
I contacted Paulina through Facebook after seeing her work on Instagram. Right away she asked how long and thick my hair was so she can get an idea on what she was working with. She also asked if I would be adding an accessory to my hair. I showed her many examples through Pinterest pictures and she was able to give me the exact hair style for my wedding day.
I was also on a time crunch since we got married at the courthouse so she was able to squeeze me into her schedule.
It was perfect, thank you Paulina!

I got an amazing haircut from Paulina Murillo! Getting a good haircut with fine blonde hair is difficult but I couldn’t be happier with the one I got! My layers are just outstanding and she was super nice! I would recommend her to anyone!

Paulina is the best! She’s really great at what she does and it never fails to show through her work. I always leave feeling good and confident about my hair. :)

As a busy, working mom, I had avoided getting my hair done simply because of the lack of times available at my previous salon. My sister, was serviced by Paulina and recommended me to her. I contacted her immediately and she was able to fit me in. I went in for more layers and a balayge – I cannot tell you how much I love my hair! I love it so much that I try often to embody the amazing curls she styled me with – at work I am constantly getting compliments on the color and cut of my hair. The haircut and color made me want to pay more attention to myself! What I appreciated most about Paulina was her time and attention, this was not a simple nor quick process. I was there for four hours and she devoted all of her attention to me only, to ensure she was attentive to the coloring process. At my previous salon, during my color treatments my stylist would often forget about me because he was busy working on two other clients, with Paulina, I was her only focus. In addition to being an amazing stylist she was very easy-​going and a pleasure to talk to, I didn’t feel at all that I had to force conversation with her, it was very natural! I’m excited I’ve found someone closer to home who I trust with my hair – my girlfriend who was looking to switch too recently paid a visit to Paulina and left feel like a new woman! Thank you Paulina for making this mama feel good!

I got my hair done on Saturday, April 9^th, and 3 days later, i’m still in love with my new hair color! The color is perfect and it looks even more amazing when I beach curl my hair! Liz did an amazing job at capturing the exact color i wanted for my new look which added dimension to my hair style as well! She is a very talented color specialist and was able to explain the process to me with so much enthusiasm it made me feel even more confident that I made the right decision to change my look. Thank you again Liz!!!

I was in desperate need of a haircut. I don’t put too much attention on my hair but it had gotten pretty bad– dry ends and so unmanageable I resorted to wearing my hair in a bun for weeks at a time. A few weeks earlier I met Paulina and found out that she was a hair stylist, she gave me her card. After sitting on it for a few weeks I decided to text the number. She replied right away and worked with my busy schedule to get me an appointment the next day. I was so excited! Paulina did everything to make me feel comfortable, checking in with me repeatedly to see if I wanted something to drink, was liking the style, if I wanted anything changed etc. She styled my hair and made it look so glamorous per my request of styling it differently. The curls were beautiful– I wish I could do this to my hair more often. Oh yea, and she gave me a complimentary hair treatment to help with the dryness and a goody bag to help keep my hair healthy. She did a fantastic job, listened to my request and was very professional. Im looking forward to my next cut— maybe Ill be more adventurous and color my hair the fiery red that she rocks so well! I was so happy with her work I sent my sister to her to get an updated look.

I’ve been receiving the best hair color and cut from Gloria. Recently, I showed her a photo of an inverted bob that I wanted and she did exactly that. I’ve been to salons in the past that have butchered my hair to the point where I just walked out because the service and the work was so terrible. Gloria takes her time and makes sure every detail is perfect. Happy I’ve found my salon/​stylist

Paulina did a great job with my highlight. She was attention to details and spent 4 hours with me that day to get exactly what I wanted. Thank you

On Tuesday morning I went in for a haircut with Paulina. I initially contacted her on Instagram because I needed a haircut and was looking for a salon near my area. When I arrived she was nice and did ask me what I wanted to do with my hair. I stated to her that my hair was in need of layers and I wasn’t too picky on keeping the length of my hair. My hair was not in the best condition I do admit this. HOWEVER it was all one length and all I wanted was for the stylist to give me HER professional opinion as to what I should do to my hair. I also disclosed to her I am also a hairstylist and a good one at that. But I can’t cut my own hair (obviously). She did the haircut, and styled my hair. The style was ok. I am not the type of person to EVER complain. It’s not in my nature. She gave the mirror and I looked at the cut. It seemed ok. I paid $ 45 plus a tip. As I left and was touching my hair I immediately noticed my haircut was not even. I knew the back top layer was extremely short and it was not blended into the rest of the hair. It was extremely chopped up. Of course I didn’t notice this as I left the salon because she did a decent styling job so I couldn’t tell. I sent the stylist a text two hours after I left letting her know I was unhappy with the cut. She replied that she was sorry and didn’t want me to be unhappy and could offer me a free treatment or loose style in the future. I replied that I was not in need a future service, I told her I would have simply appreciated a refund MINUS the tip. Once again she informed me that she would offer me a future haircut service for free. I respectfully declined and agreed that we weren’t going to find a solution to the problem.
I called the salon a few hours later to speak to Gloria Duarte, the owner of the salon. She was not the nicest person over the phone right off the bat. I explained to her my situation and she told me she had to see my hair herself. I thought this was fair enough. I was willing to go in the next morning at 9, she said she was going to be busy with a client. I offered to come in at 8:50 am BEFORE her client arrived. I told her that my intentions were not to cause drama or bring negative attention to her in the salon and I simply wanted her to see my hair herself. She refused and said she wanted to wait to speak to Paulina to get her side of the story. Again I stated that it was fair enough and told her I would wait for a response. Wednesday came and went and there was no call back from Gloria. Thursday morning at 9am I called and left a message on their voicemail for Gloria stating I was waiting for HER to call me back with a resolution to the problem. I received a text message from the stylist at 4:30 pm stating her and the owner «came to the conclusion that I was not entitled to a refund because I received a complete service.» She stated the owner offered to see my hair and fix it. THIS WAS A LIE, not once did Gloria find it important or find the time to return my call herself to have me come in.
The worse is yet to come…
I am not the type of person to complain. EVER… However when I feel as if a business is not doing their best to keep clients happy that’s when I decided to post about my situation.
I wrote a post on Instagram and Facebook with pictures of my hair stating that I had a received a bad haircut (which it was) and the owner and stylist were refusing to find a solution for me. The backlash on this was incredible.
The stylist proceeded to post on her page a before and after of my hair. Stating that I came in with intentions to receive an open haircut and that my hair was already extremely uneven. NOT TRUE. She proceeded to quote me saying I «hadn’t done nothing to my hair in a long time» that was a LIE and I speak more educated than this. The worst part is her slander on me. She wrote that I was a con artist simply looking to come into a salon for a free service.
How dare you and your boss come to the conclusion that I went in with these intentions. You both should be ashamed of yourselves and your behavior. I have never felt this harassed before. You posted my picture which had my face in it. At no point did I consent to having the post publicated on her Instagram or FB.
At the end of the day it’s frustrating that a salon will not take ownership of a bad situation. More importantly I would like to state that I am not a con artist. I am highlight respected in the beauty industry as well and know what good customer service is.
I hope this review helps anyone out in the future when their looking for a good salon to go to. Take your money else where. It’s not worth it.

My former stylist recommended me another stylist since I was moving and needed someone else to take care of me and she recommended PAULINA. I knew I was in good hands because this girl went to Paul Mitchell the School and everyone knows that’s the Harvard of cosmetology. My hair needed extra love and care. It’s been balayaged so it’s been bleached many times. Paulina was very friendly and knowledgeable and knew exactly what I needed. In short she made my hair look bomb and took some time to put some pretty waves to it. Highly recommend and will go back to her in the future. Also she was able to squeeze me in the same day and let me know there was a cancellation for the day. That was pretty nice.

Late post.
I came here about 2 weeks ago and I forgot to post a review. I knew I had to rave about how amazing my hair is because I am still getting compliments on it.
I got a conditioning, cut, and style by Paulina. I came here with a cutout from a magazine in my hands. I asked the Paulina if it were possible and she assured me that it would be possible. She gave me my conditioning treatment, which left my hair so soft. The cutting process was quick, but Paulina wanted a lot of my input. She asked whether I wanted layers or bangs. I’m the one that’s going to have to live with the haircut and manage it so it was great that she wanted my input and didn’t take the liberty to just do what she wanted. I’m not very creative when it comes to styling – my go-​to is a messy bun! She showed me a style that made curly hair into soft waves. It was easy for me to do.
Love it! Will definitely come back to visit this redhead lady!

I recently got a hair cut and conditioning by Paulina, and I love it! My hair is so soft and smooth and Paulina was such a pleasure to talk to– so friendly and sweet! I will definitely be coming back to Young Ideas Salon and seeing Paulina again for all of my hair-​related needs (and telling my friends about it too!) Thanks again Paulina and Young Ideas Salon for making my hair fabulous and pretty! :-)

I read the reviews for this salon and had high hopes for a great experience. I took my 9 yr old daughter in and Liz was the only stylist in the salon. I showed her a picture of an A-​line bob and asked her if she felt comfortable doing this cut as I know it is one of the harder styles to do well, which is awkward to even ask about, but I have had that same style botched on me before, so I always check in with stylists. She said she could do it. At this point, I’m realizing that it’s a bit hard to converse with her as she is very quiet and not engaging me in any conversation, but I just rack that up to her being on the quiet side, not a big deal. I could tell during the haircut that she was taking great care to give a quality cut, which is wonderful, but after an hour and 15 min. of cutting I had to ask her how much longer she thought it would be as my daughter is giving me sideway glances that say she can’t sit still much longer. I ask Liz very politely if she could give me an estimate on how much longer she thinks it will be and she totally ignores me and keeps on cutting. I have to ask a second time to which she says, «I’m giving you what you asked for.» I respond that I appreciate that but having a 9 year old sit for an hour and a half is a long time to which she responds, «you think so?». She then stops cutting, rips off the gown on my daughter and says, «I’m done!». I tried to patch it over with her but she wouldn’t even talk or look at me. She was rude and severely unprofessional. She also needs to learn how to cut in a more timely manner. An hour and a half for an A-line…really?

Love this place in the Bonita area! Paulina is a great talented, experienced hair stylist! I usually stop by for the best, quick blowouts in the area! She has colored my hair and cut, I have received tons of compliments! I usually have a hard time getting my 12 y/​o to get a cut/​trim and Pau made her feel so comfortable that she decided to get her haircut and treatment. One more thing to add is that Pau is super friendly, easygoing and you can text her and she responds real quick and gets you set up with an appointment! Highly recommend this place!

This place is great! Paulina is my go to stylist! I haven’t done anything to my hair for awhile and I was ready for something new! I simply showed her some pictures of what I wanted it to look like and from then on she worked her magic! Though the process was very long she was very hospitable and guided me through each step so I knew what was exactly going into my hair! I loved the results! Can’t wait to come back!

Jessica is the best hairstylist! I have super thick, Asian hair and shes the only person I let cut my hair. I’ve tried going to other hairstylists at other hair salons before but it would never turn out the way I want. With Jessica, she knows exactly how to cut my layers and bangs and how to thin out my hair. :) And she also shampoos, cuts, blow dries and styles my hair for a super reasonable price. I always get compliments after she cuts my hair, even when it grows out months later! She also does an awesome job with coloring my hair as well which is super hard to do considering my hair is super dark.

I cannot stress this enough: completely avoid this place. I came in here and asked Yvonne to give me an ombré look, using a picture as a basis. She told me she knew exactly how to do it, but in reality she completely ruined my hair. She left blatant platinum streaks through my hair, left a lot of my under layer completely untouched, and did no such blending whatsoever. In addition, when I went back to tell her I did not like what she had done to my hair, she refused to give me my money back (a policy she had not once disclosed), she would not work with my schedule, and she completely ignored the bulk of my texts. She ruined my hair, won’t give me my money back, and left it absolutely terrible. The reason I give both Yvonne and this salon a terrible review is because, in addition to my hack-​job hair coloring, the owner was of no help whatsoever. When I asked for help, she said everyone was based on commission (understandable) but she stretched she would talk to «the girl» who did my hair. Not once did she even ask for the name, making myself incredibly uncomfortable by her blatant lie in attempts to brush me off. Save yourself the time and money and go to a real salon.

This is the first time in my life I get my hair cut this short. Liz had cut it in the past, but never this short. I absolutely love my new hairstyle. She did an amazing job with my hair. So many people have complimented me on it! I love the way she took her time with my hair, she’s such an expert at what she does! She even did an amazing job with my makeup after my hair was done! The ladies working that day were also very kind & friendly. Overall, I would recommend this salon & especially my stylist Liz with her fabulous skills! Thank you!