A Plus Auto Licensing

If you have to drive a little farther to go to a different DOL office, you might want to do just that! Every time I go into this office, I have an exceptionally bad experience. The last time I went there to get a handicapped parking permit renewed. I had the form filled out by my doctor. This was the same form I had used for the past 2.5 years. I have to get a new permit every 6 months. The doctor signed the form on July 1^st. I took it in to the Bonney Lake DOL and was told that I now needed to get a note from my doctor written on his stationary, The official form was no longer acceptable as of the day it was signed by my doctor. It is very difficult for me to get around so this was more than a forgettable inconvenience.
My experience going into the office today was kind of the last straw for me. In 2011 as part of a divorce settlement, my former husband signed off on two cars that we had jointly owned. Both of our names had been on each of our vehicles. We went to the DOL office in Issaquah and filled out the paper work. For some reason the changes were never made and his name continued to be on all the license renewal papers. I never did receive a new set of Pink slips from the DOL. I went to another office and tried again to get them to correct this and remove his name from my registration and owner documents. Again it did not happen. Today I returned to the Bonney Lake office with the original titles to the cars along with a notarized document signed by my former husband and signed by me releasing the title to the cars. The supervisor or owner of the Bonney Lake DOL said that this was not good enough and that I would have to return with my divorce papers from 2011. I told her that the DOL had screwed this update of documents up twice before. She would not accept the notorized document that showed the release of the vehicles. To add insult to injury, I have to pay $ 37.50 per car to make this transfer. It is extremely difficult for me to get into any office. Now I am forced to do it again because this woman can’t accept all the documentation that proves that these cars are mine and mine alone. Even though this office is located less than a mile from my house, I think I will go find another DOL office and see if my experience is any less aggravating that the experiences I have each time I walk into this place.

Horrible service, unhelpful, very very rude. I would seriously take any other option for renewing my tabs than deal with these rude ladies.
Had my boyfriend go into the store to pick up my tabs after purchasing them online yesterday. They would not let him pick them up (although we have the same address) and stated he must come with a letter from me. When I called in to request more information they kept me on the phone 15 minutes and asked for all my info– drivers license number, address, plate numbers, etc. The lady then handed the phone over to someone else who accused me of coming in the day before and said they had already told us we needed the letter. When I tried to explain to the worker that we had not been in before this and she was in fact thinking of someone else, she continued to cut me off and would not listen– seemed like she was pretty pissed and hates her job and customers.
No thanks– I don’t need to deal with that again and would advise others away unless you like people being incredibly disrespectful.

We just moved to WA from CA and needed to register our cars. This location was easy to find and had enough parking. The woman that helped us (which includes transferring a CA title to WA as well) was WONDERFUL!
[Her name is] Linda was helpful, knowledgable and friendly. She was able to answer ALL our questions and even anticipated some less than usually issues like having vehicles in a trust.
We’re used to truly horrible DMV lines and employees in CA — this was a breath of fresh air! Thank you, Linda!