Boulder City Hospital

Had a completely different experience this time! Very impressed with everyone who helped me today. From the physician, student physician, nurse, ultrasound tech, xray tech and registrar. Everyone was very friendly and made me feel much better. Thanks Boulder City Hospital!

I had an emergency and went to Boulder City Hospital because I din’t want to wait in a long line. I was taken care of immediately. Everybody was wonderful and very professional. I remember only the first name of the doctor William but he was a please to talk to and was very caring. I think if I had to say it with one sentence — those people truly care! This place is only few minutes from Henderson so I will be using them if I ever need anything.

Nurse Anna made me feel very comfortable and at ease, I have a fear of hospitals and she stayed by my side and gave me comfort. Will be coming back

I visited a year and a half ago. Yes, a year and a half ago and I’m writing this now.
I knocked myself out in a sports accident and ended up waking up and fumbling towards the nearest person who could drive me to the ER. We got there, I got put in a chair, and wheeled to a bed. Good.
Nurses were examining my forehead and top of my head where some bruises were. They failed to check the back of my head. Turns out I had a big gash that had oozed out blood slowly which I found out by simply grabbing the back of my head in pain. I had to tell them that the back of my head hurt before they even looked at it.
A few minutes later they were in another room about 40 feet away with the door open. I heard one nurse say, «What should we do? Should we give him stitches?» which didn’t bother me but kind of threw me off when I heard it. I figured she was a newbie. I could tell they were talking to the doctor. I could hear them talking about staples and then a nurse came over talking and preparing me to get two staples.
Later on the only doctor there (some out of shape old white guy about 5’8″ 160lbs in his late 50s) came to my bed with the medical stapler in hand and didn’t even formally greet himself (which I didn’t care at the time cause I was just trying not to fall asleep). So he immediately sat himself down and asked me what my name was. I responded thinking it was a test to see if I remembered who I was, because this same guy was just talking about me 5 minutes ago in another room. Then he asked me where I lived. I said the city, and he repeated the question again, so I told him my exact address, still thinking this was one of those tests. He then asked, «What are doing all the way out here?» I explained my situation. He then asked, «Why weren’t you wearing a helmet? Hmm?» I didn’t respond right away because the question threw me off, and my body was on the verge of falling asleep. He then asked, «Are you too cool for a helmet?» In that sort of tone like, «Was it you that chewed up the furniture and pooped on the carpet? Hmm?»
He completely dismissed the injury at that point. He wanted to make it personal. Probably because he doesn’t get the chance to tell off younger males in the slow city of Boulder on a regular basis. I knew he would help me, but it was a matter of when. So I said to him in frustration, «Can you please just help me?»
He sat there for a second taking it in. He then bent my head forward and put one staple in. Then the 2^nd (and last) staple. I could see his body move a lot just to get the second one in. And I could feel the second one go in crooked (not parallel with the 1^st). I thought maybe the wound was shaped like that. But I thought that he was probably just being too quick to put them in. SO I DIDN’T REALIZE THAT HE PURPOSELY MESSED UP ON THE STAPLES until I got home and checked with two mirrors. Pic related.
And so after he got done with the staples he said, «Maybe you should wear a helmet next time.» In that same tone while not looking at me when he said it. I could sense the tension. He hated me because I’m simply a young male. He walked back to his desk. Mind you the desk was literally 30ft in front of the foot of the bed I was at. A few minutes later he calls over some nurses to randomly talk to them about what to do if a patient gets violent. I’m just laying there listening to this, figuratively shaking my head. Later on I got my head further examined and then I went home.
I have attached a picture with the fully healed scar a year and a half later, today. As you can see, the 2^nd staple left a crooked mark from the skin being pulled together on the lower right. The wound itself was a straight line.
If you live in Boulder City I would advise you to not go to this hospital, in all sincerity.

This hospital discharged my 75 year old mother who was just starting to recover from a stroke, with promises that a nurse would be checking on her starting the next day. We called the nursing agency to find out they were not coming until at least three weeks out. The social worker, Sandra Flores, had misunderstood or misrepresented that my mother would have care the day after she returned home. The hospital knew that my mother lives alone, and would require care if she was being discharged. I asked multiple times if they were sure they had care for her and I was assured that the nurse would be over the next day. I called multiple times over the weekend trying to get some answers and help, but no one was able to help me out. It has been 4 days since she was released and NO ONE from the hospital has returned my calls to explain or apologize for the stress they caused me and my elderly mother. With no thanks to them we were able to make emergency appointments and get the nurse set up. It is scary to think what would have happened to my mother if I was not able to rush out there to sort things out for her. She would have been left ALONE in her home for weeks without ANY medical attention. I don’t wish this HORRIBLE experience on anyone and their loved ones. Thank God my mother is now ok, and settled back at her home trying to recover from her stroke, no thanks to Sandra.

Go anywhere else but here. The staff working the emergency room was so rude and cold I couldn’t believe it. We wanted to go elsewhere after we got in the back but they said they would charge us so we had to stay, (my co-​pay is $ 350). The nurse and doctor on duty treated me like a drug addict with their sarcastic questions and insinuations. Only after they did my blood work, did they start to be concerned. They didnt even help me, What a waste of $ 350, as they said they only deal with life threatening situations. I definitely wouldn’t go there again in any situation, life threatening or not.

It’s no more than a clinic. Save yourself the frustration and disappointment and go to a real hospital.