Don’t take your computer here! Took my 17 month old working computer in for Windows 10 upgrade. After two weeks and unsuccessful upgrade, it was recommended I buy new computer. They said they would transfer data to new one. They were unsuccessful saying I had a hard drive problem. I was annoyed to hear I lost all pics, etc. Wrote to manager, no response. Do not take computer here. I ended up taking into Data Doctors — very knowledgeable staff and they were able to transfer my data.
Debbie G.
Rating des Ortes: 1 Boulder, CO
I own a business in Boulder and have been using Office Max for years. Since Office Depot took over I have been greated with such poor customer service. I ordered some printing and if it gets done, at all, it’s wrong. Then; when I call to complain, Freda, one of the the managers is very rude. I had to go into the store three times to get a simple printing projest done that they have stored in their computer and have printed these same items before. Twice I had to call office Max to have them call over to Office Depot to get it done. I was shocked when I found out the the person that was so0 rude to me(Freda) was a manager. I’m calling the corporate office on Monday.
Heidi B.
Rating des Ortes: 5 La Verne, CA
I dropped in here to get some copies that I needed for a teacher conference. The attendant went WAY out of her way to make sure I got a PERFECTLY printed copy, and then also helped me find a coupon to make it more affordable. Then she got it all done immediately! Five star service! Thank you so much, Freda!
Brea C.
Rating des Ortes: 1 Boulder, CO
These people are a massive waste of time, they spent thirty minutes trying to make me one copy, don’t waste your time here these people are idiots
Erin K.
Rating des Ortes: 1 Lausanne, Switzerland
I work for an organization in Boulder and we have consistently used Office Depot for our printing. Lately all of our printing orders have been done wrong or late. They are always understaffed, the turnover rate is higher than a CU student on 4 – 20, and the quality is extremely poor. I haven’t been to Staples or other office stores in Boulder, but Office Depot is NOT the answer. Avoid them at all costs.
Ron B.
Rating des Ortes: 1 Boulder, CO
Awful. Have been there several times now because this is the closest office supply store to my house. But no longer. The last two times I had to wait ten minutes for help. The last time the guy tells me that he will be with me after helping a lady. She then gets to the register, two people in front of her, pays and leaves. He goes and walks to the back, never coming back. Wouldn’t be a problem if they had plenty of other employees, but they don’t. They appear to be chronically understaffed. Both times I ended up driving down 28th to Staples, getting help instantly. In the future I will go there for all our office needs as I save time anyway when going there in the first place.
Sara M.
Rating des Ortes: 3 Boulder, CO
This store is adequate for some but not all of my office supply needs. The staff is generally friendly and helpful but there is not always a cashier available since they do duty on the floor too. A quick errand to pick up something easy to find yourself can take just as long to wait to pay. It’s an old small store, with more furniture than electronics, very different than Staples. But I tend to use it more than Staples.
D R.
Rating des Ortes: 5 Scottsdale, AZ
Ever noticed how the holiday season brings out the best(or worst) in the staff. Parking was horrendous today in the mini mall where this store is located. But the personalized customer service from the moment I entered the store made it all worthwhile. I had three things on my list. The gentleman at the front of the store directed me to all three items within three minutes or less – genuinely smiling the entire time. The woman at checkout was quick and personable. There are office stores nearer my home, but I always go back to this one and today is only one of the many times I have been soundly pleased to have done so.
Kat C.
Rating des Ortes: 3 Santa Fe, NM
I came here for a printer, and office supplies for my home office for graduate school. Every time I’m here the staff(mostly male) seems totally bored and usually 2 or 3 of them try to help me at the same time. They are genuinely helpful and nice and not really that creepy, I just wish they wouldn’t hover so much. Again, I think boredom is rampant.