Lunette Optic

I have purchased glasses at Lunette in Dedham, Boston and Hingham. My vision is a top priority to me and I have historically had a difficult time finding progressive lenses that work for me. Lunette offers the best options I have found and are incredibly thorough making sure that you are happy with your glasses. I love Dr. Rahimian! She is thorough and takes all the time you need to understand what is happening. The staff are very helpful in picking frames. I have never felt them to be pushy or to steer me toward the most expensive. They know what colors and sizes and shapes go with your style and face shape! Lunette sells the highest quality lenses and frames. Those come at a cost. I have no problem paying for a quality item that will serve me well on a daily basis!

If you are looking for bargain basement glasses, shockingly enough this store in downtown Boston is not for you. As a former wearer of $ 39.95 MyEcono glasses I’ve been there and know that at certain points in your life all you need is something that helps you see. If you have the budget and coverage Lunette is a place where you can really enjoy buying beautiful well crafted glasses. They have invested in the latest technology for retinography while as an upcharge of 40 bucks does allow for digital comparison and staging– an early way to catch diabetes, hypertension and god forbid intracranial masses. Beyond the eye exam, the sales staff are really helpful and have great taste. I no longer pick out my own frames I just tell them what colors or look I am going for and they always deliver. Alex has helped pick out two amazing pairs of glasses recently and not only were they a great style choice he knew the manufacturer’s info and what could be tweaked and shaped, and what my prescription meant for the wear and shape of the frame. I would say for the cost conscience budget around 800 for frames and lenses which is by no means cheap but the service, follow up and style is a fun investment if you wear your glasses everyday

Terrible. I went to see two different optometrists here, and each time I felt they were trying to get me to do more tests and more visits than I needed. Looking for the $$. Bad decision to go here. The one time I needed them to do something (measure my PD for a new set of glasses that were a gift from someone), they refused to do it. It would have taken them 2 seconds and saved me a lot of time. I even offered to pay for it, but they would not budge. Awful. Avoid!

Alex was patient and helpful. I felt he was spot on in assessing my style and taste. He got what I liked and why and helped me pick frames I love. The shop is very convenient. The brands they carry are tops. I love Oliver Peoples and I like that the technology they use at Lunette is also tops.
I had scoped out frames I liked at a couple of Opticians and came back to purchase them here in large part because of the service and the quality. The only reason I didn’t give five stars is the cost. But I believe I’ve got quality frames with all the bells and whistles.

I had a great first experience at Lunette Optic, but my second visit wasn’t the same. On my second visit, Dr. Rahimian was my optometrist. She was nice enough, but when it came time to examine my eyes she was very pushy in making me choose their high-​tech machine that takes pictures of your eye instead of having to go through dilation. I got the sense that they wanted everyone to use this machine because it costs $ 40 (under my insurance) to help pay for their purchase and the Dr. doesn’t’ have to wait for eyes to dilate before the examination. I felt added pressure because i had a 4:30pm appointment and felt as if everyone wanted to leave so they didn’t want to wait for my eyes to dilate. Overall, I left feeling bullied into paying $ 40 for an eye picture when i could have had my eyes dilated for free (especially because i have had no prior eye issues, I only need glasses to sit at my desk at work).
After the exam, I sat with another staff member to get new lenses for my frames. She immediately put me down for the most expensive lenses, and when I asked why they were so much, she said they had all of these added features and coverage, but told her I only wear them at my desk, which then led her to down-​grade my lenses (but why wouldn’t she ask how I used my glasses first?).
This appointment made me feel bullied, rushed, and manipulated. I will be taking my business to one of the dozens of other optometrists in the area.

I went here for an eye exam with Dr. Michelle Rahimian, and I highly recommend her. She was great at explaining what she was doing, why she was doing it, and was really great at answering my questions. I felt really comfortable the whole time, and would definitely go back for exams.
It never felt like the staff was pushing frames or other products onto me, and they were actually really helpful when it came to sorting through their various frames. If their prices weren’t so steep, I’d probably have bought a pair. However, I know that they carry some pretty obscure brands so definitely a good place to go for that.
Definitely recommend!

I order my glasses $ 757. I go pick them up, and they didn’t read the prescription correctly, and ONLY did the lenses for the distance, NOT the reading. Ok. Mistakes happen. They re-​did, I picked up yesterday, and the only did the lenses for READING this time — no distance? WTF? They had the prescription. Now, I will need to come up with the difference of $ 200, and drive from the Cape to their shop for the 3^rd time, plus another once they correct. Think I will go to Providence — maybe they can read a Dr. prescription.

I just want to kick off by saying that the staff, especially James were generally great, which is the sole reason for the extra star, otherwise this would definitely be a one-​star review. So the staff is very knowledgeable and pretty helpful, which is why I chose Lunette over a handful of other shops in the area. That and their selection. However, my positive experience pretty much ends there. I ordered a pair of Oliver People’s frames last week of February, which I am still waiting on by the way, today being April 18^th (Is that long? I think it it’s long!). I was initially told they were back ordered for 2 weeks. 2 weeks is not that bad, so I said, cool, let’s do it. 2 and a half weeks later I received a call letting me know the frames were further delayed, and so on, and so forth for over 60 days. Each new ETA I was given was just long enough to be annoying, but not quite long enough for me to tell them to basically peace out. Especially since I already paid for the frames. Long story, but Lunette basically ran my card for the full amount of the frames, vs. $ 60 deposit. I didn’t dispute it, thinking that I would have my glasses soon and would eventually pay the full amount, so who cares? I’m not bitter, and that’s not really my main point of contention anyways. My gripe, take it as you will, is basically this. Had I been told that it would take 60 (or more, who even knows at this point?!) days to get my frames in stock, plus time to fit the lenses, there is ZERO chance I would have waited. I certainly would have found a different pair, or a different shop, whatever. However, since I kept being put off with inaccurate time frames in 2 week increments, I hung in there a LOT longer than I should have. Also, and this is where my disappointment turned to sheer frustration, I was not offered any discount in exchange for all of the nonsense, and when I inquired, I was told somewhat begrudgingly not to expect anything «substantial». I realize it’s not the fault of the personnel if the maker, distributor, or whoever doesn’t deliver their product in time, BUT I do think it is up to them to make it up to their client when something goes wrong, especially if the client is spending almost $ 500 on a product. I will post again once this gets resolved, hopefully this year, but I will not hold my breath that anything positive will come of it. Other than me finally getting to hold something I’ve technically owned for over two months now.

I had gone here once before (in 2009) for an eye exam and glasses, and the main reason I picked Lunette Optic at the time was because they carried Chanel. But my experience was excellent — not only was the exam quick and easy, but the staff was very helpful and involved in picking out the right pair for my face, etc.
I finally came back today for another eye exam (almost 4 years later, which is awful, I know) and because I was interested in getting contacts as well, and the doctor who helped me, Stephanie Dunker, was really patient and great at answering questions and helping me get the hang of putting my contacts in and taking them out — I’d never worn them before so it was a bit daunting — and it turned out to be easier than I expected. She also took the time to do the contact lens fitting even though her schedule was tight, which I really appreciated. The brand and model she picked for me are also extremely comfortable, and really help with my nearsightedness. They even go so far as to schedule a follow up appointment with you for new contact lenses, just to make sure that they really do work for you. I definitely appreciate a place that is this thorough and involved with their patients. Thank you, Stephanie!

I was looking for a good place that was close to my work in the financial district. I’d heard good things about Lunette, so I decided to give it a try. I can’t say enough great things about this place. Excellent customer service, a great selection of products, and a very knowledgeable staff are a few of the great things they offer! Everyone there really takes their time with you to make sure all of your questions are answered and you get exactly what you want. I got an eye exam, contacts, and new frames. could not be any happier with my experience! Thank you!

Ok, already was really happy with my Lunette experience, but had to update. I went back to get my frames adjusted.
1. the woman who helped me pick my frames 10 months ago remembered my name as soon as I walked in the door.
2. they replaced my frames. I just needed a little adjustment, but because there was a scratch on the lens and the arms didn’t tighten to the adjuster’s satisfaction, I’m getting a brand new pair. Wow. Amazing customer service.

I had a great experience at Lunette. I actually went to the Boston location and Kristen was a great help. She knew exactly what type of frame fit my face. I had so much trouble finding a good frame elswhere and she knew exactly what I needed. She also noticed there was a problem with my frame and contacted the manufacturer to send me a new one! Great customer service and excellent selection of frames. I will definitely go back!

I have gotten two pairs of glasses at Lunette in the past couple of years. I returned there because they have the best selection of high-​end frames in the Boston area, at least that I have found. Bevel, Miklis, etc. Hard-​to-​find, expensive designer frames. And I mean expensive. Getting designer eye-​wear is one of my only clothing vices – I figure for an item I wear every day of my life, I want it to look GOOD. So I pay up.
The thing about Lunette is they aren’t easy to get to, or get your glasses from, unless you work down the street from them. The most annoying things is they are closed on the weekends! What? That is when I have time to do stuff like pick up my glasses! So then I end up driving into and out of the city at rush hour during the work week. Also, I had a three week wait for frames this past time – that was crazy. My husband had ordered two pairs of frames from a place in Medford the week after me and had them both in his hand within the week. I was still waiting… and waiting… and they didn’t call me to tell me there was a problem, I had to call them.
Besides all those issues, they really do have a nice selection of frames, and I think their staff is helpful and polite. They offer 25% off frames if you have eye insurance, which helps when your frames are mondo-​expensive.

I recently bought some glasses here and I am very satisfied. I was looking for a store in the area that carries a certain French brand, and a quick search on google brought me to their website. But after browsing their selection, I didn’t find exactly what I was looking for… However, the optician let me look through the brand’s lookbook and pick out a couple frames that were more my speed. He special ordered the frames for me and 1 – 2 weeks later I came in and purchased one of them. Great customer service!
I would definitely go here again and recommend it to anyone willing to pay exorbitant amounts of money for some well designed and interesting specs.

I needed some new glasses and was in search of a quality optician that carried Oliver People’s. I made an appointment for an eye exam the optician was very nice and helpful. I had my heart set on a certain pair, but with the help of one of the salespeople I went with a different pair of glasses from Oliver People’s. The glasses arrived relatively quickly and now they offer free adjustments anytime I stop in when down by work.

Ok so before visiting this place, I dropped by SEE on Newbury St. and Eye Q in Harvard Sq. The selection here is crème de la crème. IC! Berlin, Prada, etc. Prices are steep (about $ 400 for the average frame in there) but the quality and style found there is worth it. If you’re the kind of guy that would pay $ 200 for a Gucci belt then this is your place.
As with the other nicer eyeglass boutiques, the salepeople there were kinda pushy and snobby to a degree. I was looking in the Prada case when the lady came by and showed me a pair of IC! Berlin that I loved and straight off the bat she said «these are $ 400 — just for the frames. » =/​They have good taste tho cuz the glasses they picked looked excellent on me. Btw, look up what your insurance will reimburse you because they gave me some inaccurate insurance information…
So 5 stars for the nice frames they carry and 3 stars for the sales. Total of 4 stars.

I like this store, then again I work right across the street and the convenience does go a long way towards influencing my opinion.
I went here to see the optometrist. Not only was he super friendly but did a fantastic job, he gave me better than ²⁰⁄₂₀ vision! Also, they have great technology available, including the first eye exam I have ever had when they used this camere to take a picture of the inside of my eye. No dilated pupils here, I walked out and went right back to work. He took some pictures of the inside of my eye and explained what everything was, took some of my mystique out of the process I guess.
I went back there to look for a pair of glasses (once again, right across the street) and found that the prices were steep. Then again the designers were also pretty haute couture, especially iC! Berlin, which makes an awesome pair of glasses. However its tough to get past the price, the iC! Berlin pair that I saw (and loved) cost 500 AFTER my insurance. If you work nearby definitely go to the optometrist here, and if money is no object you can get glasses here as well I guess.
So optometrist: 5 stars
Store: 3 stars
Overall: 4 stars