TJ’s Mighty Movers LLC

I called 5 different moving companies and was getting quotes. Each company that I talked to gave me a minimum price of two hours, then a price per hour, and a truck fee. The average price was $ 165.00 for two hours plus additional $ 60 per hour. When I called TJ’s Mighty Movers the rep quoted me $ 77 per hour. I was like, «really, you are the cheapest? And you charge by the hour? B/​c I only have a few things (size of a studio apt) it shouldn’t take, but an hour. Sales rep says, «yes we charge per hour». I then said «okay is there a truck fee?» The rep says «no». Okay well then I’ll book with you. The next day the movers come to the storage unit and tells me there’s a $ 35 truck fee. I said okay «thinking that’s messed up, but you’re already here, lets just do this»! They loaded up everything into the truck in 15 min. Drove from Shreveport to Bossier and unloaded everything in 20 min. I was super happy that it only took one hour! When it was time to pay the movers then tell me I have to pay $ 205. I called and complained to rep and then talked to Judy the manager. She kept getting me confused with another customer. Then told me that there’s a minimum of two hours and that she needed to pay her men. I was like no, your rep quoted the wrong price and lied and you need to honor it. Judy said she will charge me $ 165.00. I said okay, still not happy, but I’ll take it. I got charged an extra $ 53 for something that I was misinformed about. I do not recommend this company. They provide false information. As far as the movers go they were nice, however if I had really expensive furniture I would have been more concerned due to the fact that they were a little clumsy.