Luxury Residential Group

My husband and I have worked with many top-​rated realtors (both residential and commercial) in the past in several major cities. We are value-​driven buyers who are meticulous with details and numbers and like to have fast and intelligent responses to our questions.
Craig is by far the best realtor we have ever worked with. She is not only intelligent and good with valuation but just as importantly, quick with responding to inquiries and diligent in getting all the information requested in a timely manner. She actively sent listings our way that would «work» for our needs and has bent over backwards to accommodate last minute scheduling for viewings or other appointments, sometimes with less than a 24 hour notice. The turnover and speed at which Craig is able to operate are extremely impressive and work incredibly well with our preference for speed and precision.
As we were working with her from out of state, we really needed someone we trusted to be a liaison for us in this process. Craig not only fulfilled that role, but she also gave us a wealth of objective advice. In truth, we have never met another realtor who has been able to give this kind of truthful, straightforward, and honest response that is not only well-​thought out but more importantly, unbiased by an ulterior motive. Too often we come across realtors who are so eager to seal a deal that they end up defending the market in an irrational way, glazing over the potential disadvantages of a property, or neglecting concerns that would otherwise impede a transaction to close. In this entire process, Craig has been flagging down items to discuss, working to get answers on outstanding items however «minor» they may be, and giving us a straight forward perspective on different issues that have arisen. This kind of objective advice from an industry expert is very difficult to find these days, and I believe it is what makes her stand out among her colleagues and the other top agents in the market.
Craig has great negotiating skills and is not afraid to defend her clients and ensure that they get a deal that is worth their money and appropriate for the market. Now a month after the offer date, we have a home that works perfectly for our needs, which were extremely difficult to accommodate especially in a city where space is limited and layout is more often than not vertical rather than open and horizontal.
I believe that what makes Craig so successful is not only her honesty and willingness to help, but her practical and intelligent way of working. Her advice and her actions are founded upon facts, research, solid calculations, and market comparisons with very little emotional attachment to these findings or conclusions. I have worked with realtors in the past when this was not the case, and emotional biases end up clouding over sound judgment. In addition, Craig is diligent to the point where she was responding to emails and setting up appointments for us even during her honeymoon. It is rare these days to come across someone who cares so much about her job. I would highly recommend her as one of the best and most hard working agents in the market who works for the client and gets the results that the client wants.

Disappointed… We worked with Cara Siciliano from this office and we found her to be pretty unresponsive to questions and inquiries about listed properties. She did not return phone calls, and was pretty aloof. We did not feel valued as clients and felt little effort was put in to help us find a place. Eventually, we found a place working with another broker/​office. There was simply no personal interest or connection in finding out what we really wanted and all the updates listings were not properly filtered based on our needs and requests.

Hands down, this is the best realty company in Boston. If you need to buy or sell a luxury property, Josh at LRG is your go-​to guy.
Excellent service. Very professional. They made it FUN.
I really enjoyed my experience at LRG. They do things differently. In the office they have beautiful art from local artists, and a great energy. I just feel good walking in there.
The staff at LRG love what they do and it shows. They really know their stuff. They have exclusive listings, they are attentive. When you call them, they answer. If you email them, they respond to you VERY FAST.
Thanks LRG for all you’ve done to me, I’m a loyal customer for life.

I was introduced to Nick Mattia, who works for Luxury Boston, through my driver. What a great agent! He has gone above and beyond of what is expected for any agent, and definitely has proper knowledge of Boston properties. I have had previous encounters with agents that don’t return calls, REALLY take the time to show properties, etc… THIS WAS NOT the case. I would highly recommend Nick to anyone looking for a place to rent or buy. Not only is he professional, but he puts forth the effort to find the right home for you. Thanks Nick!