HairMasters

Hands down the best hair masters I’ve been to yet. In fact, I can’t wait for my touch up to come back!
I came in with red/​purple hair and the stylist did an amazing job with what I wanted as well as giving great input. My idea wasn’t completely solid, but after working with Anne she helped yay (and nayed) some ideas along with choosing colors. I originally thought I wanted something more extreme but with my work environment, toned down was more appropriate.
She was very patient and pleasant to talk to through the whole experience~ also, the other workers were also friendly and quite amusing.
It’s a very warm and welcoming environment. I strongly suggest Anne as a stylist because she definitely knows what she’s doing and isn’t afraid to give her input (if you aren’t sure of your decisions). Can’t wait to come back!

i came in on Sunday and it was packed. Tim (someone gave her a bad review previously) did my hair. She gave me suggestions and i listened, she was up front and explained about my face type and what goes best. After she was done i wasn’t 100% happy… I looked like my mom in a bob so i explained. (I was at the register before I said anything, I know it can be hard to say stuff like that for some of us) they took me back to the chair and Tim fixed it with just a few different angles and cuts. It looked completely different. Even with a full lobby que and wait they took time to make it right.
I’m not 100% sure what would make it 5 stars… Maybe cheaper products, even though they do have some good deals (I guess? Idk haircare product pricing)

I have been coming here for over a year and although I’ve had a different gal nearly every time, I find that each one does great at creating the cut I request. Last time, I had Tatyana who was very sweet and did an awesome job!

Have you ever gotten your hair done and half way through the person doing it has completely disregarded your requests and is off in la la land while you sit terrified of the outcome? I have. Micaela has spent the past two years fixing other people’s messes on my hair that left me looking like I had a mullet. She’s fast, courteous, WAY affordable, and listens to EXACTLY what I want, every single time. She’ll weigh in if she thinks something might work better but actually understands that a good hair cut is about making the client happy. Want ¼″ off? That’s what you’ll get. Want exactly 17 foils of a weird color that makes no sense to anyone else? She’s there to make you happy, not practice her skills on your head at your expense. My hair looks great for months, instead of going flat and looking awful 2 hours out of the salon. Highly recommend her, I don’t trust my hair to anyone else, and I drive two hours just to have her do my hair. Tip her and keep this girl doing hair, I can’t believe she’s not working at a huge overpriced Seattle or Bellevue salon, because her service and talent is on par with them, without the headache of dealing with a stuck up stylist. No split ends for a year now, no fading uneven color, no weirdly angled layers that are supposed to frame my face but make me look like a 1987 year book photo victim. She’s magic, treat her well.

I got the absolute worst haircut of my life yesterday. My stylist Tim (Older Asian American lady) cut my hair and didn’t show me the back. I didn’t even think to look and my wife finally told me that the lady cut past my hairline when she was shaping around my neck. She’s literally cut past it about ¾″. I wish I could add a picture to this review.

Most people have a generic opinion of Hairmasters as a company when they need to be looking at the stylist and management of a salon first a foremost. I have been anywhere from Supercuts to Elle Marie and I have to say that each salon has its benefits and its downsides but in the end its the STYLIST who you need to judge NOT THE NAME ON THE SIGN OUTSIDE. With that being said here is my opinion.
I LOVE Kandie at Hairmasters. I have actually followed her business to 5 different salons purely because she knows what she’s doing and she treats me with respect as a customer (one who’s often changed her hair in drastic ways). She is patient and attentive to everything you want and need in your haircut. Yes we have had our mishaps (that happens when you want to change your hair color every month) but she is ALWYS willing to help me through it and make my hair everything I wanted it to be in the first place. I have never had to wait more than 5 minutes to sit for my appointment and am offered all amenities available in that particular salon. She is wonderful to talk to but she is not over baring with the conversation as I’ve experienced with other stylists. I have watched her juggle two customers at once (very well I might add) because of a booking error and succeed gracefully. Making both of us comfortable and we both felt that we were being attended to properly.
Yes sometimes appointments and walk-​ins are mixed (this happens at ANY salon that takes walk-​ins) but no one comes into the store unnoticed or unattended to. Kandie as that manager of the salon makes sure her employees maintain a clean and friendly atmosphere. I have experienced employees being rude and ignore customers at places such as Regis without a second thought by the management but not from Kandie at her salon. She makes sure if they can’t get to the person at the counter that she will.
All that being said I believe if you can get past judging a book by its cover and leave the negative opinions of Hairmasters as a whole you will be quite pleased with this salon and Kandie herself. She loves doing hair and it shows in her day to day attitude in her place of business. I highly recommend you make an appointment with her and see for yourself how wonderful she is and how great of a haircut or color you will receive.

If I cloud give more stars I would. Let me start with how I ended up in the hands of this stores new manager. After 3 botched hair cuts and beyond the point of fixing I walked into Kandi’s shop and was treated with the utmost respect and kindness afrer explaining how I got here. She said «we can fix this» long story short I walked away with the haircut while a bit shorter than I wanted because of those who messed it up previously. With the exact haircut I had intended. I have been her loyal groupie following her to 4 different locations and she moved up in the world of hair ever since. No one in my very large family will see anyone else. Her girls here now cut my kids hair and my husband melts under her head massages. I can see this salon hasnt gotten a lot of good reviews in years past. But I can say with this lady on board your reviews should only get better.
I am incredibly picky when it comes to my cut and there has been no length to her patients. She has always not only done an amazing job but has always remained very professional when I have been there. There are always at least 4 walk ins requesting her by name when were there. (Haircuts are usually a family outing for us). When she isn’t available right away she is very great at reccomending one of her amazing staff. Or ensuring they get in with an appt later that day. She has always been extremely accommodating and helpful. She would never let me do something that would destroy my hair and I usually do some crazy stuff.
The short of this is I wouldn’t dare go anywhere else. I would stop cutting my hair if she was gone. If you want someone that knows hair and will always have a kind smile and good conversation while cutting ir coloring your hair Kandi is your girl. I promise you won’t be disappointed.

Worst salon experience I have had — not to mention even corporate is just as awful; the apple doesn’t fall far. I went in and asked for caramel or blonde highlights then showed the woman a picture of how I wanted them placed. She said okay and started coloring my hair. My hair is as easy as it gets. It doesn’t even hit my shoulders, roots were all touched up, all she needed to do was a simple partial foil. So, she applied the color then stuck me under a dryer, rinsed, blew my hair out, etc. It was all over ORANGE with bits of brown showing after. I had explained to her before she started that I was a licensed stylist as well and the only thing in my hair was paul mitchell 3N. When we got up to the register I said I shouldn’t have to pay for it because A) it wasn’t what I asked for in the slightest, not to mention the color was hideous and B) I was going to have to spend money to fix it myself. She said I couldn’t not pay because the slip had already been printed. She told me «this is what happens when people use store bought black dye on their hair.» I corrected her and reminded her I only used professional color that wasn’t even black. She then went through a list of reasons why this wasn’t her fault and how my hair looked «beautiful» (maybe for a sewer rat…) I argued with her for a bit (why was I having to argue with her as the customer I STILL don’t understand…) and she then said she could fix it. I went back to her chair with zero faith she’d be able to fix it and was correct.
When she started «fixing» my hair, she dripped dark brown color all over my earrings, neck, and forehead. I asked her if I should remove my earrings and she said «yea, I’ll be slopping color all over» (WTF?!) Then after she applied the color, she left the salon to take her child somewhere. I guess if my scalp started blistering, oh well right? I was now on hour 3 in the salon for something that should have taken about an hour and a half. She returned nearly an hour later (now 8 pm at night on a Tuesday…) and rinsed my hair. I left with it wet because I’d been there for 4 hours at that point and needed to get home. When I did get home, it was somewhat better, but I now had gold bands in my hair from the bleach bleeding through the top of the foil onto the hair above it, and very thin, crappy, badly placed highlights.
After a week of living with it I contacted corporate and asked for a refund. At this point I had colored my hair to fix it and gone to my regular salon and had a pixie cut done to remove the travesty from my head (I was now at a total of $ 119.00 spent on the awful color job at hair masters, plus the price of having it fixed). Corporate responded, after they’d talked to EVERYONE in the salon about the situation, stating that they couldn’t refund me because I had gone somewhere else and had it cut off, so they wouldn’t even be able to see the issue, and the best they could have done was fix it. But that they were sorry. When I tried calling the woman back that informed me of this, she hit ignore. Classy. As a stylist myself, that is flat out embarrassing for them and pathetic customer service. I will NEVER EVER return to this place, and seriously hope people consider wasting their money before entering that salon. I am miffed at the lack of customer service and floored that someone could be that bad at doing hair.

i pray that any men that go to this hairmaster read this. it’s almost 6:30 in the morning and i can’t sleep because i’m still angry from last night.
last night my husband and i went in to get a TRIM. i repeat, TRIM. we’re going on a small get away today so we wanted his hair to look cleaned up. his hair is long enough that that he can play around with his hair and sculpt it with wax. first we were rudely greeted by an older asian lady with crazy hair with those paper umbrellas (the ones you put in drinks) in her hair and a million hair clips. her hair looked like a birds nest and since i don’t know her name, i will refer to her as birds nest.
when he got seated, they were discussing how he wanted his hair done. he simply said «just a trim, not too short» but for some reason, birds nest didn’t understand him so my husband offered her to show her a picture and she said NO, I DON’T NEED IT. so he repeated to her, just a trim not too short and showed her with his hands about how much he wants to trim off.
she then grabbed the buzzer and BUZZED MOST OF HIS HAIR OFF FROM THE BOTTOM BACK TO NEAR HIS CARTRIDGE THEN LEFT HIM WITH A BOWL HAIRCUT and it was totally unsymmetrical!!! she then took a second and snipped a couple of places and done.
WTF.
i told crazy birds nest that THAT ISNT A TRIM and she said «thats what he wanted, its a summer hair cut for men.» i told her that’s not what he requested and she lied and said yes he did. my mouth literally dropped to the floor and i walked out.
so what’s the point of telling her how we want our haircuts if she’s just going to do whatever she wants? she shouldn’t be allowed to touch anyones head, she should be sweeping hair and taking ESL classes.

This is the only place I will go for an air tut. From time to time I find someone who can cut my hair decent. I know you are going to think I am a pig but I usually refer to this person as my hair hottie. I know I am sooooo sorry, just an old habit from the original hair hottie in Georgia.
So while I am sure that there are a lot of fine stylists here and other salons, for me it is Nini or bust. So give a call to miss Nini (who is off Sunday and Monday) schedule an appointment. She won’t cut ya wrong.