Tremont Dental Care

I’ve been going to Dr Lim’s practice for about five years for routine cleanings. Recently I had a problem that needed either a bridge or an implant. A bridge would have compromised the healthy adjacent tooth. The implant post was done by Dr Dempsey the periodontist in that office. Six days later it was removed because of continuing pain, numbness and extreme swelling. The x-​ray taken immediately after implant showed that despite a large amount of available room, the post had been put in extremely close to the root of the adjacent tooth — the one that we were trying to protect by not doing a bridge.
It took three months for sensation to return to my jaw. At every one of my many follow-​up visits I also complained of pain in the adjacent tooth that began immediately after the implant. The follow-​up visits were, at best, cursory — at one Dr Dempsey didn’t even look in my mouth to visually inspect the healing.
I was told repeatedly by both Dr Dempsey and by Dr Gilo (another specialist in her practice) that it would take six months to resolve. Almost six months after the implant, Dr Lim responded to my complaint of pain by filing down some of the tooth (it was extremely painful to bite down). No one suggested another x-​ray. I believe that not only did Dr Dempsey provide inadequate and incompetent care, but all three doctors were giving me bad advice.
When the pain continued I finally sought another opinion. I saw both an oral surgeon and an endodontist in a different practice who immediately did an x-​ray. The tooth had died. I needed a root canal to alleviate the pain. If my complaint had been investigated, perhaps my tooth could have been saved, I certainly could have been spared 6 months of pain.
Not only do I now question any advice this office offers, but I am extremely unhappy with their customer service. Being dissatisfied, I tried to contact Dr Lim. I sent two letters and left a phone message. I heard only from her office manager who simply expressed regret that I needed a root canal and said the matter was closed. Needless to say, I will never return.