Tangerine Travel

I’ve worked as an EA for a small software company for 8+ years. As our business evolves and our customer’s locations multiple, the travel (both international & domestic) has become a very important part of my job, one that I do completely on my own.
With that in mind, Tangerine Travel has saved us a few times and I’m grateful for their ²⁴⁄₇ assistance.
Up until a few months ago, I worked with Daniel my entire 8+ years. He was amazing, his work impeccable, funny, friendly and quickly became my ‘go to’ guy for all things travel.
Sadly he recently left but our account was replaced with Monica on the Elite team and she’s been wonderfully helpful in every way.
Tangerine is also great for securing Visa’s, Passports.
We’ve never had issues with billing and always get a monthly report detailing all activity and what was spent.
I’ve never booked anything on a personal level but I can only assume I would receive the same level of care and coverage as I do now.

This company is represented in an outstanding way by Susan Milam. Three years ago I began planning the trip of a life time for my family and I: A month in Europe, including a cruise and land trips to Rome, Lucerne, the Swiss Alps and Frankfurt Germany. I had never thought I needed a travel agent before but was so overwhelmed by all of the details that I began searching for one almost right away. I landed with Tangerine (I don’t remember why) and Susan was assigned to me. I was extremely glad that she was. The month long trip, for which she handled the vast majority of the arrangements and details, had only one hotel related glitch in Switzerland and Susan was IMMEDIATELY able to clear that up long distance! I was so pleased that I used her services again this summer for a cruise to Alaska, and again, this trip went off without a hitch! But the clincher that proves she is a really excellent agent is the follow-​up interactions I have with her following each trip. She is genuinely interested in how the experience was for us each time, what we liked, and what suggestions we might have for her other clients! The rates are very reasonable and the peace of mind gained by knowing that Susan has arranged everything to perfection is priceless! I would recommend this company, just on the strength of my experience with Susan! Any company that has her on their staff is a quality organization!

We used Tangerine Travel for our trip to Japan a couple of years ago. Betsy could not have been more engaging, helpful and excited for us.
Our trip consisted of travels to areas that only the Japanese frequented and minimal, if any, English was used. We found that Betsy could not have done a better job in selecting our accommodations, transportation and helping us with information for our multi-​Prefecture visits.
Now, we are planning a three week trip to Indonesia and I just contacted them again for their expertise.

We used Tangerine Travel to book our honeymoon. Flight, hotel, etc. The first travel agent I worked with lacked… enthusiasm. When she went on vacation, Susan took over and boy did she! She is now my travel agent and I will be using her for everything. I found their rates very reasonable, and she took care of all details! I had no weird charges on my card as the other review notes, all was perfect for us. Call Tangerine and ask for Susan!

Someone at work recommended Tangerine Travel for scheduling flights and booking hotels for corporate travel. I am beyond pleased with the results and incredibly impressed with the services this company provided — timely, responsive, efficient, accommodating, and pleasant. It saved me a lot of time and I would highly recommend working with them for any business or personal needs.
As an update (8÷28÷14) this company still exceeds my expectations! I’d like to specifically thank Angelica who has been wonderful.

The company I work for recommended that I use Tangerine Travel to book my travel arrangements for an upcoming business trip. I was going to book everything myself, but decided to used Tangerine since they were recommended by a co-​worker and our company uses them on a regular basis. Regretfully, I wish now I booked my trip myself.
Since the time my trip was booked, my credit card was used for many fraudulent charges. I only use this specific credit card for travel and know how and when it is used. So I was shocked and surprised when I was contacted by Bank of America and told that my credit card had some recent suspicious activity regarding some on-​line purchases.
After reviewing the activity with BOA I informed them that the last time the card ws used was to book my business trip with Tangerine Travel and all these other charges were false.
Ultimately I had to cancel my credit card, protest the fruadulent changes, file forms, and took a hit on my credit report.
Word for the wise, I got lucky. Even though the company you work for may do business with someone does not guarentee that business is looking out for your best interest. Someone DISHONEST at Tangerine Travel used my credit card for some on-​line purchases and thought since the amounts were small that I would not notice it.
Do Not Do Business With TangerIne Travel.