Rubbish Works

I filled out the online request form and had no problems. It gave me a selection of 2 hour time blocks to choose from (some days and time slots offer a $ 20 discount). The driver called me once to let me know that they would be arriving closer to the later part of the time block. I wasn’t given a quote using the online form, so the driver asked me to describe the items for pick up and he gave me a quote. I did not call around to compare prices, but it seemed fair to me. He called me again about 15 mins before they arrived at my house. After they arrived, the driver actually charged me less than he quoted me for. They were friendly, fast, professional, and made the whole process easy and painless. I would use the service again. But… I could be biased because they complimented me on my panda hat.

Worst experience ever. Do NOT use this place. I bought an Amazon Local deal for them, and after they rescheduled my appointment FIVE separate times with no explanation, they showed up on the wrong day (a day early) and then wanted to reschedule again. I called twice to resolve it and no one called me back because they said they «lost my number in the system.» Twice. After I called the guy directly on his cell phone. Then, they were an hour late the day of my actual appointment, after I confirmed it the night before. When I called to see where they were, the receptionist gave me attitude and could not seem to find her own driver’s number. When he finally showed up, he tried to con us: «That’s a great deal more than 4 cubic yards» and its $ 50-​something a yard extra.” We know what four cubic yards is. This was nowhere near that. The guy said, «You wanna bet?» and we had to get into the truck and measure it out to prove that we were in fact right (which we were) before he would take more, and then, he pouted and started complaining about how little money he makes. He was all «I was going to give you a great deal for the rest of the stuff but never mind.» We told him we only wanted what we paid for. He still didn’t take everything. This was the worst customer service experience ever — a disaster from start to finish. I will never use this company again. No wonder they had to run a Groupon to try to drum up business. Rubbish Works is rubbish. Next time, I’ll haul it to the dump myself.

So I had a ton of family coming for the holidays and, you know how it is, all of a sudden you need furniture and things. I had an entire room full of corrugated boxes and peanuts and styrofoam innards that would have taken us at least a year to get rid of via the weekly recycle truck. I had used these guys about 6 months ago after my move with an AmazonLocal deal and tried thek again the second time. They are awesome! You can either make an appointment online or by calling them and they are there when you need them. They quickly came and took that huge amount of boxes and crapola and in minutes I had my room back.
Now, they aren’t cheap. This time I had about ²⁄₃^rd of a truck (and their truck is pretty small) and they charged me about $ 450! That’s some pretty expensive garbage. I would use them again because the service is great but I’d buy another groupon or get a special and save it til I needed it since they usually don’t expire for a year. God knows how but we generate quite a bit of garbage in this household so I will be calling them again in the near future.

The crew at Rubbish Works are HARD working, professional, fast and mindful of your schedule. They called ahead of time, showed up on time, cleaned out my garage items I was MORE than happy to see go, and called a day later to check up and make sure I was satisfied. Amazing. I highly recommend their services and will use them in the future!

I had the guys out to remove planters from the deck of my condo. I was a little annoyed because I scheduled this with my tenant and the rubbish guys didn’t have the right equipment to complete the job at the time. They gave me a quote of $ 335 and asked me to reschedule. Then, I found the Amazon Local deal where $ 99 gets you $ 225 of rubbish removal and thought that the delay was meant to be and it was my lucky day. Today, when they came to finish the job, the guy told me that he misquoted me (he forgot a soil surcharge) and the price had gone up $ 225. I really pissed off because this was a lot more than the original quote and I was also suspicious that this was the exact amount of the Amazon Local deal. I think they should have honored their original quote.

We executed a massive service at a group home for unmarried women who are dealing with an unplanned pregnancy. We knew in advance that this project was going to generate a significant amount of ‘stuff’ that needed to be disposed of. This particular facility is a non-​profit organization and they operate on a very very tight budget.
John Davies from Rubbish Works was so helpful. John donated the use of his time and the use of one of his trucks for this project. Not only that but we were only an hour into the project and had completely filled the truck. We place a call to John on a Saturday morning to see if he could bring us another truck… within 30 minutes John personally showed up, took the truck, dumped the contents and brought the truck back which we filled to the top again. John runs a top-​notch business and more important than that, John is a great human being.
I highly recommend Rubbish Works to any contractor or customer who needs outstanding customer service.

Awesome service! They came on-​time and provided awesome service.
I would definitely recommend them for anyone that needs to get rid of bulky waste.

Kudos to this company. I referred my neighbor to this company because they had a refrigerator sitting in their driveway for months. I could see this from my bedroom window. I was so pleased that they were given a good rate so the frig disappeared in a couple of days after the request.

My work place in Seattle had a bunch of office related junk. These guys did a great job and even recycled appropriately. They were willing to come at the end of our work day (around 5 pm) so as not to be disruptive to our workflow.