The Ski Monster

This is my first Unilocal review, and I hope you read it.
I’ve had an outrageous amount of discomfort with my current ski boots, purchased at a ski shop in New Jersey. I thought to take them into ski monster for any sort of advice.
George spent at least one hour with me, understanding my discomfort and shaping my boots to mold to those issues. He took the time to understand my issues and adjust my boots accordingly, for a pretty inexpensive price I should add. Thus far, A+ results for a pretty shitty set of feet.
TDLR: this is my first Unilocal review, I know nothing about ski gear, trust these human beings.

Brady was the man and helped me get my skis tuned and my ski boots heat stretched in the toes.
I had always been a customer at East Coast Alpine until things there started going downhill. I’ve been to Ski Monster two times now this year and they’re incredibly helpful, they got a great shop and have knowledgable employees.

I went here on a friend’s recommendation and couldn’t be more pleased. I needed new ski boots and the staff (Brady is who helped me) was extremely helpful. Patient, knowledgeable, and friendly. Highly recommend. They carry a great selection of boots and everything ski related. Great space as well.

I have never left a review before, but my experience at The Ski Monster was so good that I thought I needed to share it. I went into the shop to get a hot wax for my snowboard, and one of their employees, Brady, could not have been more helpful to me. He took a look at my board and told me honestly that the scratches that I had acquired on the base of my board actually didn’t need to be sealed up since I wasn’t sure. He also showed me some tools that I should look into purchasing if I later decided to try and wax the board myself. I’m so glad to have finally found a local ski shop that I can trust and I will definitely be coming back for future purchases!

Alex helped my boyfriend and I find a pair of snowboarding goggles. He was so so helpful and nice, didn’t pressure us to spend on the pricey ones, and helped us to find a solution to meet our needs and our budget. Super cool shop and super nice and helpful employees!

I hardly ever write reviews but these guys deserved it. Dylan helped us out with new ski boots and spent over an hour getting us all fitted out. Super friendly and threw in a discount just because… Awesome Place! Good gear selection, friendly staff, nice location. All around great spot

Incredibly friendly and well-​run. Will absolutely bust themselves to get skis tuned, boots fitted, etc. when you need it done, even if it’s super busy and you need a tight turnaround. Also flat-​out the nicest group of employees in town. Highly recommend.

The staff is very friendly and I have had positive experiences each time I’ve been here. They are skiers/​riders so they know their stuff. It’s great to have a ski shop in the north end to pick up new gear or bring my skis in for a tune up.

This is a pretty cool store. They have everything ski and snowboard related. The staff there was friendly too. They also have very clean bathrooms — in case you were wondering. It’s a bit on the expensive side though, at least for ski jackets.

I came on Black Friday 2015 noon 11:30 — 12:45 and bought my first pair of Ski.
Very few people when I came. I was helped immediately when I came in.
Alex explained to me very well and patient different types of skis, boots and bindings.
I spend 1500ish Dollar on a pair of ski and boots and pulls and ski socks. A ski bag and a boots bag. Saved 350+ dollar today
Very professional very good

This place was was fantastic. Came with my brother to compare prices for last year’s online ski models to what they had in stock. I forget the gentleman’s name who we originally spoke to, but he basically let us choose an updated model and matched the previous year’s on price by $ 50… If you are in the market for skis you know this is a HUGE discount. Brady then talked my brother through some different options, some of which we already were familiar with, but it was great to get his opinion and we got his skis…
Flash forward when I go bring my boots in to get the skis mounted and I asked for a broken bucket to be fixed if possible on one of my boots. I already had the new buckle from online, but did not have the tools. Initially Brady could not fix it and had to order a new rivet machine, then the new rivet machine wasn’t the correct one. He then called Nordica and coordinated my boots to be fixed by them. In my experience this is going above and beyond when compared to other ski stores, who might’ve told me I’ll have to call Nordica myself. Seems simple, but I really appreciated the help. Great spot and am sure I’ll be back for my skiing needs as they come up

My experience here was terrific. Granted I knew exactly what I wanted but the service was still top notch. I had new skis with mounted bindings done and dusted in 20 minutes. The staff member I worked with was very knowledgeable so making a decision on bindings was quick and efficient. Going across the street for a drink at the Grand Canal while my bindings were mounted was an unexpected plus. Now snow damn it!

Very knowledgeable and friendly staff! Got a nice setup and George did a fantastic job fitting my boots.

The Ski Monster is a great ski shop. The staff is very friendly and helpful, even on a busy Saturday I was helped very quickly by a knowledgeable staff member. I had purchased skis online but needed bindings, they had a great selection and mounted my skis for the next day. Great prices and return policy, couldn’t ask for anything else!

I got my ski boots from the Ski Monster. Although i love internet shopping I didn’t want to purchase the ski boots from online (actually it is difficult to but it without trying the boots) so I decided to go to the ski monster for boot fitting. I wanted to spend least amount of time to shop although I know it takes time to buy good ski boots. The guy who helped me was very informative and he knew what I was looking for. It took less than 30 minutes to pick the boots I liked. Also I got $ 50 off, which was a good deal even compared to the price from online. I was pleased that I save $$$ and time for picking a good pair of ski boots. Thanks to Ski Monster, I look forward to the upcoming ski season.

Alex helped me buy my first pair of ski boots and was awesome! He gave me his honest opinion on what I should look for in a boot, even though that meant going for a less expensive, entry-​level model. I definitely plan to come back for a helmet, goggles and anything else I may need.

The stoned owners, managers and employees at this terrible store are not qualified to properly perform any of the services offered.
I’m sure that all of the losers who gave these jokers five stars have never skied before, and walked out of the store with a smile upon his or her face after getting ripped off.
Don’t trust these clowns with your equipment.

I have never been more shocked or appalled to see a 5 star rating. The only logical explanation is that the individuals distributing such high reviews must be equally as high and or inebriated as the loser group of pot heads working there and grinding skies into destruction.
When I called to speak to a manager, some punk named Alex Whitney repeatedly answered my question, «will you be sober tomorrow when I come by your shop to show you how your stoned employees ruined my skis?,» he repeated over and over again, «well, um, what time will you be here.» Undoubtedly, this pathetic repetitive answer invites only one inference, which is this loser will undoubtedly be stoned out of his mind at some point tomorrow.
Hey, Alex Whitney, either smoke less, or learn how to smoke a casual joint like everyone else, you loser. Whatever you do, at least learn how to do your job, not ruin customer’s skis and then charge for it.
DO NOT BRING YOUR SKI EQUIPMENT TO THIS GROUP OF LOSER POT HEADS!

Boston desperately needed a solid ski and board – but no more. Awesome store, awesome staff. Gave me an incredible rate on shipping my skis out west.
Craig was super helpful.
Really outstanding!

I was just in here buying a helmet, picking up my newly tuned board (I dropped it off yesterday and got it back today — what an incredible service!), and ended up buying a hat, too — a great selection and array of services for sure. To top that off, the friendliness of the staff was contagious, awesome, and right on my level — I loved it! Moreover, everyone was super helpful without being overbearing. Shopping here was a treat and I’ll happily shop here again, along with recommend it to friends and colleagues. So glad there’s a great ski/​board shop in the Boston area again.
Well done, guys!