Total Clerical Services

I’m actually really surprised at all of the bad reviews, but it seems like multiple might be regarding jobs at one particular place that might be bad news. I worked with TCS in May and June of 2014 and had a great experience. They called me about my resume on Monster in reference to a job that I wasn’t interested in, but I stayed on the phone with them to discuss some other positions that they had and agreed to come in and meet with them in Boston. Their office is close to Park Street station, right past Granary Burying Ground, in a nice building. I spoke with the recruiter and his boss, and they went over my resume, found me a position that I was interested in, and had me take typing and data entry tests just in case any positions would find those skills attractive. Everyone was friendly, polite, and professional. They sent in my information to a few positions that didn’t work out, through no fault of theirs or mine, but ended up finding me a temp-​to-​perm position that I’m still in. Throughout the process, the recruiter that I worked with was very communicative, professional, thorough, and prompt. It felt like they actually cared about finding me a position that was a good fit and did a great job of matching my skills and experience to potential jobs. It was easy to submit my hours while I was a temp– the system had some problems but they fixed them right away and were easy to get ahold of when there was an issue– and the transition from temp to perm was simple. Overall, I would 100% recommend working with them.

Very pleasantly surprised with this agency.
I have a college degree but was having problems getting interviews/​jobs.
They helped edit my resume and matched me with a job with much better pay than I had expected, that turned out to be in line with my interests and experience.
I was hired as a full-​time worker after my contract ended, and so were the other 2 temps who were recruited for this job.
My recruiter was very responsive via email and phone, and everyone there was very pleasant and helpful.
Would definitely recommend!

Don’t even waste your time with TCS. My personal experience involved having a signed contract with them and yet I was treated like a complete outsider. Any time I emailed my rep at the agency with questions, I was ALWAYS the one who had to follow-​up days/​weeks later about my inquiry because I simply never heard back. My coworker who is also a temp through TCS & has had many paycheck problems with them and went several weeks with no check.
I was only contracted with TCS because I had no choice. The job I had was amazing and was initially set up by myself when I applied to it and my company paid me directly as a temp… but months into my employment my company required all temps to go through TCS just so we could be offered health insurance options. It was never my choice to use TCS in the first place, and had I ever been given the option, I would have said no.
I even once emailed my TCS rep (while I was one of their current temps) about a job that they had posted on their website that I was very interested in… and it took so long for her to get back to me that eventually the job was no longer offered. I didn’t even have a chance to apply for it.
TCS is an awful employment agency, please look elsewhere.

nope.

Did anyone else notice their banner «100% minority owned and certified.» Now, I take no issue with them being 100% minority owned, but as a white male, it bothers me that they are 100% minority certified.

They suck. I forgot who I talked to but it was a young White female who said she would call me and I should also check in too, to see if there are any jobs. She said most positions offered are full time. I think she only called once to see if I wanted a ft position which I couldn’t do because I was in school. I called a few more times but no one returned my call.

DO. NOT. I repeat. DO. NOT. Use this service.
Horrible. Just horrible.

Even though they found me a job, this is still the worst staffing agency I’ve been to. It was at Granite, I worked there for a couple of months, until someone from TCS called me and told me not to show up to Granite the next day. That’s fine I guess that’s the risk you take with a temp job like that, they can drop you whenever even if it seems like you’re doing a good job, but the worst part about them is that I never heard from them again, they never returned any calls or tried to get me another job.
A lot of staffing agencies are bad, but this one is by far the worst.

ABANDON HOPE ALL YE WHO ENTER HERE
they will doctor your resume (i’m talking typos, lies…) without your knowledge/​permission.
they will fail to call you back/​give you the runaround in response to important questions.
they will withhold the paperwork you sign.
they will make empty promises and be rude to you.
don’t know a single person who has had a good experience. save yourself the trouble and go elsewhere.

Just another bad agency. I
They called me in for a Granite Job as well. I actually went an interviewed for it, even though I could see what would be my «co-​workers» smoking outside and complaining about their Baby Daddy’s. No thanks.
When I interviewed they asked me how much experience I had in a telecom call center…“uh none, didn’t you get my resume?“
I get a call back from the recruiter a week later telling me they decided to go with «someone with more telecom experience» no really? Did they? Jesus.
Why would you possibly waste my time sending me out there knowing they wanted specific experience that I didn’t have. When I expressed that concern, I was told «We have tons of new jobs coming in! Keep calling in!»
No thanks. I am pretty sure I can find a shitty call center job without involving any outside help if I wanted one.
Granted it my fault for not asking more questions, and thinking taking a job at a call center in Qunicy would be a good idea in the first place.

They found me on Monster and called me. The guy, Joe, got me a job at Granite in North Quincy. The job was terrible and the project didn’t last long. I was laid off in 2 weeks. Joe told me he could easily find me another job. But he never got back to me no matter how much I called. I heard he only gives jobs at Granite because I knows people there. This place sucks.