Snyder Floor Covering

Recently purchased a home and the kitchen sink came unmounted from the already cut granite countertop. Work was not originally done by Snyder Slabs but hired them to remount the sink. For only having to add Bondo, silicone and a 1×4 piece of wood was charged $ 250. Feel extremely ripped off and for this reason I can’t recommend them especially since I still feel like they could have installed a clip system while unmounted. I have to say Frank didn’t perform the work but he did come out to discuss the issues I had with the expense of the work and the quality 1×4 piece of wood drilled into the side of my cabinetry. For the 45 minutes of work and the $ 20 or less in supplies $ 250 seems extremely high and not what I expected for a quality solution!

Asked to have kitchen to laundry measured, master bath & 2 other baths for new flooring, granite put kitchen cabinets w/​back splash. Salesman talked us into replacing hallway to stairs that had recently been carpeted to match the hardwood going kitchen through laundry.
However, salesman only measured upstairs bathroom. Upon writing job up & selecting materials, we find out he didn’t measure master bath or downstairs bath so we approximated measurements the granite guy was going to measure them at his Appt.
Monday afternoon the salesman calls & let’s us know that we had nailed it right on the head w/​measurements between the 2 baths, but he forgot to include the 10% overage & I only owed $ 100.00 for that. Tuesday they started work & by 10:30 the salesman was there to tell my husband the granite guy had mismeasured the bathroom floors & I owed $ 600 & some odd dollars! Not only that, he was renigging on what he said in our talks about who was going to remove the flooring (as he made the comment twice that Synder’s was removing flooring!!) My husband ended up negotiating w/​them & w/​my husband ripping out kitchen to laundry room, them the formal dining room (they apparently tile over the bath floors) & me only paying $ 387 & some change & we would call it good. However, like my husband first told the salesman, «It’s my wife’s checkbook.». Right then & there the salesman should have come & talked to me! I was the one who had final say on the flooring materials, wrote check, and signed contract. He should have known if he goofed up & wanted to try to steal more money from us then he need to try to steal from me, the one paying!
The granite guy did not show up for the Mon 9:00 am app to measure cabinets for granite template & measure bathrooms. In fact, neither him nor the salesman remember him making the Appt with us. Funny how Frank (the Granite guy is never in the store) & Randy said that to is when he called him over to introduce us & set up the Appt, but for Randy to initiate setting up the Appt & stand there while we made it, be offered to come out to measure the floors at the same time & opt out & say he would let Frank do it, not write the Appt down on our contract that was sitting right there (the contract he never offered me a copy of by the way) & he too never remembered the Appt. That’s twice he couldn’t remember something but he sure could keep tabs on things to keep tallying up for me to pay for once the job got started.
When he recommended us putting wood in the hallway where we just had new carpet placed I said, «We have to take up the brand new carpet we just put in!!», meaning more of a oh my gosh that’s good carpet I am replacing & I guess he took it wrong as he said, «No, I take out the flooring.» The second reference made about Snyder’s being responsible for floor removal was when we were discussing what the incidentals were that may come up that may cost me more than what I paid. Randy said when they, yes, they, not us, remove the flooring, if there are parts too unlevel and they have to float them, then there will be the costs of the float material and labor involved, etc.
Randy said 10 – 14 days to finish the job. Come day 10 they left my house & never returned. They left my house a holy nasty disaster. The kitchen had grout smears all over the floor from the back splash, construction dust was all over the house, in bathtubs were the materials they laid down to try to protect tubs from toilets while they laid ceramic tile & also where he washed his sponge from grouting the tiles. I found a cigarette butt laying in some trash they left in kitchen floor as if one of them may have smoked a cigarette in my home. They left a trash bag half full of their trash from working. The flooring from my upstairs bath was just scattered upstairs.
Quality of work was par. There was glue coming out from the wood connector that connects the hardwood floor in formal dining room to the ceramic tile in foyer. But the horrible workmanship comes into play in the master bedroom & bath. Where ceramic tile meets carpet in bedroom & the matching his & her closet, there is a big gap that is unsightly. This is unacceptable work for the amount of money I spent for this job. I could have gone to Lowe’s & paid ½ the price & gotten a better job than what I got! Stay away from Snyder’s at all cost! And no, they never contacted me for their money either! I wouldn’t suggest it, unless they plan on redoing the rooms they have messed up, on their on dime & time, w/​in 2 days from now!

Requested a site assessment. They advised me they would go out and never went nor did he call. Waiting 4 days after being told they were a family owned company and very well know in the area. I believe in honesty. Cant do it tell the client and not commit

Did a good job on carpeting my place. Got it done in 2 – 3 hrs.