Visual-Eyes, Inc.

Ready to help you in a pinch with a wide array of up to date inventory make this the only place you need to go for eye ware and exams in the financial area of town.

Awesome service and very friendly. I broke my glasses while on vacation. Stopped by the store and they were able to quickly fix my glasses at a very reasonable price.

The WORST optometrist I have ever been to. Dr. Smookler is sarcastic (in a non-​humorous way). The female owner at the front desk will overcharge you by hundreds of dollars and then blame it on insurance. After some investigating, Visual Eyes was at fault. They order you contact lens you’re allergic to, and then try to charge you hundreds of dollars for an exam to get back the old ones you used for eight years before going to this new optometrist. That was my experience. I’ve decided to use my old optometrist in another state because of them.
STAY AWAY. There’s also a very poor, and expensive selection of frames.

My eye sight had been dwindling for quite some time (perhaps a product of heavy drinking on a daily basis) and eye decided it was high time for a visit to… THE EYE DOCTOR. Seeing as eye try really really hard to avoid doctors of any kind, eye had to find a good one: thorough, patient and able to put up with my bullshit. A friend suggested Visual Eyes, and since it is located next to my work eye thought, hey, what the fuck.
Eye stepped in to Visual Eyes to find a quiet clean looking place filled to the very brink with any frame you could ever want or need. Everyone was very polite, and before eye knew it eye had an appointment for the next week.
Dr. Smookler is very helpful, chatty and fabulous. He treated my eyes like two delicate and rare diamonds (as he should) and the appointment was quick and painless. Eye got my prescription and am now the proud owner of a pair of sassy cat-​eye glasses thanks to the fabulous divas (and divos) at Visual Eyes (they even helped me buy a pair online). Needless to say, eye will be going to Visual Eyes from now on for all of my optic needs. Eye highly suggest it!

I’ve been going here for about 14 years now.
Dr. Smookler is great and thorough.
I find the selection of frames great. Lori makes sure to keep things current, and is amazing in helping you find just what you’re looking for.
She’s also a wiz with insurance, and has helped me naviagate the changes of my provider (VPN) through the years.

Visual eyes is possibly the best optical store I’ve been too. They have a great selection of eyeglasses and sunglasses. They were very helpful getting me my first pair of eyeglasses which happened recently, and I’ve been getting sunglasses from them for years. Very knowledgable about their products. The doctor was also very nice and thorough. I have told a lot of my friends to go there for sunglasses also and they have all had equally good experiences. This place is a definite keeper

I had a good experience when I got my glasses here a few months ago. They took my insurance (Davis — which I had never heard of before it was offered at work), and I got the eye exam and a pair of glasses for nothing (it was completely covered by my insurance).
The exam was thorough and the Dr. was nice.
I’ve been wearing glasses for a long time, so I don’t need a ton of help picking out frames — I already have a good idea of what works with my face — but the man working there was actually really helpful and had great suggestions. And the glasses came in quicker than I expected.

stay away. I have been coming to this locale for a few years to get eye exam… competent and friendly optician.
Then, I usually get my specs at SEE on newbury st. and purchase my contacts here… not any more. I vow next year not to repeat that (be strong Ned! See your eye doctor/​And, then, standing tall, walk out without a purchase while under the glaring stare of the woman proprietor.
They are rude and provide little to no follow-​up (see other review here).

Visited the store on Nov/​2006. The doctor was nice and friendly did all the exams like any other doctor would do.
Overall I have negative opinion:
1-​The store looked «under construction»
2-​I did not receive a call back to confirm my appointment.
3-​Although they promised me twice to call me back once the sample contact lenses will arrive they never called me back. When I went back the lady said that they still did not arrive. The promised to call me again.
4-​It have been 2 months now since I went there. They still did not call me back:)
I decided to order contacts online.
Would not recommend this store. If you are my enemy then yes go there :)
01/​29/​2007 I just found out from my insurance Eyemed that they not supposed to charge me for $ 45 for the contact exam. I have to go back and ask for a credit.