Nails & Spa By Vi

I love coming here! Very good customer service! I love getting my shellac manicures and pedicures here. They take their time and it looks amazing after.

I have gone here several times and I have had only positive experiences. My nails were beautiful and the owner and employees were friendly and professional. I went to another nail salon because it was more convenient but I will not make that mistake again. She not only gave me the worst manicure ever (French nail polish was uneven and chipped within 24 hours) but kept clipping away at my cuticles even though I repeatedly said ow Ow OW!!! NEVER AGAIN! I will only go to this salon… I trust them.

I travel for work and can get my nails done anywhere and I will always come back here. My nails have always turned out beautiful and I love the people who work there. They work really hard and they care about their clients. Ive been going there for years and now my two best friends also go there. Can’t imagine going anywhere else love these guys!

I’ve been going to this salon for a few years and love it! My best friend brought me in and I have never regretted it. They provide friendly, professional work with care for their client’s safety.
I have rarely had to wait and when I did they were quick to acknowledge me and let me know how long it might be. I’d recommend them to anyone.

Love this place, super nice employees and great work. I walked out of here with a perfect shellac manicure and loved the extra massage during my pedicure. Clean place, nice chairs and big TV. My family and I sat their and watched the Oscars with the staff as we got pedicures and manicures. They are all so friendly and you could tell other customers were regulars.

I’ve been itching to get my nails done! Recently on a walk I noticed a banner hanging offering a full set or shellac manicure for $ 25.
I thought that was a good deal for a set.
Today I decided to go treat myself. I called and asked if I could come in as soon as possible. It was 11:20am and the soonest they could get me in was noon. Since it was day of the super bowl I asked how long it would take. To my surprise, only 30 minutes. I made the appointment.
I got there a little early, 11:40am to see if I could possibly get in any sooner. It was quite busy, so no such luck. They have signs on the wall stating cash is appreciated, and there was a .45 charge for using card. I figured I would go get some cash out at Walgreens since I had some time to kill.
When I got back they set me in a chair and got me started.
From start to finish, my full set of pink and white acrylic nails only took about 45 minutes.
I checked in on Unilocal and got the set for only $ 20. It was $ 5 more for the pink & white.
Pretty good deal in my book! In and out quick like! I’ll be back for a fill in a few weeks!

I hate to give 1 star but last night was a bad experience! I normally go to another salon but my friend was going there so she made an appt for both of us to get pedicures & I needed a fill. The biggest issue is that she made the appt 2 days in advance & when we arrived, all the techs were busy. I was going to go to my salon but the lead lady (owner) said oh, it will only be 5 min. BIG LIE!!! They finally started working on my pedicure 30 min late. I told them I had an appt & I coudlnt’ be late. She first said she could get me out of there @ 7pm which I also knew was a lie — I told her I needed to leave at 7:30. I left at 7:30 — 1.5 hours after I arrived. Because of this, I will NEVER go there again, why bother making an appt?
Now for the service: first a guy removed my polish then my friend came to sit in the chair next to me. Next thing they switch out & the guy starts working on my friend & an older lady starts working on my feet… that was a bit weird. The pedicure was ok but my feet weren’t completely smooth. The fill was ok.

I finally found my nail salon! I moved from Texas a little over a year ago. I visited the same nail salon for over 10 yrs. Since my move I have searched for a salon who could cater to my particular needs. I explained to Vi how I liked my nails done and she said «no problem». I sat back and let her do her thing. She did an AMAZING job! I was so pleased with her techniques and customer service. And I have to add that the pedicure I got was amazing as well it was a pedicure should be.

I LOVE this place! There are a billion nail salons in the area but I will go out of my way to come back.
I love the friendly atmosphere. Yes, they do get super busy but there’s a reason.
It’s worth the wait.
Great, consistent work, such friendly service.
The massage while my nails dry is always my favorite.
I won’t go anywhere else.

Been coming here since it opened about 9+ years ago. There are new owners now who are just as great as the last owners. This place can get really busy! If it’s busy when you show up do yourself a favor and make an appointment and come back; the attention to detail can dwindle when they are rushed. Everyone that works here has always been exceptionally nice! I’ve tried many other places all over Bothell, Mill Creek, Woodinville, etc. I always end up coming back to Nails & Spa. Prices are very reasonable and comparable to other similar nail places.

They are awesome! Long massages, super nice people, and really affordable. My bf enjoyed his man medi pedi too! Will be back here for mani pedis and watch the hawks game here too!

Poor service, really rude not to me but the way they yell and speak and laugh, i am seeing kids here that are supposed to be enjoying their life, not helping and smelling this place. People are very unproffessional, i just hope i wont get any infection here, this place looks dirty!

I went in for a shellac manicure and left very unhappy. The container she used to soak my nails was dirty. There looked to be some sort of grime on top where you place your palm. The nail color I picked was an opal. When she put it on, it was a pink color. When I pointed out that it wasn’t the color I picked and showed her on the sample, she argued saying the colors are different on your nail. I’ve never seen this at another salon. Especially when you are going from white to pink. She then proceeded to only put a base and one coat of polish. It was very light and you could see my nail through it. I had to request another coat. The UV light took a long time and my nails were still not dry when she finished. The following day, one of my nails already broke which never happens as that is why I get shellac.
The manicure was $ 30 which is normal, but not for the poor customer service and nail service I received. There are many other salons in the area that do a far better job. Don’t bother trying this place.

I love this place! I go there every 2 weeks to get my nails an toes done, along with my eyebrows waxed. This is the only nail salon I go to every one that works there is super nice an very good at what they do a great job every time. If u love getting your nails done an want them to be done right an look great this is the place to go!!!

My nails turned out okay… They are way over priced for shellac, but most other services are fairly priced. They woman working the front desk was extremely nice, but the ladies doing my nails were insulting to say the least. All in all I probably won’t return here as there are plenty of options in the area.

I have been a loyal customer for a year now! Love the staff at Nails & Spa. They are always friendly and make sure to get you in a timely manner. I always do shellac manicures & pedicures as well. I have always been amazed on how good of a job they do every time :) Thank you!

1 star for the first trip there
Extra star for fixing it at no charge
Had a fill done, that night one nail broke at the tip. Ugh, Okay fine.
Then one broke each day for the next 2 days. Not cool.
I’m a housewife, it’s not like I operate heavy machinery or anything. Not acceptable. Went back and they fixed them at no charge. All of my nails are filed uneven and look just bad … I won’t be back

Came here because I was in desperate need of a manicure and didn’t know where else to go. Overall, it wasn’t a horrible experience, just not what I had expected. The manicure was okay except my nails were filed a bit crooked. The girl used cuticle oil to complete my «hand & arm massage» which I put in quotations because it was a joke, really. She basically, quickly rubbed the oil into my arms. Upon completion of my painting, she turned on the little fan to dry my nails, and walked around and gave me a rather awkward and unexpected shoulder massage? She didn’t say a word, just walked up behind me from the side, and started pushing into the tops of my shoulders a few times. It was not relaxing or comfortable at all.
Overall, it was an okay manicure and I’m glad I didn’t pay more than $ 12 but I wouldn’t go back.

I have to admit that I’m not very selective or picky when it comes to nail salons, but after having the last two places for pedicures leave me with feet that felt or looked no better than when they came in I was glad that Cathy helped me remember what feet should feel like when you get a pedicure.
We came in on a walk-​in basis and they were very busy but got us in pedi chairs rather quickly and got to us as soon as they could — no complaints about that.
The prices are pretty fair too. Typically, salons that are too inexpensive scare me and salons that are too expensive leave me disappointed. This was perfectly down the middle with a positive experience as the outcome.
I will definitely be back to try out a mani or when my toes need some more TLC.

Came here for a pedi because my poor feet were super rough and in need of some TLC.
After an hour long pedi that wasn’t relaxing at all I had very pretty polish and still rough feet.
Literally just went home and did it myself.