Jack & Jill Children’s Salon

I agree with the other reviewers, horrible haircuts. Our one year old is easy and didn’t cry much, but our «stylist» took no care in giving a good haircut. The haircut is completely uneven with some bald spots. Whole thing took 10 minutes.
Cleanliness was poor. There were hair trimmings from another customer in our vehicle, even though there was no customers in the shop 10 minutes prior to our appointment.
They wanted our baby to watch television during his cut?
One star for the cute cars. Our «stylist» was also nice.

We’ve gone to this location lots of times over the past few years, always have had a good experience. The stylists are so patient with squirmy kids and manage to get an even haircut!
My daughters hair is somewhat unruly and they have given me great advice on how to handle it (without pushing product) and recently gave her a super cute cut that has really helped reduce tangles without sacrificing any of the adorable curls. We had to wait once past our appt time but my kiddos were entertained with the toys and movies so it wasn’t a big deal. We will continue to keep coming here!

We’ve been to this location 3 times so far:
First visit in March ’15: There was a very friendly receptionist who my 20-​month old really loved. I think it put him at ease to play and flirt with her while he waited. I was surprised the actual haircut went so well since I had expected tears. But he didn’t cry at all and got a nice cut.
Second visit in June ’15: Sadly, the awesome receptionist we met the first time is no longer there. We had the same hairdresser but my son started melting down as the cut began. It wasn’t the stylist’s fault, he just seemed to get spooked. Maybe because the salon was busier this day. Anyway, I give her 5-​stars because she managed to finish the cut with him squirming and crying and moving all around.
Third visit in Sept ’15: We had a different stylist this time. I informed her about my son’s previous meltdown and she really went out of her way to communicate with him and make the experience fun. She spent time showing him the clippers and letting him get used to them before she used them on his head. And — hooray! — he didn’t cry at all this time! And he also got a great cut.

This location has gone downhill. I used to love this place. I had to call 3 times to schedule our appointments. The stylist did not do a good job. I’m her defense, she m mentioned that she was new. But for the price I paid I am not happy. The girls bathroom was out of toilet paper and they said they guess they just ran out. Oh well! No tp at a place for young kids? Bad news. Lastly, they were out of ballots you can fill out to win a free haircut. I asked if they could print more and that was not possible. I’m really not sure what they’re up to but wow.

Had an appointment today scheduled with my younger sister and showed up 4 minutes after the appointment time. Front desk person said it would be a few minutes. 25 minutes later and I’m still waiting. Front desk lady argued with me about what time I showed up until I offered to show her my call log, which accurately documented my 4 minute tardiness. Unprofessional, at its best… hopefully the cut turns out well because customer service leaves much to be desired.
On the plus side my sister is pumped to sit in the pink car looking chair!

This place has gone downhill, we’ve been customers for 3.5 years. The past two times we’ve waited 25+ min past our appointment time. I’m not too particular about haircuts for my boys, but my 2 year olds haircut is TERRIBLE, I’m planning to go somewhere else to get it fixed and won’t go back.

Absolutely terrible customer service and quality of cuts. Gave the place a third try only to be greeted 10 minutes after walking in the door and being told that there was no time to do a wash and condition (and at that time they had only addressed one of my two children who both had appointments!). I was told it was my fault because I had arrived late (4 minutes). Two hairdressers were in the middle of giving haircuts, and one on the phone for awhile… and then she was off to give a customer a braid (all while we were sitting there, waiting). The time before, a hairdresser cut my daughter’s hair very short. Daughter had a fit, which I felt horrible about. And… was told by the hairdresser that it was my fault. A time before, a very short haircut (MUCH shorter than we had asked for). The woman who cut the hair at that time apologized profusely. Wish we had never given the place another chance though!

I’d give this place no stars if possible. Last week we made an appt for my son. We showed up a bit early and waited 45 minutes at which point they old us we couldn’t get our haircut because the employee had to leave to go get their sick child. While I understand the situation, they didn’t even so much as offer us an apology. What they should have done was offer a discount for coming back later. We’ll never walk through those doors again!

We had to wait several days to get an appointment. Driving from Longmont we hit traffic and an accident so our 25 minute drive turned into 45 minutes. I called ahead to say I’d be a bit late and when i finally mad it (12 minutes late) there was nobody in the salon but 3 stylists standing around and I was told that I would have to reschedule because I was more than 10 minutes late.

My girls both insist on coming here even at 9 years old, so I guess they must be doing something right. And I’ve always found the stylists to be friendly and very patient with my very ticklish daughter.
The quality of the haircut itself varies a lot — we’ve had one fabulous short cut, several OK cuts, and a couple that were just crooked and bad.
What mystifies me is that although they have several chairs, there is often only one stylist working on weekends. Sometimes the stylist is even answering the phone and running the register as well (one time my child got abandoned in mid-​cut for several minutes). And sometimes they are clearly rushing.
If they hired more staff I’d add another star, though I still think they’re too expensive.

This was our 3^rd time in and each experience has been nothing short of wonderful. My little guy has gotten worse with each appt. but Shawn and now Jen have done fabulous jobs. Today, Jen actually let my little sensory human run around the salon while she trimmed his hair for his bday next week. And his hair looks great! No one blinked an eye when he destroyed the rubber band rack and Molly the manager was so sweet and kind. Thanks to both ladies for sweetly dealing with a kiddo who is super sensitive and a mom who definitely called the appt time wrong for her ever changing small human. You ladies are great! And healing energy to Shawn wherever you are!

Made reservation the previous week to Jack and Jill In boulder at 10 am. At 952 am when we were on the way the receptionist, Molly, left a message and said the one stylist was going over the previous appointment time and asked if we could come back at 5 pm. That’s 7 hrs later. We walked into place and said we didn’t get message till we were outside. She said that she could probably get us in. That’s nice of her SINCE WE HAD a reservation. She yelled across room at the stylist how much time was left. The stylist yelled back that she would just cut it short and trim the bangs. So that made us and the other mother there uncomfortable. Did not seem very friendly in there and definitely not professional. After seeing the stylist interact with the little girl we said just cancel our appointment. Not what we wanted for our daughter’s first haircut. We ran into the mother next door at Grandrabbit’s toyshop and she said it was a little uncomfortable in there also and not as friendly as on her previous visits.
Ended up going to Pigtails and Crewcuts at the Orchards in Westminster and it was what we hoped for in a kiddie salon.

Awful service! We went in as a ‘walk-​in’ hoping to get a quick trim for my daughter, but were told that we’d have to make an appt. for two hrs later. I had expected that this might happen, so I was okay with that (in spite of the salon being completely empty when I went in, and 3 employees were standing around). Went in at our 2:00 appt… there was one girl cutting hair. Waited about 10 min. before I was even acknowledged and was told that ‘they’d be right with us’. Needless to say, the stylist finished with the current client. I noticed that the 3 other kids in the salon had not yet had their appts, SO, that meant I’d probably be waiting another hour! We drove to Boulder from Fort Collins to make my daughter’s haircut special, as she’s never had it cut before. I had my 4 yr old son and my husband waiting in the car while all of this was happening. I got up and walked out with my daughter… no one said anything and we didn’t even receive a courtesy call as I would have expected having given them our info and making an appt. I will NEVER go to this place again and would highly discourage anyone else from going as well!!!

For a special outing with Mom, this place does the trick. My daughter loves the chairs, which look like giant toys. Its also fun that she can watch a show while getting her hair cut; for me that means she sits still so the lady can do her job! There is a bit much ‘brick-​a-​brack’ that makes the kids go bonkers with ‘want’ after the haircut. However, I find that if I set an expectation before we get there of my daughter getting to choose one thing, she respects that.

I took my ten-​year old daughter to Jack and Jill today for a braided style. Haley did a beautiful job. Everyone was friendly and the service was wonderful.

I have taken my son in to Jack and Jill Salon twice now. He is a very squirmy 2 year old. He had been traumatized by our previous haircut place in CA where the stylist did not speak great English or have very good kid skills.
The fist time at Jack and Jill my son had to sit in my lap for his trim. The stylist took her time and showed my son the clippers and got him laughing at the buzz they made. On our second visit he decided he wanted to sit in the firetruck for his haircut. The stylist again took her time with him showing him the clippers, trimmers, and water bottle when she had to spray his hair. He still does not sit entirely still and giggles when the clippers are being used so you cannot expect a 100% perfect haircut. However, he looks great with his new cut.
I will gladly take him back.

This was the first time I tried a «kid» salon, but my 18 month old desperately needed a hair cut. I was sorely disappointed and probably won’t be back for their salon services.
I know toddlers are squirmy, but my daughter’s bangs ended up incredibly short and very uneven; they look hacked. I’ve done a much better job myself at home. The stylist also didn’t seem to know what to do with the rest of her hair; I had to ask for the sides to be trimmed, which was the part I was really hoping to get her help with in the first place.
This was my baby’s first professional cut, and so they did offer me a cute certificate with a picture and a lock of her hair. But it cost an additional $ 2! For that, I got a piece of paper and picture that was so-​so. When I asked if they could email me the picture they said no.
I will say that they only charged me for a bang trim, which was great, because that was not $ 17 worth of services by any means. In the future, I’ll just stick with Great Clips around the corner, who always do a great job with my older child. Definitely not worth it just so my kiddo could sit in a cutsie chair and watch a movie she cared nothing about.

Busy salon! Always call ahead for a reservation. They are great at cutting hair on a moving object. They let your child pick any open car to sit in or mommy’s lap if they are being particularly fussy. Quick and affordable. Can’t wait to take my daughter to experience the ‘spa’ side of their store as well.

We visited Jack and Jill soon after they opened in February and were really happy to have a kids’ salon back in Boulder. The space looks very much like the former salon — Lollilocks — with vehicle seats for the kids to sit in and TVs here and there. There’s a room for birthday parties, a couple of manicure stations, as well as hair products and accessories for sale. I would really like to give them a 3.5 as our haircuts were only average but I have discovered that it’s pretty hard to get a good haircut for kids. My younger child’s hair actually looked pretty good but my older son has tons and tons of hair and the stylist didn’t thin the top as others have done in the past. I guess I should have been more specific but I just assumed she would do that because everyone else has in the past. Just a couple weeks after his cut it looks like he’s growing a mushroom on his head. Since he has such thick, adult-​like hair I’ve decided to bring him to an adult salon next time. I like the treasure chest concept here and everyone was super nice.