American Cleaners

I love this place. Great service, amazing quick tailoring, and the same-​day service has saved my skin on a few occasions when I had last minute travel and client meetings.

I cannot speak more highly of the incredible dry cleaning services I have received at American Cleaners! They work miracles with any spots and can literally get anything off of anything! I have brought summer clothes with stains from something that leaked into my storage unit over the winter and poof! As always, it was like nothing was there at all. Kim is so friendly and kind and always makes sure that you have your order back as soon as you need it. I have brought in last minute tailoring before a wedding and squeezed in two sessions! You can really count on this dry cleaner to meet all your needs in Beacon Hill. Thank you for all of the magic cleaning services over the years!

I will never be going here again. I brought two shirts here for the first time and one was a very expensive wool sweater. I picked them up the next day and my wool sweater was COMPLETELY shrunk and ruined. I am beyond upset and pissed off that this happened.

I really wanted to like the business, mostly because they’re so close to where I live, but they destroyed a pair of pants beyond repair and then returned them to me without acknowledging the pants were ruined or offering to reimburse. The waist of the pants was halfway torn off from the legs. And they still charged me for them.
Reading the other reviews, this doesn’t seem unusual for this establishment. Why take a chance when they obviously don’t take care of the clothes and are oblivious to severe defects resulting from their service.

My dry cleaning is always ready when promised and the owner is super nice.
Tip: credit card minimum is $ 10

This place isn’t so bad. I couldn’t live any closer to it, so the convenience factor plays a big part. The lady who works the counter is nice, the quality of cleaning and pressing is fine by me too. Turnaround is a couple days. Minimum on credit cards is $ 15 as I remember, and no Amex. Decent hours, though!

I picked this place because I work close by and needed my one pair of black dress pants cleaned for the next morning. I dropped off the pants at 7:30am, thinking that I could pick them up when I got out of work. The woman at the counter asked when I wanted to pick them up, so I told her that I could pick them up at 5:15.
Even though I had them in before 8am, this wasn’t possible. I was told they would be ready by 6. I don’t live in the city, so I just thought I’d take a stroll around Beacon Hill after work while I waited for my pants.
Around 5:30, I started to approach the door just to check and see if maybe they were done early. The woman I spoke to in the morning rushed to the door and yelled, «I TOLD YOU THEY WOULD BE READY AT 6!»
I apologized and kept walking. I returned at around 6:10 to find out that my pants wouldn’t be ready until 7pm. I returned at 7, kind of annoyed. I didn’t take it out on her at all, but she continued to be rude to me. Never thanked me for my business or apologized that she didn’t have my pants ready by the time that I was told.
Based on other reviews and my experience, I’m assuming that they do not do their own dry cleaning on site. Next time I need my dry cleaning done the same day (and the time promised), I’ll find somewhere else.

I have been to all the dry cleaners in Beacon Hill and they all have their problems, but this place has yet to give me any problems (we’ve been in a relationship for about 6 months)! Dry cleaning is reasonable and always done quickly. I have also had some jeans and heels repaired here and I was very impressed! And the lady always remembers my name when I come in :)

I hate false advertising and this place takes the cake on it. They boat same day dry cleaning (brought in before 8 am) and express next day alterations-​LIE! I brought in a suit on Monday night to be dry cleaned and the pants hemmed. I brought it in before 8 am so expected it to be ready the next day. The lady told me Wed night-​umm ok. So I went in this morning as soon as they open at 7 am and it was STILL not ready! It should have been ready last night-​so couldnt you have called to let me know there was a problem with the hem and it will take longer? I specifically went at 7 am so I could wear it to work this am. All she could say was «I’m sorry.» Thanks, but you being sorry won’t get me my suit any quicker. Will never go here again!

This place sucks. They are terrible in their customer service. I had my skirt hemmed here, which was done very poorly (not in a straight line, with almost half inch off the line). When I went back to show it, the really rude lady fought with me and refused to fix the hemming.
Their dry cleaning is bad too. There are a zillion other places in Beacon Hill that you can go to. Just don’t go to this one.

i recently started having my laundry washed/​dried/​folded here. not sure i’ll ever do my laundry on my own again. they do a really nice job for a reasonable price. everything smells good and is perfectly folded.
their dry cleaning is a bit pricey but i’ve been satisfied with the quality.
also, they get extra points because the owner is really sweet and goes out of her way to keep you happy.

I like this place. I get shirts laundered (men’s) and my pants dry cleaned. They do a pretty good job. The prices seem reasonable and the owner seems pretty nice. If you’re driving, you can usually leave your car right out front for a few minutes and nothing happens.

Always do a good job with my laundry and dry cleaning… and Kim, the owner, is very nice and sweet! Always remembers her customers.

i have reason to believe that they broke the buckle on my favorite coat. but they worked magic with a shirt so torn that i thought it was a goner.

This place gets 5 stars for tailoring/​hemming pants.
BUT, they get 2 stars for dry cleaning. They were not able to get out stains in my shirt and they dry cleaned a sweater TWICE and both times it was still not clean at all, but instead it was extremely staticy! I am not going back there again.