Waterside Place

I really love the building and the neighborhood. The concierge is great, the building is beautifully maintained, and the facilities and amenities (gym, office area, harbor deck, sun deck) are fantastic. A few things I wish we had: more building events and community-​building efforts, any retail/​restaurant tenants in the huge amount of first floor commercial space, and easier access to grocery and pharmacy. Otherwise, very happy with Waterside and the neighborhood. Have been a resident for over 18 months now.

We were the very first residents to move into Waterside Place and we have loved living here! We love the entire staff — concierge, the maintenance crew — and the wonderful leasing office who always cast a blind eye when my children sneak in to grab a piece of candy.
There is a fantastic grill deck with views of the harbor and a rear deck with community garden beds and a bocce court.
We are super excited that a new Latin restaurant is moving into the restaurant space. It will make living at Waterside even more amazing.

The fact that the concierge has a pattern of losing tenants’ deliveries, and that the management’s attitude regarding this is that of complete unaccountability, is making us reconsider continuing to lease from Waterside Place. Many emails have been sent by the concierge to all tenants regarding deliveries being misplaced, in which the concierge has also defensively insisted that the building does not have a problem with losing tenants’ items. This happened to us during this winter as well. We had a delivery for some books which cost over $ 1,000, and for which both UPS provided documented proof that the delivery was made and signed for by a Waterside employee, and for which Waterside place also sent us an email confirming that the package was delivered and was ready to pick up from the concierge. Waterside place lost this package and then displayed a completely flippant attitude regarding their accountability, with one person from the management staff showing bad faith by telling me that this delivery may never have been made at all in the first place, even though I had already informed him and he was already aware that UPS documentation confirmed that this delivery was made, as well as UPS proof of the date and time of delivery and the Waterside employee who signed for this delivery, as well as waterside place records which indicated that the package was received and checked in by waterside place and was in the package room waiting to be picked up by tenants. The person from the management staff also flippantly suggested that I simply repurchase the books that Waterside Place negligently lost and which cost over $ 1000.00, and also told me that waterside place was not going to take responsibility for any losses caused by their negligence because the lease stated that.

I’m so mad right now it’s not funny! Fire alarm in our apartment has been going off for nearly two hours!!! No one on the property that can fix it? We weren’t even cooking… But that’s fun too because the fans don’t prevent the alarms going off either so that happens all the time when you cook. management is just not on top of things. There is a tv monitor to let you know if you have packages… It hasn’t worked for at least six or more months and when I had important papers to fax… That machine didn’t work either for about four months! All very frustrating. Lights on Bbqs don’t work either. Sorry but a lot of us are not happy. We have a beautiful view of the harbor but it is an extremely loud area due to all the hotels, restaurants and planes over head so you never can open your windows. Wish I had better things to say but I just don’t at the moment.

I moved out here in August and I absolutely love it! The building is amazing, tons of amenities and lots of restaurant and bar options around. The staff is fabulous, I have never had an issue while living here and even through the horrible winter they were able to keep the building clean and the walkways snow free. A great place to live especially if you work downtown, its an easy walk to south station or even the North End on a nice day! Can’t say enough good things about this building!