Robin Cox, DDS

I first went in to see Dr. Cox a few years ago when a broken tooth became infected and needed a root canal. After many years of neglect, I felt certain that any dentist would scorn me and be condescending about the condition my teeth were in.
As I was in a fair amount of pain Dr. Cox immediately took me in, and did his job in an efficient and professional manner. At no point did he nor his attendants make me feel the least bit uncomfortable. I was actually surprised at how pleasant and encouraging the whole experience actually was. Having been alleviated of my most immediate problem, we discussed what needed to be done in the future to restore my teeth to a good condition. I have since gone back to have more work done, and have never once had a bad experience.
I don’t feel that it would be appropriate to talk about my personal experience regarding the finance end of things, but I will say this– Dr. Cox is a very compassionate and reasonable guy, and went out of his way to make the entire experience manageable for me. He and his assistant Patricia really made me feel better about the future of my teeth.
Actually, this is my first Unilocal review, and I joined specifically to share my experience with Dr.Cox. He deserves a 5 star rating. If you are a person out there with some dental issues, and maybe shy about going to see someone, I would highly recommend this guy. He’s a good dentist and real human being!

Terrible. I came to Dr. Cox as a new patient– for a cleaning and check-​up. First, they took full mouth X-​rays. Then there was no dental Hygenist there so Dr. Cox did the cleaning. His equipment is old and leaky– I kept getting splashed in the face. When he flossed me, he put the floss in between the teeth and pulled it out as though the space is 1-​dementional– no side to side movement as other dentists have taught me previously. You’re supposed to be scraping the sides of the teeth to clean them. You would expect a dentist to know how to floss correctly! When he was done, my teeth felt no cleaner than when he started. He looked at my X-​rays and found 2 cavities. I do not trust that. I just hope there aren’t more that he didn’t find. Trying to have them send my X-​rays somewhere else and I’ve been kept on hold for the last 5 minutes because she is busy with another patient, though when she put me on hold she made it seem that she was looking for my file. I kept calling back to leave my number for when she is free. All in all, they have shitty tools, their building is falling apart and is dirty, the dentist has no skills, and the service is sub par. This is my first review on Unilocal because I am lazy but this experience was more than motivating enough to warn my fellow teeth-​havers.

i had been there 3 months for root canal and bridge, dr cox ripped me with countless appointments.6 months now he had put some bridge wasting my time and it is still nothing i can bite, useless. he had old tecniques and you will feel one of the worse place. i never recommend anyone to go there.

I went to Dr. Cox and Shairose Jamal for dental care for 10 years. They took x-​rays and did 2 cleanings a year and I never had a cavity. But last year, after I complained of some tooth pain, they finally found a cavity. And when Dr. Cox filled it, it was much worse than they had thought and the whole experience was pretty painful and awful. On top of that the filling failed and I vowed to never go back. Since then I have been going to a new dentist whose office looks like it’s from the space age compared to Dr. Cox’s late 50s model office with grungy chairs and low tech equipment. This new dentist took digital x-​rays that showed numerous deep cavities all over the place. They couldn’t believe my old dentist had not caught these cavities forming in the past several years. If I had had them filled a few years ago I’d be fine. But now I have rotten roots and need multiple root canals and dental work due to 10 years of bad dental care.

My review isn’t for the dentist, but for the hygienist, Shy. She was awesome, very thorough and gentle. It was actually a pleasurable dental experience with her and my teeth have never looked so clean. I can’t speak for the dentist here, but I think Shy is definitely the way to go for cleanings… if I could give Shy stars it would be a 5, but since I don’t know how the rest of the office operates I’m only giving it a 3.

First I have to say, the only highlight of my experience here was Dr. Cox– and that was about it.
I thought the room I was in was dusty and dirty– and the dental assistants seemed more concerned with their gossip than me sitting in the dentist chair waiting for someone to acknowledge me. They got me soaking wet– whether it was a combination of water splashing on me during cleaning or carelessness– they scraped my teeth so much it hurt for days. I’ve never been so horrified from going to any doctor– and I refrained from visiting any dentist for a few months.

so since i first saw dr. cox i had a root canal done. it took 4 appointments, each almost three hours long (even though i was told each would only be 90 minutes-​ish). i actually left the first appointment thinking i was mostly finished to only find out later that the bulk of the work was yet to be done! granted, i’ve never had a root canal before, but i don’t think it should take that long or be as uncomfortable as it was for me. it took several shots of novocaine (as another poster mentioned). dr. cox would often leave me alone, nervous and afraid of the pain, for long stretches of time while he tended to other patients (which is mostly why my appointments ran so late). i understand part of being a dentist who accepts low cost health insurance is that he’s going to be overextended, but it was like nobody gave a single thought to how the patients were feeling. there were no doors on any of the exam rooms so people would come in and out. the receptionist would interrupt dr. cox regularly while he was in the middle of working on my teeth to talk about billing issues, ordering lunch, etc… THINGS THAT SHOULD WAIT UNTIL HE’S FINISHED WITH A PATIENT, and he would leave me sitting there literally with needles sticking out of my teeth while he tended to his lunch order. when that happened the hygenist said to me «oh, don’t close your mouth because you have needles sticking out of your teeth!’ and everyone left the room, leaving me sitting there alone, totally frightened, drooling all over myself for over 10 minutes!!! i thought it was really unprofessional. BUT, dr. cox is very nice and i hate to say negative things about him because he was kind to me when i was nervous about my teeth. i just wish he would work on his professionalism, or maybe change the way he trains his staff. i’ve always thought when a doctor is in with a patient they should not be disturbed until they’re finished. i think the quality of my dental work really suffered as a result. not to mention how upset it left me feeling after every appointment. it was really traumatic, and it didn’t have to be. that’s the worst part.

Cox & Weston sounds like the gun slingers are back in town. Seriously
Dr. Cox has been my dentist for yrs, and he’s the best. Although I think there’s a shortage on Novocaine, I was there a few weeks ago for some dental work and-​the 1^st needle didn’t do the trick –the 2^nd needle… not cutting doc. 3 shots it took for me to finally take the choke hold off the arm rest of the chair. Just give me the full dose in the beginning, and stop using that stuff so sparingly