Serenity Spa & Nails

I am new to the Bossier/​Shreveport area and met up with some friends to get our nails done. We had never been to this place before but decided to go for it.
When you walk in it is very nicely decorated and has a great atmoshphere, however the service did not match the atmosphere.
I got a basic pedicure. They put me in the massage chair and started clipping and buffering my toe nails. I am kinda sensative when it comes to some of the stuff, but when I had a reflex and moved my foot the guy didnt bother to ask if it hurt and didnt seem concerned at all with my reaction.
The guy did not speak to me the whole time and made no eye contact or care about my time at the salon.
The pedicure I got was basic, painting of the toe nails and a 30 second calf rub with lotion. Two if my toes are really close together, so if there is nothing inbetween the toes nailpolish rubs off the nail onto the skin.
The guy painted my toes without putting anything in the middle, therefore there was pink nailpolish on my skin and the other nail needed to be fixed. I told him before I got out of the chair, and he put the smallest cotton swab which again caused nailpolish to get on my skin.
He said I was done and before getting out of the chair I asked him if he could remove the excess nailpolish on my skin. He said after it dried. I sat by the dryer and he went to the next customer. When my toes dried he was unavailable to take the nailpolish off the skin.
Then I go to the register to find out that my pedicure was 35 $. That is pretty pricey for a basic pedicure, and especially when paired with below average service. I am never going back. If you are good wirh below average service, and an average pedicure, this is the place for you.

45 dollars for normal full set. I could have gone to my normal place and gotten 4 colors of glitter … price listed was 30. Get ready to pay 45 dollars. What a rip. No converation no nothing. Will never be back.

Had shellac nail manicure to correct bad one done in Chicago. Serenity tech was fabulous. Unprompted curtcle clipping awesome. Obviously
Very skilled. Very pleased even though no chip chipped on one finger less than 24 hours later. Will go again.

$ 65 for a «deluxe» pedicure and a basic manicure without massage. The pedicure included a 5 second rub down and a super sloppy paint job– and lasted a grand total of 20 mins. Nothing deluxe or serene about the experience.

I have often come here mainly because it’s convenient and they are pleasant enough even though it’s kind of pricey. But the last five months the work has been terrible, especially by the guys. I can buy convenience and friendliness anywhere. But good quality work even at a high price has to count for something. They are getting spoiled. The convenient location guarantees traffic and thus easy money for the poor work they do. I’m moving on and making my money count.

Way over priced! I had a guy that took 2.5 hours for gel manicure and normal pedicure

This is my favorite place to get my nails done. The location is very convenient in North Bossier and the staff is very friendly. I only use John or Nancy, because they have an amazing attention to detail. I’m always complimented on my nails. Ask about their organic pedicure. Its expensive, but leaves your feet and legs silky smooth for days!

If you are looking for a place to get a gel manicure, come to this place. They have tons of great colors to choose from and are very friendly.