The Weed Patch

The worst customer service or lack of I have ever seen. There name for fraud they may want it attached to their now on line store or not…

The poor reviews regarding this business have been confirm with my experience with them. Poor customer service, they do not know how to run a online business & no follow up.
I left several messages with 3 phone numbers to reach me, 5 emails no response over 4 days, I just wanted to know the status of my order, typical buyer question. I finally wrote I was going to contact Better Business Bureau, got a unprofessional response in less than 5 minutes!
They have poor rating with the Bureau already.

My Mom and I have been coming here for years, but when we stopped by on Friday the 13^th (maybe that was our mistake) we had horrible customer service. The woman took forever to help the customers before us and we think she may have been drunk or under the influence of something. She slurred her words and just wasn’t acting quite right. When it was finally our turn the phone rang. She was in mid sentence answering my question and then she picked up the phone. The conversation continued for the next 5 minutes even though my mother and myself both had items in our hand trying to purchase them. We finally gave up and walked out. Why people answer the phone when there is a customer directly in front of them… it’s just beyond me.
We won’t be back. I wrote a complaint to the owner/manager…and surprise… surprise I still haven’t heard a word back from anyone.
They have cute merchandise… but I wouldn’t return due to their lack of customer service.

I ordered something from them online. My account was charged and I got an email that said my order had been processed. Then nothing. For 10 days. I finally opened a support ticket asking where my merchandise was, if it shipped, what’s going on? I got an email back saying she would check into it and get back with me the next day. No email the next day. No email the NEXT day. Then I get and email the NEXT day saying my order had shipped.
I did get my stuff. I love it, which is why they get the 3 stars. They have INCREDIBLY poor communication ethic. I should have gotten more personalized communication seeing as how I spent so much (their stuff isn’t cheap) AND had been inconvenienced to the point I was beginning to think they had ripped me off. I’m not unreasonable. Mistakes happen. Communicate with me and it’s all good. I can be very patient. The customer service was just shoddy. And no one ever seems to man the online customer service chat either. Lame.
I MAY use them again, but I’ll check my other options first.

I am not happy to leave this review but it must be done. My mom and I have been frequenting The Weed Patch out at Bothell’s Country Village for years. It’s always a fun stop when holiday shopping. Today something happened though that is really surprising.
My mom was checking out and the salesclerk exclaimed that she thought one of the items my mom was buying was miss-​marked and should be more. She looked it up and the price the clerk named was nearly $ 20 more than that marked. If it would have been marked that price originally my mom probably still would have bought it because it’s one of several she has been collecting in this line, but the clerk marking up the price and not honoring the sticker was just ridiculous. Even Target and Wal-​mart will honor sticker prices. This is especially annoying when the clerk had just bragged that the store was so busy yesterday that they made over $ 4,000.
Out of principle we won’t be back.

The Mrs. stops here whenever she’s in the «country» hood AKA Country Village, to pick up one thing… Gladcorn!
*nom nom, chop, chop, snarf!* OMG! This stuff is the BOMB!
While I know you can find Gladcorn online and other fine shopping establishments, I enjoyed my visit to this little shop. They stock country, primitive, folk art, and general home décor and gifts. Cute stationary and funny/​cute greeting cards were abundant The smells from the candles and potpourri in this place are wonderful, well in moderation, check’em out!
Oh, and for the inquisitive, sorry gang, no doobies sold here…