Courtyard by Marriott Copley Square

We really enjoyed our stay here!
In general, hotels seem pretty generic nowadays, but the service here was top knotch, and because of it, we will stay again in the future!

Comfortable hotel room in a great neighborhood.
My hotel room was clean, comfortable and on the small side. Not much street noise. The hotel had more character than the typical Courtyard Marriott that I visit in my travels. I loved the stuffed sheep that graced my room and I only wish that it was for sure a new sheep. I may have slept with and brought one home if I had known it was new.
1 star deducted because the food at the restaurant was a little tired and coffee burned,

Greg the overnight manager is a racist! I was waiting outside for 5 min to check in & he banged on my window. He said «can I help you Nigg@» this is for Valet. Mind you it it was midnight with no cars. My boyfriend knocked on the door & said «what do you want! You are not allowed in here! I will call the police.» Didn’t know Marriott wanted to turn down business!
Catilyn it was midnight & there were no other cars there. We were also going to have our guest from out of town check into the hotel but Greg didn’t give us a chance. That does not excuse his behavior.

We stayed at 88 Exeter Courtyard Marriott again this weekend. It’s a very comfortable stay: good bed, clean room, fantastic location, awesome staff. This being our third or fourth time at 88 Exeter, we found the king bed starting to show its age (although we slept very well!) and the standard king room fairly tight. You can’t beat the location at Copley Square with the T stop right around the corner and Newberry St and Boylston shopping and restaurants a block or two away. The staff at 88 Exeter is the hotel’s biggest asset: friendly, helpful and there to serve the guest — they are out-​of-​the-​norm in today’s service society! Keep up the good work. It’s a great hotel. Highly recommended. We’ll be back.

So far so good! Front desk was friendly and greeted me with a bottled water. Breakfast served in the morning (for a price) or walking distance to many other eateries.

Enjoyed my 2 night stay here at Marriott Copley Square. In a great location of Boston in Back Bay where there a lot of good stores and restaurants within walking distance. 10 min cab ride away from South Station and a 10 – 15 min cab drive away from Cambridge and North End. Front desk is very friendly and helpful, the room was clean and free wifi. My only gripes was the water pressure in the bathroom was weak and pillows and blankets were not very comfortable but you pay for what you get for. A great option for someone who cares less about fancy amenities and more about value and location.

The charm of this historic building stops at the front door up to, and including, the garish «Courtyard Marriott» signage marring the exterior of the truly lovely old building. Once you step inside it could be any generic mid-​price hotel anywhere with industrial lounge furniture, huge TV screens unavoidable from any spot in the lobby, and an alarmingly minimum security prison or middle-​school cafeteria-​like «breakfast room». The lounge area also reeks of sickly-​sweet air-​freshener. Vile.
Desk staff were uniformly friendly, responsive and efficient, and the rates were decent for this great location, a block and a half from the Copley Square T station and a 5 minute walk from the Back Bay Amtrak station. There is also a huge Whole Foods-​like supermarket around the corner if you want to make use of your mini-​fridge and have some fruit or yogurt on hand for the morning or snacks.
The room was generic and a teeny bit shabby with a grubby club chair, though spacious. The bed was comfortable enough and the bathroom was also spacious and clean. There were also adequate hangers in the closet – not often the case, even in more expensive hotels.
All the promotional materials – magazines and guides – were well-​worn, wrinkled and in some cases torn. I don’t dream that they replace these for each new guest, but someone should be looking at them and switching them out long before they look that dog-​eared. The last thing I want in my mind in a hotel is that I’m the thousandth person there in a month. Ditto with the cute little stuffed mascot sheep placed on the bed. He was, shall we say, more mutton than lamb?

The folks at the front desk are incredibly helpful and kind. It’s a busy time of year, and they consistently greeted everyone with a smile. We’ll be back.

This hotel was very clean; the rooms were set up well (I appreciated the stuffed sheep hanging out on the bed when we checked into the room); and the staff seemed friendly. As others have commented, the location is unbeatable — five minutes by foot from Newbury street, on the same block as the Boston Public Library, etc.
My only two pieces of feedback: I wish the fitness area were larger/​more robust, and I wish there were a concierge lounge (I couldn’t find one when I stayed).

Place is a good place if your looking for somewhere inexpensive to stay. Nothing fancy about it. It is a good location to some good places.

A fine but forgettable business hotel; very friendly staff, but a fancy-​shopping-​and-​concrete neighborhood.
If you use enough muscle, the windows will open, but it looked like I was the first person in years to try. My windows faced Blagdon (no traffic, some construction) and Exeter (some traffic, some construction); I was happy not to face jersey-​barriered Huntington, and I avoided that side of the block when walking.
The in-​room coffee maker and fridge were a nice touch; there’s a Star Market across the street if you want to stock some snacks.
The free wi-​fi is a bit sluggish, but not so much that I wanted to spring for the fancier grade. I didn’t eat at the first-​floor café, but saw they took a little while to make egg sandwiches.
A fine room in a concrete jungle.

A true gem.
My husband and I were in town last month to attend a concert and a Red Sox game before visiting family in others parts of Massachusetts. We needed a hotel for four nights in a location central to Fenway, downtown, good restaurants, public transportation, and Avis. The Courtyard Marriott Copley Square met our needs perfectly.
Housed in a beautiful, historic building, the hotel has an intimate, boutique feel. The rooms are modern and very tastefully decorated. There are two elevators and a well-​appointed lobby/​common area with snacks/​drinks as well as breakfast available for purchase. Absolutely no complaints about the staff — from the desk clerks to the cleaning staff, everyone was pleasant and accommodating. The location is superb. With Boylston/​Newbury Streets, and Copley Plaza so close, you have some of the top restaurants and retail outlets to choose from. Downtown is a pleasant 1.5 mile walk. All this, at rates far lower than surrounding hotels.
Don’t hesitate to book a room here — you won’t regret it!

Stayed at this property on a few different occasions; as with any Courtyard property, very simple with a more aged look and feel. No concierge lounge for Platinum members and the gym contained 2 treadmills and a small amount of free weights. Location was decent, located near Boylston street and next to Shaw’s grocery market. Other than that, I’m hoping I don’t have to return to this property any time soon —
Best,
Charlie

Overall, I had a mediocre 4-​night experience here and I will not stay here again the next time I return to Boston.
PROS:
— Friendly staff
— Water dispenser at lobby
— Location is close to shopping, subway station, Hubway bike station, and many eateries
CONS:
— Extremely slow, single elevator
— Depressing fitness center (roughly the size of 2 bathrooms). The fitness center is also located in the basement, no windows, among the hotel’s maintenance rooms. The Unilocal photo of the Fitness center from 2013 is obsolete. The hotel replaced the weight-​lifting machine with a bench and dumbbells. Other than the bench/​dumbbells, there are 3 cardio machines (a bike, an elliptical, and a treadmill).
— No Wifi connection inside the fitness center. I was on the hotel’s «enhanced high-​speed» connection, which I assume is faster, but inaccessible in the fitness center.
— Lobby area water dispenser was out of cups, about half the time
— No hot water (only lukewarm water) while showering in the late night. After a night out, I took a shower around 3AM and there was only lukewarm water.
— Only non-​dairy creamer powder available for in-​room coffee machine
— No liquid body soap available. Only bar soap.
— Carpet inside the room looked and felt dirty. No slippers provided. Not comfortable for someone who takes his shoes off at the door.
— No complimentary gifts, upgrades, breakfast, snack, nor bottled water for Marriott Gold Elite. Nothing at all. Our room was also on the 2^nd floor overlooking construction.
I don’t know how this hotel has such rave reviews on Tripadvisor, but I felt a bit duped. There were just a LOT of these little minor details that I felt were very mediocre and constant, little letdowns.

Been at this hotel for two nights and have to give my compliments to the staff and manager. Been very nice and accommodating. Great service from valet and room cleaning staff.
Clean and great location too.
Would recommend to anyone for a good business or family hotel

While the location of this hotel was excellent, I was very disappointed in the room and the service.
I had asked the front desk for a suite on a high floor and was put on the 3^rd floor. The expensive suite that I had booked was like a cave. The amount of light in in the bedroom, bathroom and living room was insufficient to read a book by or even to put on make-​up.
The breakfast room closed at 9:30 am, which was a little early for anyone who had just flown in from the west coast and was still on pacific standard time. Couldn’t it have been kept open until 10:30?
Finally, the parking was outrageously expensive at $ 45 per day.
I am loyal to Marriott brand hotels, in fact I’ve stayed in three in the last three weeks, but I will never recommend this specific hotel.

Cool, smaller Marriott in a great Boston location. Definitely try to get a higher floor over the Boston Public Library. The views are killer from that side.
The rooms are beautiful and they do cool little things like offering free gifts to Platinum Rewards members.
They even have two elevators so you don’t have to worry about being able to get in and out with ease.
Yes the parking is $ 45, but you’re in Boston so you need to get over that. You definitely don’t need a car to get around, so leave it at home if you can.
Highly recommended and doesn’t feel like a traditional Courtyard at all.

I’d like to thank this hotel for ruining what was supposed to be an amazing night. They called a week yes only one week to cancel reservations that had been made in December saying that they have a Convention coming in and can no longer give us a room. I’ve searched for other hotels in the area and they want to charge an arm and a leg because it’s so close to the date we need. So thank you for ruining a late Christmas gift.
Be careful if you chose to make reservations here, because even if you do it months in advance if a large company comes in and says they want your room the hotel gladly gives it to them and will only tell you a week before. I wonder how many other people they have done this to. Horrible to do this to someone.

The staff here was great. Very warm and friendly. Valet parking staff was also very polite and accommodating. The amenities in this hotel were pretty great. Especially the view we got was pretty nice.

We stayed only for a night. Close to any exciting thing u can do in the city. The mall, the bowling alley, newbury street, the observation deck. Great location. Great price too. Our room was clean and the bathroom was spotless. The ladies in the front desk were very nice and helping us with a few unexpected last minute things we needed.
I will says he parking was quite expensive. I wasn’t sure which parking they use since they had one right in front of their door but they didn’t validate parking. They claimed they had valet services, but probably more expensive than self parking.
Other than this, everything was very nice.