Boston Seaport Self Storage

As far as climate controlled storage goes– this place is great.
It’s clean, technology driven (kiosk allows you to rent and buy a lock easily), and they have a number of amenities that you wouldn’t expect. All at a reasonable cost too. There is Uhaul on site for your moving needs, a business center, etc.
If you live near or have storage needs near Seaport and Southie, I highly recommend this place.

Super clean & brand new building. The manager is really cool & thorough. He explains everything really well. Makes your small city condo bigger with storage space. The small unit even for our two bikes & plenty of other boxes. Insurance is required. Reservations done at the desk. Then, everything is automated on move-​in day, including a free lock dispensed at the kiosk. Note$ 25 fee when you get the key.

I am a first time customer and subscribed to a storage locker last weekend. The automated kiosk let me sign up and get my lock without speaking with anyone at the desk, and I was able to move my items into the loading bay and upstairs without any problems. The flat beds that were provided were helpful to move my heavy items. Gary from the front desk stopped by to say hello and give me a tour of the facility. I was not aware of the perks that were provided, outside of the clean and well light storage facility.

Review is for truck rental and storage unit. Jim and Gary extremely helpful and accommodating in both regards. I originally rented too large a storage unit and wanted to downsize. Jim made the whole process pain free and quickly prorated my rate downward. Just GREAT customer service!

We used seaport as we were de-​cluttering our southie condo and then to store all of our stuff while we were between houses. Jim the manager was fantastic from the day we moved in to the day we left. The systems are all new and up to date and there is plenty of parking. The place isn’t just clean, it’s shining much cleaner than it needs to be for a self storage facility.
You can’t beat the hours either. Early mornings and late nights. You don’t even need someone to be in the office to rent a unit, with the kiosk in the lobby you can select a unit, or an additional one and purchase a lock right on the spot. We shopped around to the other places in southie/​Dorchester and seaport is the best in terms of logistics, hours, and customer service. Highly recommended!

wow… customer service is amazing here. The gentleman I dealt with, Jim, was beyond accommodating. He rented me a truck for dirt cheap and was so pleasant about the entire experience. Thanks again Jim… this is 100x better than going to the U-​Haul nightmare location on Mass ave…

This review is for truck rental, NOT for self storage although the facility was in fantastic condition and I would definitely try them for storage based on my experience with them.
I called frantically at 5:00pm the night before I needed a truck in the morning for a last-​minute move. They were only there until 6:00pm and I could not make it. They had a truck that fit my needs and they were the closest place so I really wanted to work through them.
Jim, who I believe is the manager, offered to come in early and rent me the truck the next morning 2 HOURS before they opened because he was going to be nearby anyways due to electrical work on the building.
The actual rental experience was fast, convenient and the truck was in great condition. I’ve rented before through Penske at Home Depot in South Bay and their trucks are in worse condition even though they have lower miles.
The truck came with a full tank so there was no, «Well you’re at 5/​8ths of a tank so you need to be there or we’ll charge you!»
Check out was easy, I just dropped off the keys and Jim emailed me the receipt.
Jim is a stand-​up guy, the service was fantastic and the experience was great all-​around.
Thanks Jim!

I cannot tell you how thrilled I am with Seaport Self Storage… the check in kiosk was extremely efficient and user friendly (once I realized that I could check in on that machine). I felt that the premises were very secure, clean, well lit, and overall I am very pleased with my decision. Their pricing is very competitive, and for me your facilities are much more convenient than local competitors. I truly am impressed and will be sure to tell friends and family!