Paradise Nail & Spa

If I could give them 6+ stars, I would! What a great groupon deal — $ 39 for a shellac manicure and a spa pedicure. I came in the evening when it was quiet so I feel like I got royal treatment — I got a really fantastic foot massage. the guy could tell that I needed it (I’m a fitness instructor!), and they were just overall super friendly and nice to me. They did a great job of making sure all the details of painting the nails were perfect and they make sure your nails are definitely dry before you go. The lady was so sweet, she told me that if my nails chipped or anything before the wedding I was going to, she would happily fix it for me. I feel like I’ve definitely found my new ‘go to’ place — the location is great and the salon itself is clean and nice looking.

I got groupon for this place for gel manicure and deluxe spa pedicure. It costs me $ 39. Its not worth paying $ 39 for this service. I usually get simple manicure for ($ 12) from other nail salon in downtown this time I wanted to go for gel one so that it can last longer since i was going for vacation and pedicure I thought its good deal but service of this place is really bad. The day after I got my manicure my nails was chipped. They did my pedicure and manicure at the same time. The lady who did my manicure could not even cut my cuticles properly. what’s the point getting gel manicure with your cuticles. It looks so bad after 2 days. Also my pedicure did not even last for an hours. They told me the nail polish is dried and you can go home but minute I put on my shoes and go home I realized it was not dried enough so my toe nails nail polish was almost disappeared. I think I was the last client for them for that day and they just wanted to close the salon and go home asap. I will never recommend this place to anyone.

Got a gel manicure here for $ 24. They did a great job and were really attentive to my nails. The couple that work here are really friendly!

The couple who own this salon are really sweet. They both care and have experience. I had a manicure and my eyebrows done. Waiting to see how my nails are in a week, but my eyebrows look great.

Super sweet husband and wife owned business. Very pleasant and accommodating. They do not use drills, which is nice, and they do liquid gel, which is VERY hard to find in this city. The pedicures are okay if you’re not looking for anything major.
I am VERY particular about my hands and feet, so I wouldn’t make this my new go to (in fact I went back to the person who I’ve gone to for 4+ years.) HOWEVER if I were in a bind and couldn’t get to my first choice, I would go here!

The wife and husband are so kind, patient and sweet! They always take their time with my services and do a great job. And they had a pedi special when I came :)

Very rushed because another customer came in and there were only two people working, no attention to detail and minimal massage

After a long hot day shopping… this hidden nail salon «upstairs» on Newberry was a welcome treat quiet and vey clean They have to buzz you in but worth it to escape the more touristy basement salons along the street. Very nice owners

We made a reservation for a Tuesday evening but when we got there, there were no customers. More fun for us! We got pedicures in the nice massage chairs (I can’t imagine having a pedicure without one!). The man fixed my feet while the woman fixed my friend’s. We brought shakes from Shake Shack across the street, no issues. The pedicures were average, didn’t take long. My feet loved it after a long weekend of walking all over Boston!
After the pedicure we went to the drying station where they had a huge selection of trashy magazines. I didn’t have open-​toed shoes, so the woman brought out a selection of individually-​wrapped pairs of flip-​flops for $ 3. I gladly took the orange ones, and the woman helped me put them on carefully so I didn’t ruin my fresh polish.
Pedicures were only about $ 22 on the day we were there, which is about average for pedicures (lots of places advertised mani-​pedis for $ 35) but cheap compared to most of the other types of prices on Newbury Street! And certainly a bargain after a long and expensive weekend.
Overall, good service, good price, no waiting for us, easy and painless like a day at the spa should be.

Came here with a friend cause we had Groupons. Originally tried to get our nails done a few days before our groupon expired, but they were all booked up. So. Call ahead of time to make sure you get an appointment. I’m unsure if we didn’t get appointments because they are normally booked up, or because everyone was trying to use up their groupon.
So we were unable to use it before hand, which means we had to pay the full price… Which was definitely annoying. We thought we could get a different mani pedi using the money we paid for the groupon, but guess we couldn’t.
Place is pretty big, but there was no one working except for this couple. Just interesting that they have all this space, but not many people working. We both got the spa pedicure that came with the hot stone massage. And the gel manicure, which turned out pretty good. Some parts started peeling a few days after, but overall stayed on for awhile until I took it off.
Overall, not bad experience. But just a little odd that they don’t have more people working since the place is so big. Probably won’t come back because of the price.

The first mani pedi I received here was nothing special but it was fine. The 2^nd and 3^rd were awful.
The second time I came my nail technician only used two coats of polish and would not apply a third when I asked him. Furthermore, he neglected to use a bottom coat of clear polish. He also never asked me if I liked the colour. After about 2 days my polish started chipping. After a week I removed it myself because it was so chipped and awful looking.
I thought I would give this place one more try since my first experience was fine I thought perhaps the second was a fluke.
Nope, my third mani pedi was even worse. The owner wasn’t there and another woman was in charge. There were only a few women working that day and when I walked in I got the last avaliable girl. My technician got polish all over my toes, not just on my nails, and also only put two coats of polish on my feet before I had to politely ask for a third coat. Who wants their nail colour to be uneven?! When we moved to my hands she didn’t properly fix my cuticles or removed dead skin. The worst part was once she started applying polish her boss walked over and asked her, «how much longer until she is done?» she responded in vietnamese that she would be done quickly and her boss told her to hurry up because another client had walked in. That lead to her speed painting my nails, which I should add she only painted the center of my nails well. The sides have one coat of polish and she got polish all over my skin and would not remove it. After my nails were done drying they dipped my hands in the wax which burned my hands and left them lobster red for several hours before they started peeling. I will never come back here for any services since they have awful customer service. I would not recommend this «Spa» unless you want a spotty paint job, polish on your skin, and burned skin.

I came here a few months ago to get a gel manicure with tips. There is a man and woman working here, possibly married? Initially, the man began to work on my nails, however he hadn’t understood what I asked for, and when I corrected him that I wanted tips, not just a gel manicure, he handed me off to the woman. He was VERY rough when filing and I had to ask him to be gentle multiple times. The woman was much better. Midway through, someone from Public Health came in for a surprise visit and told them that their permit was outdated, and also pointed out a few sanitary issues. Awkward. A bit later, the man began to work on my nails instead. He was very brusque with the woman, in a way that made me uncomfortable. It was overpriced, around $ 60 just because of the tips, and didn’t look great. Some of the tips were clearly not secure, and the polish was bumpy where the tip met the nail. One of my nails came off within the week. Would not recommend.

I saw a groupon and bought it for $ 39 to get a gel Manicure and pedicure spa. Service was mediocre and the place was generally clean. The massage was not good at all. They used massaging rocks and I barely felt that I was getting massaged. Then I got a gel manicure and was not too excited about it. The edges and conners of my nails were poorly done and the tip of my nails felt and look clumpy. I would not recommend this place and probably won’t be coming back. I felt rushed to be serviced and to leave.

This was my first visit at paradise nail spa, and I attended with a Groupon. I was apprehensive given some standout negative reviews, but honestly I only have good things to say after my visit! I received a gel manicure and deluxe spa pedicure. They received me graciously and I fully enjoyed both services. They didn’t work too fast nor too slow, and they seemed genuinely interested in providing the best customer service possible. The man worked on my hands, and the woman worked on my feet (I regret not getting their names!!). I wish there was a bit heavier focus on exfoliation on my feet, since I left with some flaky and rough patches. But the hot stone massage was the best I’ve ever received, and I can’t complain about how the colors came out on both hands and feet. They have ample color selection so no worries for picky customers like myself! I would definitely come back again :)

Great deluxe pedicure and pretty decent shellac mani. Not the biggest selection of colors, but enough variety to make me happy. Worst part of the whole ordeal was that both my pedicurist and manicurist kept getting up to work on other clients. While my gels were drying the man went over to a girl who came in after me and started to paint her nails. Not a huge deal, but semi-​frustrating and not so relaxing. Jennie was so kind on the phone and very accommodating to fit me in.

For someone who hates getting her nails done, I don’t usually consider any manicure experience to be 5 stars. But my gel manicure here was awesome. For one, the staff was kind, professional and quick. More importantly, my gel manicure was only $ 25 and it lasted for 3 weeks! Overall a great experience. Glad I finally found my nail salon in Boston!

As far as my manicure goes, I don’t have any complaints. They took care of my acrylic set professionally and with great care. It turned out great and I am happy with the results.
However, due to the services pricing on this page, I expected my acrylic new set to be $ 24, just as it states. When I went to pay, she said it was $ 50 and I said that the information on Unilocal said it was $ 24. Additionally, there was a sign outside that said «Gel Manicure $ 24.» I was very surprised that I had to pay more than double for a manicure I expected to be $ 24. When I said this to the woman, she laughed at me me and said «Those are two completely different things» and because they don’t have a website, they weren’t obligated to honor pricing on Unilocal.I had no choice, so I paid, but I will not be coming back. Had they honored the pricing on Unilocal,I would have become a repeat customer, as was happy with my manicure, but I felt really disrespected when she laughed at me and made me pay more than double.

Fast and efficient. Can’t beat the price for Newbury St either! Nothing fancy, but if you’re looking for friendly service on the go, not a bad choice.

First time in my life man made mani and pedi for me. And it was the best mani and pedi so far. Quick and perfect! And it last already for 2 weeks. price is amazing for the job that he made just 30 $ for both.
It is not an upscale spa, but very neat and cosy.

I wanted to like this place but wasn’t so impressed. My sister and I bought a living social deal for pedi, shellac mani and ½ hr massage.
The pedi was pretty good, good foot massage. The mani was not very good. He did not clean up my cuticles at all, they are still messy. There was no hand massage which I really enjoy with a manicure but I figured they would make up for it with the massage. I was wrong. I was placed in a chair in the middle of the salon in front of everyone. There was an empty side room they took my sister in, and could have brought me in there it another empty room but instead I was in front of everyone which is not relaxing. An it was not a very good massage.
We went on Saturday evening and now on Monday morning my nails are chipping. I will not be back.