Gemvara

Update: just received a defensive and rude email from customer service basically telling me if I don’t like them I should return my ring. AVOID THIS BUSINESS. They have really soured what should be a happy time.

I love Gemvara and everyone I dealt with. I actually went to their office to physically look at their designs. I was impressed, the rings in person look just as clear and shiny as they did on the website.
I went to Kay jeweler to get a ring guard since i lost a little weight and even the person that placed the ring guard wanted to know where did I get such a great ring.

My boyfriend purchased an Ivy Collection Three-​Stone Round-​Cut Ring for me that I customized with London blue topaz gemstones. It seemed more expensive than others we shopped for but I liked the reviews about the customer service from Gemvara and I was so excited to be getting it.
Unfortunately I have never been happy with the quality of the stones. The color, clarity and shimmer of the stones in the online pictures doesn’t look anything like the stones in the finished product. In actuality, the stones are flat and rather dead looking with no depth an no shimmer. I am left wondering what I got and if they are actually gemstones. Not worth going through the hassle of trying to deal with them about it since this is obviously the quality they deliver so I will be sourcing my own replacement stones and having the ring reset at my expense. So disappointing.

Boston, Massachusetts– A year later I still have a dingy ring that I hardly ever wear. I’m so bummed my boyfriend spent his resources on this too– hard-​to-​care-​for high maintenance ring.

Made an online purchase for a smokey quartz ring. I was first impressed with the constant email updates on design, production, and shipping. While the ring is not a one off diamond engagement ring, they really treated the ring and me as if it were. I’m truly impressed with the service and blown away by the quality, feel, and look of the ring. Most importantly, my wife loves it! I will absolutely be purchasing from Gemvara again.

This is an updated review for Gemvara. I was contacted by a manager from the company who was very helpful and accommodating. I really appreciated his concern and desire to make things right!

I love my Poseidon band because its luminous with exquisite detail and flowing lines. It is also smooth and comfortable to wear and it is a piece I will treasure always.

I would give them no stars if I could. My fiancé gave me a beautiful black diamond post-​modern princess engagement ring from here, but unfortunately it was a little too big. We sent it back to be resized, and were told it would be fixed and sent back in 2 weeks. A month goes by. I finally get my ring back the day before Valentine’s day… And it is completely different than my original ring. The diamond looked significantly smaller, had yellow spots all over it, was not beautiful/​clear/​shiny like my original one. It was set all wrong, and you could even see some residue of whatever was used to set it. We sent that disgusting imposter back to be fixed accordingly. And now… Well over 2 months later, I am still without my engagement ring. This is completely ridiculous. I used to like Gemvara because of their unique pieces, but honestly, the stress of this situation has changed my mind. I am highly disappointed and I will NEVER order anything from here ever again.

I absolutely love the engagement ring that was made by Gemvara! Sure, you might assume that is because it’s an engagement so of course I’m happy. No. I was very particular about what I wanted, the style, quality of both band and center diamond, etc. Gemvara’s customer service helped my (now) fiancé pick out all of the details through several phone calls. They were knowledgeable and very professional. The ring came in a beautiful red and Grey box, and the diamond itself was sparkling so brilliantly that I still cannot take my eyes off of it! I get a complement on my ring several times a week. I highly recommend them, whether it be for an engagement ring, or any other lovely piece of jewelry.

This ring was meant as a replacement to my inexpensive engagement ring. We’ve been married for just a couple of years, but are in a position to replace my very inexpensive first ring. I’m almost 6′ tall, and my body is proportional to my height. So I spoke at length with customer service about which stone I wanted, and especially about which size of stone. You may have noticed this ring comes in 1 ct. and 2 ct. sizes. I wear a size 9 ring, so it was suggested to go with the larger stone, to look proportional. Anyone with larger hands should strongly consider the 2 ct. size ring. It’s such a charming design, classy, and strong. I got a London Blue topaz, because my first ring was the same color. I’m pleased with the quality, the weight and strength of the piece, and also with the excellent customer service team!

I loved Gemvara’s wide selection of gemstone rings and the design-​it-​yourself function online. My fiancé purchased the perfect engagement ring through the website and the color and quality are excellent. We visited the Boston showroom to purchase my wedding band and the customer service was outstanding. Everyone was very helpful and attentive and could answer any question we had. The salesman was patient while I changed my mind (several times) and I was gifted a matching pair of earrings for visiting the showroom. Our order was completed and the ring was shipped within 2 weeks. The entire process was easy, fast and fun. I recommend Gemvara to everyone, both the showroom and the website.

My husband purchased a band from Gemvara to be used as a «stand-​in» engagement ring, since he wasn’t sure exactly what I wanted. I’m not exactly sure which product it was, but it looks an awful lot like the «Rich & Thin» band — a pave eternity band. I was immediately impressed by the quality of the band we received, and although I did end up getting a different ring as an actual e-​ring to match my wedding band, I LOVE my Gemvara ring and still wear it as a right-​hand ring every day.
The quality of the product we received is outstanding, and I love the way their rose gold looks — a beautiful copper color, not overly pink like some other places. The gems — peridot and tanzanite — are beautiful as well. We did have an issue with a few of the gems coming loose, but when we contacted Gemvara, they were so incredibly helpful. Because they had updated the design to make sure the gems were securely held since the time we purchased the ring, they considered the loss of the gems a manufacturing defect and replaced the missing gems for free. Gemvara also upgraded the design of our ring at no cost, making sure to use the original gems from my ring. I haven’t had an issue with anything falling out since, and the gems feel much more secure.
In all aspects of the design and customer service, we have had nothing but a pleasant and delightful experience with Gemvara. I would highly recommend them to anyone looking for a beautiful ring for their wedding or otherwise.

I came here because I work in the area and wanted to see their merchandise up close so I can see what I’d be buying.
I wanted a multi color eternity band and the person at the showroom showed me some renderings on the computer. She was very nice and welcoming.
However, I was very disappointed with their show room because they didn’t have many of the rings I saw online and they weren’t labeled so I didn’t really know what I was getting.
I got a price quote and was considering moving forward. … and then I decided to Google some reviews. Since Unilocal didn’t have much because it’s mainly an online business model, I was led to the BBB, which I don’t enjoy using for a variety of reasons. I noticed many reviews there saying stones had fallen out and the reviewer was unable to find a resolution with Gemvara that didn’t cost them more money out of pocket. That is very disconcerting to me as someone who has purchased many rings locally including pave set diamonds… sellers here in Boston usually replace and fix those free of charge as a courtesy… at least Long’s and EB Horn do… regardless of when.
I also felt as thought $ 800+ was a little high even with the cheapest metal option when my estimate didn’t even include and diamonds and most were only semi precious stones.
I’m not sure Gemvara is for me. I like the customizable part but I don’t want to be kicking myself for ignoring the small red flags I noticed.

I’m happy with the ring I bought for my boyfriend from their website more important, he is happy with it. I was a bit leary about ordering online, but as they offer a 101 day option for returns I decided to give them a try. The ring has a nice weight to it, and the sapphires have a nice color. This is one of the few places that we found that offered the option of palladium, I would order from them again.

Don’t buy from this company. I’ve had my ring LESS than 7 months, the center stone is damaged and two side diamonds have already fallen out. What kind of quality is this??? I am very gentle. I was in graduate school the entire time I had it, no playing any sort of contact sport. Now the ring has been sent back, and one week later they are saying they will come up with «options.» I just want a refund so I can buy something long-​lasting. I am heartbroken that the ring I fell in love with was made so shoddily.
I wish I could go back in time to stop my fiancé from buying it. $ 2500 DOWN THE DRAIN. I’m a student with loans. This is just awesome.