Finn McCools

Owner was super friendly (her last name is Finn) and she let me try a few flavors. The ice cream is made in small batches by a husband and wife team nearby. I went with a scoop of chocolate salted caramel. It was fantastic. So much better than the standard flavors and textures fond at other ice cr am places.

I have gone to Finn McCools a couple times as a visitor to Boothbay these past two weeks. The shopgirl who was there was lovely, the ice cream service was excellent, the product was good. I went in with my kids tonight and was shocked by the attitude of the owner. We ordered 8 large (double scoops), and gave a tip as waited. When there was confusion about the order I pointed it out to try to make the changes. The owner became irrational and inappropriately enraged, threw our orders out, threw my money at me, and then told us to leave. I have never had this happen anywhere, much less in this wonderful town. It was shocking and disturbing. We left to go to our perennial favorite, Wannawaf. The owner knew us there and was just great. Helped us place our orders, and even offered to give us free ice cream because we were so upset. I will never frequent McCools again. The behavior of the owner was disgraceful, and her demeanor and general attitude is a disservice to this town and its open, welcoming, warm feel.

I’m just going to follow the template that was given as an example on Unilocal,There are a few times in life when you go to a place and feel like you are exceptionally taken care of and treated with true respect, this was not one of those times to say the least. Tonight I went in with my family for a nice end of vacation treat, and I must say after our experience with the wife of the man who owns this ice cream shop we will never come again. We for one received an order we didn’t ask for and when we told the wife of the owner that was working, she threw our orders in the trash and said I’m done dealing with you, then she gave us our money back and kicked all of the patrons waiting in line out of the store and said I’m just going to close up and told us to leave. We have been visiting Boothbay harbor for the last 20 years and usually appreciate every moment of our time here. We have been to many ice cream shops and restaurants here, and we are from a city where for one there is exceptional food and ice cream, and 2 disrespect can lead to loads of trouble. Tonight I experienced for the first time in my life, a shop owner who was not only rude, disrespectful, and belligerent, but to top the cake she was unaccountable and unintelligent. She insulted my sister and told her we were all drunk which was not the case. If you can stoop so low to insult your patrons, you clearly are not a well rounded person and for sure should not be in a position of power even if that just means you get to run an unpopular ice cream shop. For one your ice cream is nothing above mediocre, and your behavior was nothing but childish. I hope you enjoy your ice cream stand while it lasts because in this life I have learned if a customer doesn’t screw you over for awful service and behavior, karma will. Have fun running a business waiting to fail. When we went to wanna waf after our unpleasant experience, we were greeted with not only excellent customer service, but i was also offered a free ice cream for our inconvenience with your businesses unprofessional owner, if what you own can even be called a business (which I wouldn’t call it even on a good day). Thank you for your overpriced mediocre ice cream, without your exceptionally inappropriate service tonight we wouldn’t have realized how ignorant some people in this world really are. To the people who read these reviews, I would just like to emphasize one thing, if you have any respect for customer service and the way business should be conducted, then this is not the place to go. To the owners, you are lucky Unilocal doesn’t have a zero star review because your business deserves nothing more than just that.

Moooooo better ice cream! Yes, their milk, and I believe they said their fruit, etc. are all sourced from a local farm. No antibiotics or pesticides and fresh translates to ice cream nirvana. This is a charming little establishment with friendly staff and a terrific selection of icy treats to tantalize your taste buds. I especially liked their Banana (Foster?), mint and probably most of all the Maine’s Raspberry.
Finn McCools is a new establishment competing with shops that have been around for a while. It is always nice to support up-​and-​coming businesses, especially when they are this delicious. I believe Finn McCools will be around for a long time to come.
You will be greeted by a friendly (stuffed animal) dog and cow at the entrance. The backdrop to savor your ice cream is the picturesque (and very dog-​friendly) town of Boothbay harbor, a new favorite of mine for beauty and hospitality.

Great Ice Cream, great service, the girls working we’re great and very helpful, they gave us a lot of local info. This was a pleasant surprise after having a sub par meal nearby.

Some
very
cool
scream
Finn McCools is a little ice cream joint located in the center of Boothbay Harbor. I believe it is new and just opened this summer. At least I’ve never noticed it before and I tend to notice ice cream places.
It’s a little place with a small bench inside and a few tables and chairs located out in the courtyard. A great area to sit and watch all the people, dogs, fun and chaos that is the center of town in the summer.
McCools doesn’t offer the zillions of flavors that some other ice cream places do. Just the usual basic stuff with a few exceptional ones like wild Maine blueberry, maple walnut, coconut crème and chocolate salted caramel. All the scream is home made in Maine and it tastes like it. The wild Maine blueberry and maple walnut were fantastic.
Besides the ice cream Finn McCools also has frappes, lemonade, smoothies, soda, bottled water and various coffees and teas. Just about anything you could want on a hot summer day.
The portions weren’t exceptional huge for the price but then nothing in Boothbay is during the summer. McCools is a great little place to cool off, look around, and enjoy some good and very, very cool ice cream.