Benefit Brow Bar at Macy’s

I haven’t gotten my eyebrows done in one whole year and so of course I was scared to have them done. Once I got there they said hi and asked me if I need help. I got Kiki to do my eyebrows and let me tell you she’s good!
First she drew a shape and showed me to make sure I like it, she waxes, and then tells you if you want her to fill it on (optional)
They are really nice and care about your thoughts so don’t be scared to say what you don’t like! Although they are a bit expensive for eyebrows, I do thing its worth every penny.
Also try to schedule an appointment ahead of time.

I started going to Benefit Brow Bar back in the winter when my brows needed some major HELP! Meaghan has been PHENOMENAL, extremely attentive and has even passed along some makeup tips. Whenever I walk in all of the Benefit girls are so friendly and helpful if I ever have any questions. I can’t say enough great things about going there!

My favorite waxer up and moved to Texas and her replacements didn’t do the same wonderful job. Not bad but not that great either.

Saw Meaghan today after searching for a new brow artist in Boston and was not dissapointed. She listened to me and gave suggestions on how to grow my brows back. She didnt over wax at all and cleaned them up to make them look great again. Found my new aesthetician in Boston !

I decided to come to the Benefit Brow Bar after having a bad experience at a Newbury Salon and bouncing around trying to find someone that would do a good tweeze job, not break the bank, and let my brows grow in a little bit more instead of making them pencil thin. I have very sensitive skin, so I’ve never tried the waxing here. I have gone to Leslie and Meaghan here and they are both phenomenal. They really took the time to have me explain what I wanted. They did a great job mapping my face to show me how I should let my brows continue to grow in. they did a beautiful job shaping them and I was beyond pleased with my results. I go in every 4 weeks (3 doesn’t seem long enough) and they have been helping me over the past year get the results I want. They also aren’t pushy in selling their products either, but are very knowledgeable if you do have questions about them. Don’t forget cash to tip!

Just need to say it again as I returned for a clean up… This team rocks. Meaghan is a brown shaper extraordinaire!

Went here on my lunch break a month ago and made the worse decision in my life… The women who did my brows made my brows WORSE then they already were… after growing my brows in for months after the cheap nail salons destroyed them, I thought I was making a good decision but I was TOTALLY wrong… she also shaded them in to make them look good but when I took off my makeup BOOM there were my half of brows. I had to actually pluck them myself, can you believe that? Are brows supposed to have mini ball spots? Smh I heard good things about Meagan’s work, wish I knew that ahead of time.

After years of having my brows waxed at random nail salons (the horror!), I faced a harsh reality of realizing my brows had become two completely different, unsymmetrical shapes. On a recommendation from a friend, I came to the Brow Bar because their wax includes shaping consultation. The price premium is worth it — for only $ 21, Meghan worked some magic on my brows. I left ecstatic — my brows are the best they have ever looked and Meghan taught me tips on how to do the filling/​grooming myself at home. No pushing of products, but she did let me know what she used if I was interested. I’ve already booked my next appointment with her. Thanks Meghan!

I consistently got my brows done there and it was fine, but I just booked an appt today at 540pm, I got stuck at work and called them as I was walking there (538pm), I arrived at 545 (within their ridiculous grace period) and they had already given my appt away… All I needed was a quick brow trim and I told them I was on my way. They clearly have no respect for loyal customers and have subsequently lost my business and any recommendation I would share with friends.
Their staff also seems to have a high turnover which I think affects the quality of service to repeat customers.

My favorite place for brow waxing. I like my brows straight and full, and both brow technicians who have done my brows have been able to give me exactly what I want.

I always get my brows done at Benefit — I’m totally obsessed with their stuff, so it’s a great excuse to stop by and play with the make up. However, I’m not hugely impressed with the Boston Macy’s location.
You have to book ridiculously far in advance, especially for a weekend appointment. I’ve never been able to get a walk in appointment there, which all the other department store locations offer.
Given how busy the location is, they work quickly. Even in the rush, they do a great job. It’s clear the beauticians are trained really well.
But at the end of it, you’re still in a Macy’s.

Loved that place mostly because of the service of beauty artist Josymir who was very passionate about the brand and spend plenty of time with me performing a makeup lesson. I tried the products and bought some items for face care. Definetily will be back!

The first time I went here, I sat with Kathy for a wax. Though sitting while waxing isn’t the most comfortable thing, the staff work relatively fast and I understand the logic behind it. Kathy chatted with me about what I wanted and issues I have with the unique color of my brows (I am a redhead, but my brows are a reddish /​blonde color that I can almost never find makeup to match, she made great recommendations, but did not try to sell me anything). Kathy did not do the brow mapping officially (perhaps in her mind?) and went for it. They looked great, and she understood why someone with fair skin like myself would not want to put makeup on after (an offered service, not quite sure why you would apply makeup immediately on such delicate fresh skin).
The second time I went to Benefit brow bar, I sat with Kellie. It should be mentioned that I tried to go to the shop on Newbs, but the wait was about an hour. After walking to DTX, the wait was about a half hour at Macy’s. This is my biggest complaint. You can make an appointment by phone, but you can’t really walk up and make an appointment? If you do «walk in» you have to stay in the benefit makeup counter section to wait. It is maybe a 12×12 space and quite awkward, but I plopped myself in a makeup chair and made a phone call (not sorry, that’s where they told me to wait). This is the reason they don’t get 5 stars.
ANYWAYS. Kellie had a different technique, she put brow makeup on my brows first to show me the shape she was going to make and then waxed my brows. She also offered for me to get my makeup done (NO!) afterwards, but I declined. I just requested that all of the makeup she put on before the wax be removed.
All in all, my brows always look great after the brow bar and the staff is really nice and talented. MAKE AN APPOINTMENT OVER THE PHONE and try it out!

What can’t I say about the Benefit Brow Bar at Macy’s? My brows got a bit thin after going to a million random places to get them done and doing them myself. This place is a god send! Each woman there knows how to perfectly shape your eye brows right down to how to grow them out to get a perfect arch! You definitely need an appointment because they always seem really busy. After your appointment, they’ll fill in your brows and touch up your makeup! It’s amazing, it truly is! Also… they give you a free brow wax the week of your birthday, what more could you ask for?

I’ve found JOANNA!!!
I’ve been going to Benefit Brow Bar for a few years and was super sad to learn that my brow girl, Joanna had left!!! BUT I’m happy to report that I found her!!! While out shopping with my mom on Newbury St., I literally ran into Joanna and she informed me that she’s working at Salon Monet located at 176 Newbury Street. I can finally stop walking around with caterpillars for eyebrows!!!

Kathie is fabulous. She is so talented, yet so down to earth she puts you at ease immediately. What a great job she did on my very overgrown brows. She understood completely what I wanted-​natural full brows, shaped right for my face. She gets it. She’s good and she’s a sweetheart.
$ 20, perfect brows, at the Benefit counter in Macy’s in town. Couldn’t be more convenient.

KATHIE KATHIE KATHIE!
This morning I was searching all the downtown crossing eye brow places for the highest rated eye brows and didn’t feel excited about any. I went to Leeba for eyebrow waxing last time, and was not impressed, so I figured I’d walk over to Macy’s and just see who the new Benefit eye brow person was since Alex left and see what they said when they saw my hot mess eyebrows.
KATHIEEEEE!!! Ah thank god. I have three weddings the next three weekends so I was a little nervous about going to a new person, but Kathie explained to me exactly what she was thinking and made sure I was OK with the plan. I look amazing. Sorry. I’d take a picture but I’m still a little pink and not wearing any make up.
I’m just so glad I have someone near work to be in charge of my eyebrows again!

I love Benefit make-​up so I was excited to try the brow bar. My experience was less than impressive. I got a lip & eye-​brow wax, something that I have been getting for ~10 years. I did not enjoy sitting on the stool, which is the only option. I asked to keep my eye brows as thick as possible and this didn’t happen and now I am left with skinny, unevenly shaped eyebrow’s. The woman waxing was annoying and kept talking about herself, I wish she would have concentrated on what I had asked her and what she was supposed to be doing. I also broke out in bumps around my eye brows a few days after and now am left with dry skin and weird hair re-​growth. I won’t return for this overpriced service.

Now I know that I have sang the praises for the threading spa for my eyebrows, however they have let me down. I am learning slowly that you have to pay a little bit more for better quality, my reason spending 20 dollars on my eyebrows… expensive right? But it’s worth it.
You are able to do a mini consultation with the girl who will be doing your eyebrows. You can explain how you like your eyebrows and any problem areas you may have. Also I appreciate the fact that they offer to fill them in for you. Perfect if you need to clean up and look sharp and natural before you continue your night out. Each lady I dealt with was wonderful and they consistently do a good job. So my 20 dollars here beats my 8 to 12 dollars anywhere else!

I stopped in today for the first time and have a pleasurable experience.
First off, it had been at least a month since I did anything with brow upkeep. It was a sad state of affairs, and was a situation that was very overdue to be rectified. I walked in without an appointment and was seated right away with Ashley. She made sure I was okay with the general shape and what she was going to do, and she worked her brow magic. I like that she took the time to make sure to rip all the little fine, blond hairs out with the wax, because that’s really why I go for eyebrow waxing. I can’t get them all with a tweezer and they are annoying.
She made sure my brows looked really good, and then touched up my make up as well, which was a mess because I’d walked from Somerville earlier in the day. This is where they get ya in hopes of you giving up all of your money. I was touched up with various delightful and expensive products, of which one I bought. I got a little eyebrow fixing set, because my eyebrows are half blond jerks, who look best when I put in powder to make them less blond. It wasn’t cheap, but it was a nice product.
$ 20 isn’t bad for a brow wax (okay, it’s DOUBLE that of my place in Union Square, but it looks good and everyone speaks english) so I don’t mind the price. It certainly in convenient for those of us who work in the Financial District area.