T-Flow Inc

I have a steam heat system that was giving me grief. Chased another dude I found on CL for about a week. Finally called these guys.
They were SUPER quick in response time (literally like 2 hours). Once they arrived they were professional and efficient in their service.
The final price was equitable for the service provided.
I’d definitely call them again.

It took me a while to find a plumber that was even willing to talk to me about installing a European style radiator in place of an old cast iron. From the start of the project, Matt was really responsive. He was even texting back and forth with me at 8 in the evening to flush out some details prior to ordering the radiator.
On the day of the install, Matt’s crew (Henry and Marco) came and did the install. It wasn’t without its obstacles (old 100 year old house with very old hydronic system). But at every step of the way, Henry and Marco worked through the issues and got the thing installed. The result is awesome, the radiator now blends into the wall and we’ve reclaimed about a foot ½ of wasted space. We are considering doing a few more throughout the house.
The quality of the work is excellent and the price quoted for the radiator and install was bang on. I can’t say enough about this crew, will be using them again for future projects.

Matt is straight forward with details in mind plumber. He spent time to research and discussed my grohe valve matter (no cold water) with me and lay out the plan and options with different prices. I appreciate his down to the earth suggestions.

If you need a fast response for a plumbing problem, these are your guys. My hot water tank started leaking in the middle of the night. I left Matt a message before 6:30am and he called back within 10 minutes. He secured the replacement tank I needed and had the plumbers at my door by 9:30am. It wasn’t cheap (Boston prices), but Matt gave me the quote ahead of time so I knew exactly what I would owe at the end of the day (that’s rare in the home repair space). I’m beyond impressed with this company!

We had a really bad leak only behind our washer. Not affecting our bathrooms or kitchen. T-​Flow had come to our home, we had a magnet on our fridge, so we called and they called & set up appt quickly. Fixed the problem quickly, professionally and entirely. WoW, Prices these days are high! Especially for the trainee, to watch, learn and fetch stuff. But overall, we will use them again and recommend them to anyone.

Very quick response, professional and stuffs of high quality. We have a broken pipe on the deck during winter. Called Tflow on Saturday morning and they schedule a visit early Tuesday morning. They diagnosed problem and got a long term solution instead of some cheap fixes.

I would give even more stars if I could. This is a group of true professionals! Let’s be honest, contractors in Boston are a damn joke. Most of them are overpriced, the pace of their work is somewhat «southern» and half the time their work is questionable. T-​Flow was professional, prompt, fairly priced and left my bathroom perfectly clean upon leaving the job. If you need plumbing work, I HIGHLY recommend them!

T-​Flow Plumbing is the only plumber to call! They have saved me literally thousands $ to date. My first call to T-​Flow was over a year ago at about 4:45am after I got a call from my tenant on the 3^rd floor that their water heater was leaking and it was going explode. Mind you this water heater was on the 3^rd floor– should it have leaked it would’ve done thousands of dollars of damage. I was desperate and I needed someone there fast to stop the problem before it could potentially become a major disaster. I found Matt at T-​Flow on a google search– it said 24 hour emergency Boston plumber. As luck would have it he answered the phone even at that crazy hour!!! He got someone there in 30 minutes and stopped the problem before it was too late. He then permanently solved the problem by bringing the water heater to the basement level so if the water heater were to ever go in the future (as they tend to do) there would be no serious damage. I had asked another plumber to do it years before to prevent this situation but the task was so big he really didn’t want to do it and just band aided the situation. Matt has a large enough crew to take on any task and got this done in just hours the very next day! I couldn’t believe it! I was impressed for life!
Since then Matt and his T-​Flow crew have done several projects, large and small, for me. Anything from fixing a running toilet to revamping 40-​year old plumbing in our new large house that my family has just moved into.
T-​Flow also offers a special annual contract where you can sign up with them to come out and check your plumbing and make sure everything is running properly (like a tune up for your house plumbing) and should you have any problems that year they come out and give you a discount on all subsequent projects. Pretty awesome. My family did it.
This company is honest, punctual, knowledgeable, reliable and swiftly responsive. I own a few properties and have dealt with tradesmen of all types over the past 10 years and these kind of guys are EXTREMELY hard to come by. Don’t waste your time calling any one else. T-​Flow is the only plumber I will ever call now.

Matt from t-​flow was super responsive at 9pm on a Thursday night, scheduling someone to come out the next morning to replace my water heater. I unfortunately cannot account for the work, because I had it replaced by a family member instead for free. But the responsiveness after hours was great!

Wow! I can’t say enough about how great this company is! Tonight (7pm) I got home to find my Prestige TriangleTube Boiler had some problem with it and we had no hot water. My house is new construction and this is the first plumbing problem we’ve ever had, so I didn’t even know who to call. So I ran down the google list and the first 3 I tried said they couldn’t help. I guess it was nice of them not to come out and charge me for nothing, but it still left me with 3 dirty toddlers and no chance for a hot bath. Arghh!
Then I got a hold of Matt at T-​Flow. He initially also said that it wouldn’t be worth him coming out tonight because he would likely need technical support or parts that wouldn’t be available overnight. We made an appointment for first thing in the morning and I was satisfied with that.
However, then he called back… multiple times! He was clearly looking into things because he kept calling back with another question. «What’s the model #?» «Does it look like this?» «Can you text me a picture so I can help you?»
So after 30 minutes or so of back and forth texts, calls, and some trial-​and-​error, my hot water is fixed! No visit, no hourly rate, all just by phone. Amazing! I have never used this company before so he had no reason to help me. In fact, he jibbed himself out of the $ 175/​hr I had already signed up to pay in 12 hours. However, he just got a lifelong commitment in return. I can’t say enough. Awesome! Thanks Matt!