24 Hour Fitness

I’ve been meaning to write a review since last summer I believe. I wanted to complain about the manager that came to see me due to closing out my membership there. WHAT A TOOL!!! Tried to belittle me because I was closing my membership. I am in good shape and take great care of myself but he continued to make me feel horrible. Little did he know I was taking off to closer gym but I personally thought it was none of his business. Also I had called months before to take my son off my account and they continued to charge my credit card monthly. Bottom line, the guy who deals with the memberships is unprofessional and quite frankly a jerk. Did need a lecture dude, I’m a grown woman.

Poor
They cheat you if you try to trust their word…
I was recently signed up for 16 classes and I got only 8 as there was additional cost to it which was not informed earlier to make a sale.

The upside and main reason to get a membership here is the price. It’s a lot less expensive than other clubs in town. That said, you get what you pay for.
Pros:
— Lots of cardio equipment
— Usually don’t have to wait too long to use equipment.
— Open 24 hours (usually)
— Convenient location
Cons:
— They recently upgraded this club to «Sport» level, which is non-​sense. They didn’t change much in the club itself, but now they can charge more.
— It’s kind of gross in terms of cleanliness (locker rooms, showers, Sauna etc.)
— It used to be good having all the TV screens to view while on Cardio, but now almost half of them are showing only the 24 hr fitness channel (ads, factoids, music videos etc) which is a bummer.
— Staff aren’t the most gracious or friendly folks.
— At times, a good number of the machines are broken. They’ve gotten a bit better with this recently.
Again, you get what you pay for. Given what I pay for this, it’s worth it to me. But if they were to raise they’re rates, I’d be out of there pretty quickly.

gym is average but they charge 25 for one day pass. the most I ever paid for a one day pass. Bought one last night and guy said I can use for 24 hours but when I got here, I was told calendar day. So, it was too late to hit Anytime Fitness, (a much better gym in Boulder) so 50 for 2 days at average gym. Moral of story, when in town use Anytime Fitness for 10 a day

You get what you pay for. Swamped with people a lot of the times, especially at the squat racks. Don’t like how it felt like a car dealership trying to become a member.
But it gets three stars because when I was a member a few years ago I only paid 30 bucks a month. So that was nice.

How truly sad. Activated a 3-​day trial membership on their website, but was told it was only valid for one day when I got there. I asked to be shown how to use the machine, was told that it’s not possible. All Jon wanted to do was sell us a membership. I’m a very blunt guy and told Jon straight, that trying to sell me a membership without showing me how to use the machines and listing to my goals was not going to fly. He told me that I could book an appt with a personal trainer to show me how to use the machines once I had purchased a membership. Cart before the horse. We used the machines for about 45 min on our own. On the way out he once again tried to sell us a membership and that’s when I explained that there’s no way we would ever get a membership here, and that I’ll be leaving them a review on Unilocal to reflect this, and that the current reviews reflect the same problems I’ve experienced. I think most people are just passive aggressive and won’t tell these jerks to their faces, but I will and did. All they care about is making a sale. Don’t go near this place. They do not care about you, just your credit card.

Just avoid this place at all costs. The bald «manager» shows no respect and is content with taking your money and never returning your calls. Whenever they need money, they will harass you until they get it. Once you need the slightest bit of help, management is nowhere to be found. Very disrespectful staff. Disgusting facilities. Sheisty business practices. DO NOT SET UP AUTO-​PAY!!! They will charge you for items and services that you have never bought and never refund you for it. All in all, avoid this place at all costs.

This gym is very dirty and poorly managed. The equipment is often broken and the bathrooms are a disaster. They oversell memberships and the gym is so over crowded that you cannot get a proper workout without waiting for equipment.
They also don’t uphold their pricing. Be careful about signing up for a promotional offer because they will change the pricing arbitrarily. I signed up for a promotion that would not increase fees for life and then one year later they increased fees. I called to discuss this increase and they said that they can increase fees at anytime they feel according to the contract provision 3c.
The only good part about this gym was they had a Yoga instructor that was great but she left so there is no reason to go there anymore.
It is a very inexpensive gym but you get what you pay for.

I have been a member of 24 Hour gyms for about 20 years (my renewal dues are $ 50 per year). Unfortunately this is the only one close to me now and I’ve been going to it for 4 years. As far as equipment it has everything I need, my only real complaint is the air circulation and smell. It seriously reeks during the summer when people are sweating or biking in and arriving sweaty. The A/​C system must not work very well because it is the most humid and foul smelling 24 Hour I have been to (and I’ve been to several in very hot humid places like Houston). If they could do something about the air circulation I would gladly raise my rating.

Good selection of equipment and nice amenities like the pool, sauna and hot tub… BUT… the pool isn’t very clean and the air conditioning has been near broken on several occasions of me being there… not a great experience.

The last straw. I’ve been a member for 6 yrs and could always count on poor management. But now this: There are 13 TV’s for the cardio area, that’s good. However, at least one is always broken, so that leaves 12, Now the insane kicker, 5 of the 12 are locked onto the 24 Hour Fitness Channel and can’t be changed. That is 42% of the total usable TV’s. If this doesn’t get fixed in the next week, I’ll find another gym.
I could also go on forever about the poor maintenance of equipment, but I’ll save that for another day.

How frustrating. Unfortunately I have nothing positive to say about my interactions with this facility. Unethical billing is a poor way to run a business.

I love this place, I’d give it a 5 star rating if it wasn’t for only having two squat racks. The nicer and newer 24 hour in broomfield seems more cramped and doesn’t even have a deadlift bar! The Boulder one is my main choice.

If I could give this place less than a one I would. went in on a free pass with a friend. when I told the guy behind the counter that I wasn’t really looking to sign up for a membership right now he said he wouldn’t let me stay and that I had to pay $ 20 for the day. when I told him «oh okay then, I will think about a membership.» he wouldn’t let me in. great way to run your business. due to that I will now like to tell everybody not to go to this place. there are better gyms in the area where you will feel more welcome. Ps. this was 230 on a Thursday afternoon it was not like I was inconveniencing anybody the gym was wide-​open thanks 24 hour fitness for your horrible customer service and business policy read the fine print folks!

Pros: Great prices, not too crowded… good variety of machines.
Con: Need more squat racks
Big Con: The audio on the cardio machines rarely work. Maybe 20% at best for elliptical. When you ask staff, they appear dumbfounded.

The pushiness of the sales associates here is disgusting. I came in to purchase a standard gym membership and had to endure a full 20 minutes of pressure by a sales associate to purchase personal training sessions. After politely declining the sessions SEVERAL times, the associate continued to question my decision and pressure me into buying the sessions by insisting that their was no way I was going to lose weight or get fit without the sessions. I understand that it is their job to make a sale, but the first rule of customer service is listening to a customer’s needs, not telling the customer what they need. They made it obvious that they only wanted my money, and their attempt to make a sale backfired, as I decided to cancel my membership immediately. It’s pretty bad when the behavior of the associates cause you to cancel your gym membership before you’ve even used it.

I’ve been to a lot of 24 hour fitness. This is the second worst I’ve been too. It’s filthy. The machines are run down and some are literally taped together. This place is in dire need of a complete remodel. At $ 35-​$ 40 a month it’s still overpriced.

There is nothing good I can say about this club anymore, except it’s proximity to my home.
It became very run down very quickly. Likely, this is because it’s heavily used and not nearly maintained well enough. It’s a shame because when I first joined, a couple weeks after they opened, I had high hopes. However, it’s really more of a big meat market than a nice workout facility.
You can read other more detailed reviews here that tell the full story of lack of cleanliness, unrepaired equipment, continuous TV issues, nonworking audio jacks on most all the cardio equipment, lack of respect for putting weights away by clients, rude and disgusting clients (hey skinny chicky with the low cut workout wear, I don’t want to see your crack when you bend over), rude/​disinterested employees, pushy sales people, not enough parking, poorly maintained parking lot, etc., etc.
It appears many others have the same opinion as I do. So glad I didn’t renew here.

I was in the other day (July 2013) the place is FILTHY. The bathroom was moldy all over the place. I felt so uncomfortable. There was rust all throughout metal parts in the pool and swim area. Hot tub –BROKEN. Pool – Broken. It was so gross. I was really surprise. The 24 hour fitness where I live is night and day to this one. I was left wondering. how do they get away with this in Boulder of all places – where there are many gym choices, and people with validly high standards? Must be bad management. Anyone can see that putting a little bit of effort into facilities yields a big return on investment in terms of happy customers… oh, except for 24 hour fitness boulder. yuk

Poor customer service, bad/​broken machines, long waits, SO busy, not enough room for stretching/​weight lifting. Very over-​crowded, and they do NOT care about their customers at all — just want your money. Worst gym in Boulder, Don’t become a member!