Why not? Been ordering here for the past 2 years and service has been great. Your typical pizza/sub/salad shop. Guy taking my order was precise and had great customer service. Man in the back jamming out as he made my chicken finger plate. All sorts of pizzas, subs, sandwiches. I’ll be back, for sure.
Christopher L.
Rating des Ortes: 2 Portland, ME
Food is just ok, waaaaay too expensive. Even for Boston
Keith B.
Rating des Ortes: 1 Stoneham, MA
$ 16 sandwich? WOW I HOPETHEIREMPLOYEESGET $ 15/HR! I ordered a large buffalo chicken sub, american cheese, lettuce, tomato, two sides of ranch. My sub came to $ 15.98, that’s absolutely asinine. Never again. I hope that chicken is imported from Germany and fed prime rib everyday. I literally downloaded and made an account on Unilocal specifically to write this.
Sarah S.
Rating des Ortes: 1 Allston/Brighton, Boston, MA
I didn’t even want to give them one star, but I had to. The pizza slices my friend and I got were way too greasy to the point where the pizza was soggy and floppy. The server asked me how hot I wanted the pizza. What kind of question is that? Warm/hot like all pizza is served. There also weren’t any place s to sit because the connected restaurants customers were sitting in all of the chairs for the pizza place. So we had to go find somewhere else to sit inside(since it was freezing out) … So we sat in Dunkin donuts. Don’t bother going here. It sucked.
Phil K.
Rating des Ortes: 5 Bridgeport, CT
«mama mia!» haha! when ever i go here i do feel like a true italian, its true! however, i am british origins. so it is good to get a taste of other culture’s(not kombucha, LOL). seems like they have a good sauce recipe and amost beat out pizza day’s with my review here. i often order the calzone and it comes hot for me. yum! not sure what cheese mixture is in there but it fills me right up(craving more just, thinking about it) definitely ITALIAN potions here, your going to get a lot of food let me just say right now! but i dont mind that! they also don’t give a shit if i dont tip which is cool cause my parent’s only send me $ 50 a week. good sauce, nice cheese and good place for my pizza choice overall(this and pizza days are favorite) someitimes i will order from domino’s cause they’re site is Easier to use but that is not neither here nor in there.(i dont personaly use a cell phone and my PC runs windows NT) im going to enjoy a slice soon and you should consider this for pizza you choose.
Meg C.
Rating des Ortes: 2 Salem, MA
Ordered two burgers at 4:15 on a Sunday afternoon. Told us it would be about 30 minutes delivery. At 5:56 they finally came. They were rude on the phone when we inquired about where our food was. Food was cold, but good. The«Mac and cheese burger» had no Mac and cheese on it… Probably won’t be ordering again. Overall not the best experience.
Daniel A.
Rating des Ortes: 1 Cambridge, MA
Having been a loyal customer of this restaurant for the past year or so(in what amounts to over hundreds of dollars spent), I can gladly say I won’t support or give Pan Roma a nickel more again after this weekend. If you are a person that values a business that cares about its customer base, then this is NOT your go to. When I called to request a discount because the restaurant messed up on my order, I earned a lecture from the«manger»(according to her) on why she can’t give anyone a discount because then she will have to give it to everyone else. She then arrogantly says that she’s been on the phone too long(which was about 4 – 5 minutes — because a loyal customer that has spent an enormous amount of money on your food doesn’t deserve either a complementary soda, which amounts to a dollar, or some respect on the phone). Anyways, a nice summary follows below. Pros: Decent tasting food, not great(if based solely on food would give 2 – 3 stars), and open late(closes at 2 or 2:30 am) Cons: Consistently late Delivery(never on time), terrible manager/customer service, overcharged credit card a few times, overpriced food(I tended to pay for it because it was open late)
Raya B.
Rating des Ortes: 1 Brighton, MA
Horrible horrible do not eat there #!! When I call to put in my order the guy told me that their system was down but he would take my order and call me back later for my address. During the order they told me they no longer have a Tina salad but can recreate it also I ordered a fudgie wudgy. An hour and 15 minutes later when they deliver my food we see that there’s no chicken in the salad when I called they said it doesn’t come with it, so I understood that there might have been a miscommunication and ask to have it delivered and I will pay the extra cost. Once I got off the phone I realized that they did not have the fudge cake either. When I called the woman on the phone was rude and told me that I never ordered it. I became frustrated and asked to speak to the man that I spoke to when I initially placed my order, she kept giving me lip but eventually passed the phone to him. When he got off the phone with me he told me that on the phone he told me that they don’t have that cake anymore. I became even more frustrated and told him that he never said that, and if he did i would have just ordered some other desert. They need to put people on the phone that have better language skills and communication skills but instead they have horrible customer service and the food wasn’t even worth it. They must have changed owners or just don’t care about the quality of their food. Stay away !!! don’t waste your money there!!!
Michael A.
Rating des Ortes: 1 Boston, MA
Worst tasting pizza. Also expensive! Dump of a place. I seriously don’t feel well after eating that. I wouldn’t eat it again if it was free! I’d rather starve! I’m considering attempting to puke it up. Avoid if you don’t want to be ill and waste money! $ 25– for a pizza & sodas! A great place charges that!
Marissa S.
Rating des Ortes: 1 Brookline, MA
I ordered the Sausage Parm Pasta and when I received the delivery it was pasta with mediocre sauce and a cut up hot dog. I called to ask if I was given the incorrect order and was told that the no, the hot dog was a sausage! Furthermore, I also ordered garlic bread, which came practically dry with no garlic found on it at all. I was disappointed and they said that my next order they could give me a 5% credit, which on this meal would have been a whole 60 cents. The meal was the least appetizing thing I have had in a long time and will not be ordering from here again.
Sam K.
Rating des Ortes: 1 Plymouth, MA
Went here today, Ordered an Italian sub which I do almost every other day. I have never been here before but someone directed me to it saying they had subs too. So I thought I would give them a try. Anyhow after ordering my sub I was told the total was 11.64?! For a large sub? It better be good right? The sub was slightly bigger than T Anthony’s next door. When I got home and opened the sub, It was mostly lettuce and not the fresh kind, it looks like its been sitting out all day or from the day before? The meat isn’t anything fancy just cheap generic meats, I had asked for other ingredients but they were barely even on there. What a waste of Money. If you want a real sub go next door to T Anthony’s they do a much MUCH better job and you can get a large fry also with your order for the price Pan Roma is pushing out. Pan Roma: Generic cheap food at High prices. Just like everyone else has stated this place is a Rip Off. I will not be going back.
Nicole R.
Rating des Ortes: 1 East Longmeadow, MA
DONOTEVEREATHERE! I ordered delivery and was told 35 – 50 min wait. Well now it has been 3 hours and the food never was delivered. I tried calling multiple times and they would pick up the phone and then hang up on me. Are you joking? What kind of customer service is that? EDIT: The food eventually came after more than 3 hours and it was cold as ice. I talked to Seamless(who I ordered the food through) and they got me a full refund).
Julian D.
Rating des Ortes: 1 Watertown, MA
I’m still shocked at the unprofessional behavior from this restaurant. Granted I have ordered from here before with no issues, but tonight was uncalled for. I waited 1.5 hrs for a delivery, called to get an update on the order, and I was hung up on. Called back and hung up on, called again to be put on hold for 10 mins then hung up on. Finally I called grub hub to cancel the order, which they did. Ten minutes later a crazy girl calls me and says she lost her job because I complained. This is the worst restaurant experience I ever had and do not recommend this place.
Grace M.
Rating des Ortes: 3 Charlestown, Boston, MA
not a bad pizza/sub shop. typical, decent pizza but actually, their calzones are quite good. sweet potato fries are also really good, and everything else is just average. staff is nice.
Kristen P.
Rating des Ortes: 1 Boston, MA
Everything has changed. My boyfriend and I ordered from this place multiple times per week and were typically very happy with everything. Some favorites were the Brookline/Rodey salads that were always delicious, along with their yummy sandwiches. Alas, we will never order from Pan Roma again. They have changed their entire menu to weird regional subsections, ex. New Zealand Pizza(wut?), and have taken away all of the menu items that made us love this place so much in the first place. I don’t know if they have changed owners or what not, but we’ll never order from them again unless they bring back the original menu. Seriously, look at their current menu, its very strange and incredibly unappealing. So disappointed.
Ashley M.
Rating des Ortes: 1 Somerville, MA
I am not impressed with this place. My friend found a lady bug crawling around in her salad. That was a waste of time and money, I will never go to this place ever again !
Trisha F.
Rating des Ortes: 1 Philadelphia, PA
Just called to order fried dough and cheese fries(don’t judge us) and the quote of $ 19.00 sounded really off. So we called back and the person who took our order and answered the phone again fought with us about how we ordered a cheese pizza not cheese fries. Fought with us! The bitchy, rude answerer then just said«fine. We’ll cancel the order and not deliver.» And hung up. Can’t believe the rudeness. She had some sort of accent and English was obviously not her first language so I don’t know why she was fighting with us about what we ordered. How about just changing the order instead of being a bitch about it? Needless to say we will NEVER order here again and we have done a LOT of business with them. Get off your high horse and change a damn order don’t be a bitch about it.
Glen G.
Rating des Ortes: 4 Marlborough, MA
Probably the best late night delivery place on foodler in allston… not much competition. But I order here with my girlfriend pretty frequently. Avoid the middle-eastern fare and tend towards the calzones, apps, and pastrami subs. A tad over priced but I assume thats because theyre open so late, which is convenient for me because I work late nights. A frequent go-to spot for the drunk and or exhausted. Delivery is usually on point.
Lindsey H.
Rating des Ortes: 2 Boston, MA
I had the falafel wrap. The falafel itself was awful. It had no flavor and was spongey and tasted like it had been microwaved. There was no crunch or texture to it. The rest of the wrap was decent, fresh tomatoes, lettuce, decent hummus in a nice thin wrap. Unfortunately that doesn’t really cut it With a soda it was $ 11. Pretty big rip off. I would not return.
Laura S.
Rating des Ortes: 2 Pasadena, CA
Delivery only Sigh… The hotel gave me their menu. I landed late at night and all the places were closed when I got there, so I ordered from here. Food: Eggplant parmigiana — ughhhhh no. No. This was not good. No. No. It was mushy and just had NO flavor. Salad: this was good. Service: the delivery guy was rude but whatever. I asked questions and he didn’t understand me. Ok, sure. Overall: I should had ordered the Chinese food –_–