The Bothell Florist

Bothell Florist is my favorite local florist. Under very sobering circumstances, I made a very big order with Laurel, Manager, with a very short time frame to deliver the flowers to our location. As I am very particular with my flowers, I also had specific requests on how I wanted them. Laurel patiently, professionally, and skillfully customized my order to my exact request. I received very many compliments on the flowers. Thank you Laurel for providing beautiful service to this community!

I’m new the area so i went on Unilocal to help! Browsed through several shops to send my sis flowers on her birthday. It’s hard to choose from pics sometimes. So i ordered on-​line with ease and i hoped for the best. WOW!!! I was totally surprised when i saw them! The arrangement was gorgeous!!! The colors were perfect!!! I will definitely use them for all my flower needs! My brother-​in-​law (who has lived here in Bothell for a year and half) asked me who i used and i told him. He put them in his phone!!! Fantastic job!!! Thank y’all!!! V

Ordered flowers for a special event online from Avas Flowers. They called the day they were supposed to be delivered and said they couldn’t until the day after the event. Obviously that wouldn’t work so I tried to find another florist close by the event. I called and talked to Katie and she said she could have flowers delivered the same day. The flowers came before they were promised and looked amazing! Probably the best customer service I have ever had in a situation like this. I can’t recommend Bothell Florist, Katie and the delivery girl more!
I will absolutely use them again

We spent $ 80. for a flower arrangement and a corsage for a special event. I waited patiently to order while they dealt with orders they were getting out. While it was not a friendly situation, I persevered. We discussed options and what seemed best was a bowl that could accommodate foam to keep the flowers in place and a nice wristband for the corsage. The flowers looked lovely when we picked them up, but when we lifted the bowl carefully from the car, the flowers fell willy nilly. It took a long time, about an hour, to put the bouquet back together but not as nice as the original arrangement. The corsage was also very nice, but the band was so big, it was useless. When I called to discuss the problems, the person was very defensive and unapologetic about not using foam. I would not use this florist again.

I cannot say enough good things about Bothell Florist — they truly deserve ten stars in my book! They helped me create a beautiful setting for my parent’s 60^th wedding anniversary dinner at Daniel’s in Bellevue by decorating the private room with balloons and gorgeous flower arrangements for the table and credenza. The cost for the flowers and balloons was very reasonable and Bothell Florist went out of their way to make my parent’s anniversary special. I can’t thank them enough and will use them for all of my future flower/​decorating events!

Planning a wedding from Indiana for site location in Seattle was seamless when working with The Bothell Florists!!! I had a few photo ideas I found online and this vendor completely nailed it! I could not have imagined a more beautiful bouquet, table arrangements, or alter flowers. Two of my friends used Bothell Florists for their weddings and I would recommend them again and again.

We came in on Valentine’s day, actually not looking for Valentine’s day flowers, just wanting to look at any information or price list they had on wedding flowers. We walked in someone said, «Hi what can we help you with.» We started saying «we have a wedding coming up and just wanted to know if». .. before we could finish this pregnant chick says, we’re really busy, it’s Valentine’s day so can you come back at a later day. I was like, are you kidding me? I don’t know if she was just being hormonal or whatever but I think someone realized what she said was really rude and a different employee said, «yeah we have books you can look through. Take a look and just let me know if you have any questions.» As my fiancé and I were looking through the books more people walked in looking for flowers for their wives and mothers for Valentine’s day and the pregnant chick was rude yet again to them saying, we’re done with deliveries so you just have to pick stuff off the floor.
I understand Valentine’s day is super busy for florist, however you can be nice about. a lot nicer. Her attitude was so rude and mean. plus all of them were just gossiping about their lives, while we’re sitting there looking through the wedding albums and I heard some things I didn’t want to hear.
After this experience and having that chick be so mean and a bad attitude and reading reviews about wedding orders, I will NOT being choosing them for my wedding. And it’s a real shame because I live like 3 blocks away.

Placed an arrangement for a Family who just lost their Dad and Husband. Very detailed person on the end of the phone. Thanks for your attention to details. I asked them to just create an arrangement that was uplifting for a Memorial to my friend.
Keep up the good work !

We ordered a prom corsage & boutineer from Bothell florist. They were helpful in working out what we wanted, and when we picked them up, they were perfect! Really happy with this experience, and all others that we’ve had with Bothell Florist.

Very disappointing experience.. I got my wife some flowers for $ 75. I didn’t pay attention to it when I picked it up. The guy just hanged me the flower and said have a great day. I took off. When I got home, I noticed the flowers were actually in wilting process. I called them back right away and told them the situation. The lady insisted the flowers were fresh in the morning and asked me to come back for a return right now. I said I can’t come back right now since it is a 2 hours commute for a round trip. She said she can’t guarantee anything but come back tomorrow. I showed her the flowers this morning and she said the flowers weren’t like that when it left the store. I said well you tell me. She said there wasn’t enough water in the vase and she said the driver asked me whether it was OK and I said yes. I told her the driver didn’t ask me whether it was ok and all he said was have a great day. I told her I also sent her all the photos of the flowers when I got home yesterday and it was within an hour time frame. The time stamp of my email can prove everything. She said the flowers will wilt without enough water in the vase even for 10 min. How do you expect me to pour in more water in the car? Everything was original when I hanged her the flowers. This is not my first time buying my wife flowers and I am not a flower expert but I do not have this kind of problem with other florists. It was a embarassing moment when I gave the flowers to my wife and she asked what happened to them?
This store ruined my Valentine’s Day. I will try to attach some photos here for your reference.
Instead of making things right and accepting responsibility, she said «I am not going to argue with you and you will get a full refund. Promise me never come back again!» I said «don’t worry. I won’t!» I just sent an email to the company I work for and make sure we don’t order from this florist for any events.

Bothell Florist is a great place to pick up last minute flowers on the North end.
The customer service is superb. And even when I’m really picky about the bouquet they always seem to put an extra touch to make it all lively and beautiful.
I would recommend this florist to everyone.

Ordered a plant (from the plant section of the website) and got flowers. When I called to ask about the mix-​up, the employee said it was FTD’s fault.
She also said the same thing had happened before. She offered to «swap out» an Orchid plant for the Orchid flower arrangement, but it had already been delivered and would have ruined the moment for my wife.
The employee was rude, dismissive, and defensive. I would have been fine with a partial refund.
The arrangement is beautiful, but the customer service was abysmal.

I think this business needs a positive review as I’ve been ordering my Mom’s flowers from the Bothell Florist for several years. Since I moved to CA, I send flowers to my Mom and we’re both big on flowers & quality.
Recently, I sent a b-​day arrangement and my Dad sent me pictures; the arrangement was beautiful and the roses were so lush. I was very pleased to know what I’m having delivered is beautiful and makes Mom happy.
I was also pleasantly surprised that the gentleman who delivered the flowers, called me to let me know that no one answered the door & to let them know the flowers were outside by the front door. What was funny, I assumed they went out for lunch. When I called around 9:30 pm to check in; they said they have been home already so Mom’s flowers were outside.
In the end, thank you Bothell Florist as I will continue to use you for floral deliveries in the NW.

I ordered a bouquet for my daughter (from her boyfriend that was out of country). I ordered online and they were delivered the next day. Problem came in when I saw that they were missing a major element, the regular size roses. So, I proceeded to call the florist and ask about why there was no regular size roses (only spray roses which were also part of the bouquet I chose). Well, I agree that the customer service was sorely lacking as I spoke with the manager of the shop. She made excuses for running out of the roses, etc. but offered to send out another bouquet the next day. So great, another bouquet was delivered however it was a totally different type, not one I would have ever chosen. Then they had the audacity to ask for the original bouquet back! What is that about? We did not even get the same bouquet I ordered as a replacement! Sorry, I like giving local businesses the biz, but they lost me as a customer.

I asked them to make a bouque of flower (florist choice) for my Aunt. It was stunning. I am ordering another for her surgery a week later.

We used Bothell florist for the corsages/​bouts for my wedding and I was stunned at how much they didn’t appear to want our business. We had a huge wedding party and were going to hand them $ 400 for all of these! They quoted me one of the better prices and they were close to the wedding site, so I agreed, even though the lady on the phone was less than friendly. Everything question I asked was turned around into her correcting me or criticizing something I said. After a bunch of snipping, I placed our order, 3 weeks in advance. «We should have been notified MONTHS ago», she insisted. For a bunch of basic white rose corsages? Sorry!
My dad took care of picking up our order and he didn’t seem to have any major complaints, altho everything that went wrong during the wedding weekend was kept from me, so I’m not entirely sure. The corsages and bouts were basic, not bad but certainly not amazing. I would pay a little more for something more creative and I would definitely look for better service before placing the order.

As for the actual arrangements that come out of this place, they seemed nice enough. The customer service on the other hand was not nearly as pretty.
I wasn’t treated poorly, but I felt the staff was indifferent to their customers. I needed help in a unique situation. My aunt, who lives in PA was going to be calling in an order. I explained to them my situation and they handed me a card saying, have her call in. I was like oh ok, let’s check out some other places. They just didn’t seem to really want my business.
Another customer was waiting for help and they seemed to ignore her. She asked a question, and no one answered her and she kind of stood there like a deer in headlights thinking, are they ignoring me? How did they not hear me ask a question?
Anyway, open to perhaps use them in the future, but was not impressed.