Eddie Bauer

Where did the Boston store go??? None of the other store are accessible by subway and frankly appear to be located in suburban malls created for soccer-​moms on shopping steroids.
Love your clothes but if you are going to become inaccessible, I will find alternative.

Store is closed. There was no indication as to where they went.

After purchasing these shoes from Bauers La Jolla, CA store on Oct. 1, 2015, and with assurances both from Bauer literature and store sales people that this shoe was WATERPROOF, at first rain I found that this shoe was not waterproof but was in fact like a sieve for water. Two months after purchasing when I found the waterproof misrepresentation, I tried to return to the La Jolla store to find it was closed. Returned to Bauer via mail and after about a month received a credit for Bauer merchandise, not a refund as requested and the credit was $ 14 short of my purchase price. After several phone calls to Bauer I was assured each time that the correct amount would be credited my Visa card. After another extended period, my card was credited but was again $ 14 short of my purchase price. Each call made wasted my time and the incompetence shown by each Bauer rep and their supervisors I experienced was indeed profound. I WOULD NOT RECOMMEND THESE SHOES IF WATERPROOF IS IMPORTANT AND IF EVER SHOES OR PROBABLY ANY MERCHANDISE IS NEEDED TO BE RETURNED, DON’T BE SURPRISED TO BE CHEATED BY INCOMPENTENT STAFF AS I WAS. WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN. MUCH MUCH BETTER SEVICE AND MERCHANDISE FROM REI.

For service, Nick is amazing! He helped with a very confusing return. In addition, he went looking for men’s tall shirts. I hope Eddie Bauer reads reviews because he went above and beyond for a very fussy customer.

For slightly preppy casual wear, Eddie Bauer is a step up from L.L. Bean, without the outdoorsy camping schtick favored by Subaru Outback drivers. Think of their clothing as urban with a touch of the urbane. This outlet store has great prices and terrific sales.
But what makes this store stand out is the well-​trained and attentive staff. At checkout, they go out of their way to make sure you get full advantage of their sales and promotions. They’ll even check the back room for the size you need that isn’t on the display room shelves. And if not there they’ll see if your size is available at another of their stores and have it delivered to you often without shipping costs.
Like any outlet store, shopping can be hit or miss; and that’s part of the adventure. What’s even more is the diversity in their staff: they make you feel comfortable and valued, just by being attentive, friendly and polite. The bottom line is that shopping there can be much like shopping at Market Basket instead of Whole Foods.

I’ve had some weird experiences here. The most recent time I went I was bombarded by sales people. It was like every time I went to a different corner of the store someone else was all up in my business almost trying to shop for me. One sales woman spent a good three minutes telling me about how much she loves a jacket I was looking at and how it’s waterproof even though they only label it as water resistant. I am plus size and their woman’s 2X was too small for me even though that’s what I wear in other stores. Sometimes I can squeeze into a men’s 2X here so sometimes I try those on. Despite the fact that I couldn’t find a single thing that fit me, one of the sales associates kept trying to sell me on things and kept saying how bad she felt for me. I found it insulting that she kept saying she felt bad for me, but I really think she just wanted me to buy something.

The in door staff here are great, got greeted at the door, employees notice new customers, and prices are reasonable. I brought a winter jacket here and I’m excited to put it to the test.
I also want to apologize to one of the employees here, she was very kind and sweet to me but I insulted her unintentionally. I’m deeply sorry from the bottom of my heart. I hope she is able to read this.

Stopped by there today, in hope against hope that maybe I would find something along the lines of their old quality. I keep hoping their quality would go back to what it used to be, but the materials are just crap (nothing without polyester or nylon in it at all), thin, awkward shaping and sizing… I am officially throwing in the towel on Eddie Bauer after this sad trip.
There was one sweater only 5% polyester, the rest cotton, for 40% of a $ 50 price. $ 30 still is a little steep for the quality they are (not) producing nowadays, but I thought I would give it a go. Waited in line a few minutes, while the perky salesperson asked «can I ask who helped you today?» really loudly. This says «commission» to me… not the sign of a good business to me… more money grubbing. Not one person had the name of someone who had helped them. When it was my turn after a substantial wait, the salesperson said, «oh, she’ll help you» pointing to a different line that had several people in it. I put down the sweater and walked out.
1-​I need fabrics and products that aren’t going to fall apart in a few weeks
2-​I need clothes that look well designed, not Kmart warmed over
3-​I want service that is about being proud of a product, not looking to earn $ off of a commission.
Bye bye… what a waste of a business and reputation.

Do not, under any circumstances, sign up for the «Friends» here. You will be added to swarms of catalogs, and there is no way to opt out, ever. I called the store. The representative would not help me stop receiving their junk mail. When I pushed, and cited legal requirements, they became extremely rude. Eventually they told me they’d take me off, but I continued receiving catalogs.
I called a second time. The rep hung up on me.
I called a third time. I spoke to a manager. They promised to take me off. We’ll see what happens.
If you want credible customer service, look elsewhere.
As a footnote, I was getting off of all their lists since their clothing falls apart in as few months. They used to make fantastic clothing. Apparently, they got bought out by someone, and now it is all Chinese-​junk. Target/​Gap-​quality clothing at nearly the price of quality clothing.

The title for this business should read «Eddie Bauer Outlet», not just «Eddie Bauer» since it is their outlet.
Prices are reasonable enough but this past Sunday everything was on extra special sale! I scored a well-​made heavy fleece zip up jacket for myself for 45 bucks (½ off), while my husband scored with a long sleeved shirt for 10.00, a quarter zip sweater for 25.00 (half off) and another quarter zip shirt for 25.00 (½ off). These weren’t the usual «outlet» finds in which they’re neither especially desirable or especially discounted. These were all truly nicely made, functional, desirable in both weight, fit, and color.
A couple weeks ago I even scored a heavy fleece button down shirt that I absolutely love for 35.00 on sale.
I have to say I’m usually not impressed with any store with «outlet» in the name. Not this time. This particular store is the first one I’ll head to when getting into Boston on the «T» at the Park St. stop.

If you already like Eddie Bauer, this is a great stop to find their quality clothing at lower prices. Lower, not dirt cheap. On occasion you can find a great steal, I once got a fleece for $ 15 and once a knee length down coat for $ 85. They have a fairly large selection for both men and women and work clothes as well as weekend or outdoor clothing. They also carry bags, socks and on rare occasion, shoes.
Don’t look for service or help finding sizes. Do sign up for their rewards program.

Eddie Bauer was happy to take 200 plus in cash for a coat that was purchased for Christmas, but when it was returned for wrong size would only give 100 back in cash stating the rest would be sent by check in 7 – 10 business days. this is not right. Was a avid Eddie Bauer shopper, no longer

Come here when there is a sale! When they lower prices, they don’t play. The staff is great here also. The store is well-​stocked and clean. They also carry odd-​sezed clothing.

If you are looking for the hippest clothes at outrageous prices… Well I can’t really help you.
But if you like Eddie Bauer stuff, this is a good spot. It’s well stocked always, deals range from the average (30 $ jeans) to the really good (10 $ polos). I was there today, they had great deals on fleece stuff (OK, it’s 70 degrees out, but this is outlet shopping). There is much plaid and khaki here, it’s probably not the coolest styles (or maybe it is — I really wouldn’t know) but it’s good quality merchandise at a good price.
They seem to have a good selection, but like most outlets, the selection varies week-​to-​week. Pretty good deals on the clearance racks, too. Also bags, outerwear, and some outdoor/​camping-​type stuff (though not a lot).

To tell you the truth, I get about 90% of my wardrobe here. The other 10% is from TJ Maxx, the Boston College bookstore, and random free t-​shirts from wherever. This Eddie Bauer outlet even has great women’s business attire that looks pretty sharp, as long as you know how a suit is supposed to fit and they have your size. If they don’t have your size, sorry. The blazers and dress pants are just random things they could not sell in the regular Eddie Bauer, so that’s something I keep an eye on whenever I go there. Dress shirts are pretty cool because they’re wrinkle resistant and the styles don’t change much from season to season. So, you know they will always have some kind of dress shirt that will look pretty much the same next season, just in case you really liked the one you bought yesterday.
Okay, on to the casual stuff. I love the cashmere cotton sweaters because they don’t cost as much as pure cashmere but they’re just as comfortable. The cotton sweaters are nice too. Shorts, khakis and adventure pants are always on sale. If there’s something you like but you don’t have enough money, wait a few weeks and it’ll probably go on sale. Polo shirts are pretty good and those go on sale at the end of the summer.
Winter coats can be very affordable here too, if you catch the sale at the right time. Recently, their 365 series was on sale and I got the lighter jacket for about $ 35 because of a 10% coupon. Before that, I got the shell that I wear over the lighter jacket on cold days, for about $ 36 on black Friday because it was 25% off the 70% off price. It was a crazy deal! We’re talking about jackets that were regularly $ 129 or more each.
Once in a while, they will have shoes and boots on sale at random times of the year. Those are the things that they could not sell online or in the regular EB stores. I’ve managed to get boots for $ 30! However, the selection is very random.

All right, I’m from LA. When I arrived last week, I thought I was pretty cold. I spotted this Eddie Bauer store around the corner from my hotel and thought, «hey, I need a vest of some sort.»
I walked in and looked at the prices. Okay, time to go to the sale section.
Oh, no vests are on clearance?
Hm. Okay, what about another sweater? They’re warm, right?
Eh, I wasn’t too fond of the designs. Eventually, I decided I didn’t need anything even if I was casting an eye on the cords.
The gay boyfriend didn’t see anything either.
But, if you weren’t as wishy washy as us, this is a great place for cold weather basics.

LOVE the Eddie Bauer outlet store! You can usually find a good deal on off-​season items here. Selection isn’t huge, but the quality of Eddie Bauer items are great. I’ve got shirts from years ago I bought here that are still as good as new.

I, too am a fan of this Eddie Bauer outlet. I am kind of a casual dresser by nature, but my job requires pants and shirts that actually look like *humans* own/​wear them, so I shop here, since I can get manly cargo adventure shorts as well as flat-​front khakis and permanent press button-​downs. They ALWAYS have something on sale, and if you get their free little «member» card, they’re constantly emailing you coupons for 20% off in addition to whatever markdowns.
True you have to brave the filth and degradation of D-​Town Croxx, but fight you way through the hustling mob and you’ve found a gem of a clothing store for men and women.

Great place for quality stuff at nice markdowns. This is the perfect place to visit if you’re looking for new tee shirts or turtlenecks. I was there yesterday and they had a great selection of both for $ 5.99 each. Also a reliable place for jeans and khakis. Their socks always seem to be a bit overpriced and never discounted but other accessories such as bags and umbrellas are consistenly marked down. I got a great laptop case there a year ago that is still looking good and always gets complimented as it doesn’t really look like a computer case, more like a purse. I adore their 70% off bin at the entrance. Always good deals. I make a point to at least peak in here every time I am in downtown crossing. Excellent men’s selection too! Staff is always friendly too.

I heart the Eddie Bauer Outlet.
I’m kind of a bigger guy — both in height and around the middle. Eddie Bauer is one of the very few places that I can find somewhat attractive-​looking clothes that fit me right.
I’ll never pretend that I’m hugely style-​conscious. If it’s comfortable and doesn’t look like complete ass on me, then I’ll wear it. I’ve got this kind of history-​teacher chic going on, and Eddie Bauer totally caters to that.
My torso length has always been a problem, because standard dress shirts always come untucked or sit in some sort of weird way. My mom would say it’s because I wear my pants too low (I say around the belly-​button is too high, Ma!), but I say it’s because all of my shirts need one more button on the bottom.
Eddie Bauer comes to the rescue.
I just come in and get a Large Long, and I’m set (a note for those guys who hate dressing rooms — a Large here is equivalent to an XL anywhere else. Try before you buy or buy a size smaller. I bought an XL once, and I could carry a baby to term in it without needing a larger size.
And watch for the sales. I bought a decent coat here for $ 10 once…