David’s Bridal

I went yesterday to try on dresses for the first time. My appointment was at 11 and my first consultant really rushed me through the process. Like I said this was my first time trying on dresses so I wasn’t quite sure what I wanted. I was pretty upset and we were getting ready to leave when the manager Jocqulyn took over. She was awesome! After trying on a few she figured out exactly what I was looking for and found me the perfect dress! I’m very grateful for her and how she handled the whole situation. I couldn’t believe I found my dress the first time I went to try them on & without her I wouldn’t have.

My best friend had an appointment today to try on wedding dresses for the first time (a big deal!!) we got Justin as our consultant, he was awful !! Brought us dresses not even close to what the bride was showing him pictures of. When I went and go a bridal book to help him out with more what we had in mind he got even worse… in some of the pictures of her he is in the background looking at his watch. He just treated her family and I like a huge inconvenience and rushed us through the appointment. He acted like the world was ending when we mentioned bridesmaid dresses on our way out my friends mother spoke to the manager who then took us back and allowed her to try on more dresses and dresses more her style. After that she ended up with a beautiful dress our first consultant never would have shown us. However I will never recommend David’s to anyone again

I went in to try on a bridesmaid dress for my friend’s wedding and also to try on potential bridesmaid dresses for my own bridesmaids. I made an appointment in advance, but there was a huge snow storm coming so they called me to move my appointment. I figured with the snow coming it would be very rushed but everyone was soooo patient. Kay was amazing and not only helped with pulling dresses and taking picture of me in them, but also had a lot of great advice for me regarding the colors, styles, fit, etc. It was a great experience. In addition to Kay, the manager and another girl Markita also were a huge help in finding coordinating colors for dresses and suits.

This was my first time shopping for wedding gowns and I was turned ALL the way off. I arrived with 2 of my bridesmaids and we were asked to wait a few minutes until Justin finished his previous appointment. Once he met with us he immediately treated us as if we were wasting his time. He was clearly frustrated when we didn’t understand the wedding gown lingo (who knew foundation meant undergarments, in my world it refers to makeup) and spoke to us like we were stupid. When I finally found a dress that I loved he announced loudly that they only had an 8 and 10 in stock and I wasn’t going to fit either, which was kind of embarrassing. He then told me if I wanted to try the dress on in my size I would have to order it. Well, why would I order something that I haven’t even seen on myself? He became pushy at the end of the fitting and tried to close the sale. When I declined he said that he would follow up with me in a week. Two weeks later and… SURPRISE, I still have not heard from him. I’m not complaining though, I would buy the dress from any other salon just to ensure he didn’t get the sale.

Decent selection. TERRIBLE customer service. Was there today for a bridesmaid dress and was not helped at all. We had an appointment scheduled for weeks– all the woman (Ivory?) did was open the dressing room door. No suggestions, no asking if we needed other sizes, no nothing. In fact, we probably would’ve waited all day for her because when we arrived, we were told our stylist «will be right with you» — 15 minutes later she never came. Then we asked what the deal was, she was called over the intercom, then she opened the dressing room and that was it. They were busy– it’s Sunday– but then hire sufficient staff.

Great location! I am part of a bridal party. Staff has been very helpful at every visit. Tiffany was the associate that has been assisting us. The manager Jocqlyn was extremely helpful as well. They were
patience with us. Gave us lots of feedback on our dresses and met our needs. Great place to go for special events.

Had a lovely time trying on bridesmaids dresses. Our family was there for an anniversary ceremony. The help we received was amazing. Tiffany is a spectacular bridal wear assistant and the manager Jocqlyn was also so helpful. If your going to choose David’s Bridal definitely go to this location.

I had purchased my bridesmaid dress at a David’s Bridal in Indiana with the rest of the bridal party and brought it to the David’s Bridal in Bowie to get it altered. Going into it, I knew that I would need significant alterations because not only am I short, but I had gone down at least one whole dress size since purchasing the dress 8 months earlier.
I am a Nordstrom’s card holder, so had gotten a quote there first, but since they charge double for clothing that’s not purchased at Nordstrom’s, and one would think that David’s Bridal staff had a better understanding of the dresses that they sold, I decided to get a second quote at David’s.
Hwa did my fitting, and she did very, very well. She had a great eye for detail and an excellent sense for how to make the dress fit me perfectly. It is a one-​strap, floor-​length dress with a layered skirt that is ruched on one side of the bodice. Very complicated! She had to shorten the skirt, but also significantly shorten the strap so that the entire dress no longer hung low down my back, take it in on both sides of the bodice, and do a running stitch along the top of the bodice.
After Hwa did such a great job in the fitting, I was confident in her ability and I walked away excited for the results. I was not disappointed. Thank you!
For the record, my appointment was on a Saturday and my pick-​up was on a Wednesday. Wednesday evening was significantly busier, but I still felt that the staff did a good job handling the flow — I was in and out very quickly. I would visit this store again.

I do not typically write reviews for Unilocal,but the excellent service I received yesterday at the David’s Bridal in Bowie compels me to share my experience.
To make a long story short, I am getting married in the fall, and 4 of my 7 bridesmaids had ordered the dress I chose several months ago. When the remaining 3 went to order theirs, the dress was out of stock, and would not be available until after my wedding.
Manager Jocelyn went above and beyond, and really saved the day. She was extremely well versed in DB’s policies, and offered us several solutions.
She stayed nearly an hour past her shift to wait for me (as I was coming from work in D.C.), and already had all of the long dresses that would be available in my color and would arrive in time for my wedding. We were able to quickly settle on a new dress choice because she had already taken care of accommodating everything I needed (timeline, color, length, and 7 different sizes). She then quickly and efficiently helped me get the 7 new dresses ordered and dealt with all of the nuances of having a group of bridesmaids that were not local to her store. And through all of this, she was so, so, so kind.
I have been to DB many times as a bridesmaid, and have generally received good service, but I have never experienced anything like this. Thank you Jocelyn, you were wonderful!

We had a wonderful experience here at davids bridal. To avoid the crowds definitely come during the week, less crowded and you can get good experience. Kimberly was phenomenal and very attentive. She was very helpful. I would definitely return everyone was very helpful here at this store.

I had a wonderful experience with this store and it’s employees! They helped me find my wedding dress and had lots of fun in doing so. I would strongly suggest going here if you are looking for a dress for your big day. I also plan on getting my bridesmaid’s dresses here. ¹⁰⁄₁₀

Extremely disappointing experience.
I ordered a Bridesmaid dress through this store, over the phone, because I wasn’t able to make it to my friends appt for all her bridesmaids.
I called in with my measurements, and told them I wanted to order a size 10, even though the woman on the phone said I should order a 12 because of my bust.
I specifically said I didn’t want a size 12, because I knew it would be too big, since the rest of my measurements fell between an 8 & 10, but the woman ordered a 12 for me anyway.
Now I have a dress that is falling off of me, and required over $ 60 dollars in alterations.
They probably assumed that if they ordered it too big, I’d spend the money there for alterations. That was not the case.
Will never shop or recommend Davids Bridal, especially this store

I was looking at previous comments, and agreed that this is also the WORST Davids Bridal I have ever been. I stopped in about an hour before their close time, and I waited for another 15 minutes for them to get someone to help me. I only got a chance to try on two dresses and the stylist won’t bring more to me. The dresses are the dirtiest that I have ever tried on.

This review is mainly to commend the AWESOME associate CASSANDRA B for her fabulous work in July 2014 helping me attempt to find a wedding dress THE DAY BEFORE my wedding after I found out my original one, purchased elsewhere had a snag.
I was in a huge frenzy and was NOT the best customer, but she handled the situation with grace and patience, presenting many options and really helping to calm my mind.
They had some really nice selections, but they didn’t work for my size (tall and very slender with not the hugest of bustlines) but I’m sure if I went there in advance that would have been different.
I hope CASSANDRA B gets a raise AND a promotion because in all my experience with retail shopping she was the BEST.

I truly do not understand all of these horrible reviews! I had a WONDERFUL experience at this David’s Bridal. From making the appointment to the end of my transaction, I was extremely pleased.
I went twice, once on a weekday afternoon and once on a weeknight. I even called with several questions between visits and the manager was very accommodating.
I was greeted promptly both times with friendly conversation and smiles. The second time I was greeted by name which was nice. I was ushered back on both occasions to wonderful sales associates (Maria and Kelly) who listened to my desires and brought me dresses both on my wish list and professional suggestions based on what I said I wanted. I found «the one» with Maria who took her time to make sure I was completely happy. It is a beautiful dress way under my price point so I cant thank her enough!
Not only were they helpful but I cant say enough about the managers Jocelyn and Margaret! They were extremely focused on making my whole experience a good one. I asked them not to mention they saw me the first time as I was bringing my mom for the «mother/​daughter experience» and wanted to make that was special for my mom. They obliged, made sure all of the associates knew this and played along so well which was very meaningful to me! They kept coming by to make sure I was happy and other employees came over to give suggestions and opinions which was welcomed. Both associates had other customers that they were helping but I felt that the other employees pitched in to make sure I was happy.
All of the managers and associates I worked with made calls to see if they could order a new dress for me, made exceptions when I asked them to hold a dress for me until the next day (amongst other things) and overall just went above and beyond! Because of this, I am a very happy bride who would ABSOLUTELY be back to by accessories, undergarments, etc. My mom was so pleased that she even bought a few things while there and will be back to get more!
I would recommend this location and David’s Bridal overall to any bride looking to get a great dress, a great price and overall wonderful customer service!
Tip (although I don’t know when this deal ends) Make an appointment and receive and additional $ 50.00 off of your dress!

Guys, believe the bad reviews.
On top of being super-​unhelpful and incredibly disinterested throughout my visit, I was told by the woman «helping» me I could lose some weight. I wear a size 8/​9, have struggled with eating disorders throughout my life, and do not plan to lose a pound for my wedding. She can go to hell for ruining my whole day when I should have had a happy first experience shopping for my wedding dress — something I still consider myself lucky to be doing and was so looking forward to.

Hear me clearly when I say this, I know some people and institutions question the legitimacy of people’s reviews BUT this is one of those places that’s rated 2 stars for a reason!
I stopped in here one random week day (so they weren’t busy) because a fellow engaged friend had never tried on bridal gowns before. I hadn’t either and didn’t really want to go to David’s Bridal – dubbed the Wal-​Mart of Bridals – but since they are in my price range, I decided it might be worth at least a try. I’m in the wedding industry and knew somewhat of what to expect from a bridal gown experience. First, the sales person is going to ask what you’re looking for, your wedding theme, and dress size. She went through that with both of us and suggested we tried things on one at a time so that we could see one another’s picks. My friend went first. And I helped her describe to the lady what she wanted in a dress. The lady went and picked out some things. The sales lady then helped my friend put on the proper wedding undergarments in the dressing room and then got her into a dress. By the second dress (sales lady’s pick), my friend was in tears. She had found the ONE that made her feel like a bride. The sales lady was very nurturing and mothering in those moments & I appreciated all of this for my friend. If I hadn’t seen it for my own eyes, I would have thought the crying in a dress thing was impossible at Davids Bridal. The experience was great up to this point so I began to think maybe David’s Bridal is not all that bad afterall. BUT, then it was my turn.
My dissatisfaction with this company comes down to really simple things. (1)The sales lady did not bring me what I wanted and (2) I was pressure sold after bad service.
The Trying On:
(1) I had a very good idea of what kind of dress I wanted. However, I just didn’t feel like a bride yet. I figured that’s where the consultant would come in helping me try on a lot of different dresses until I found something that made me feel like a woman getting married. And the lady pulled many many dresses for me. However, if the sales associate pulled 9 dresses, 8 did not even fit. In her defense, I’m pear shaped so my hips are one size and the bust is another. But I explained all of that to her. So for the first couple of dresses, I gave her the benefit of the doubt. She doesn’t know my body, I told myself, she just knows the size I gave her in the beginning (¹²⁄₁₄). But she continually brought me dresses that were ¹²⁄₁₄ and they continued not to fit. Now call me crazy, but I thought bridal dresses ran 2 sizes small which means that if I tell you ¹²⁄₁₄ you’d be trying to find a ¹⁶⁄₁₈ right? I’m pretty sure SHE actually explained that to US. And yet she still kept bringing me size ¹²⁄₁₄ or under dresses and they weren’t fitting (duh!). I didn’t understand this method. Maybe if she were pinning the small dresses in the back to try and give me an idea of how it looks until it can be ordered in my size. But that never happened either so I didn’t see why she didn’t just go bigger if there were more gowns to choose from in the bigger sizes. She didn’t seem to have any problems finding dresses for my friend (who is also plus size). So it’s just really frustrating when you come to try on dresses and you can’t do the basic thing, which is TRY ON the dresses.
(2) Not only did the dresses not fit but I also let the sales associate know that I wanted sleeves/​straps bc I was going for a vintage look and wasn’t a fan of strapless gowns. Only one of the dresses she pulled for me had straps though and none had sleeves. Why would you bring a lot of strapless gowns to a person who specifically asked for sleeves? So even if the dresses DID fit, I probably didn’t want one because it didn’t have sleeves like I ASKED for.
The Aftermath:
To top everything off, she made me feel cheap like it was all about the sale! I ended up seeing myself in only 1 dress. It was the only dress she pulled that I fit into and wasn’t strapless. So she tried to sell me on that 1 dress that I didn’t have any particular emotional reaction to. I only kind of liked this dress and instead of her saying «Oh okay. Now we’re getting closer to what she’s looking for. Let’s find more!» she began pressure selling me on the only dress I managed to get on because of her size incompetence –_​_​– She took plenty of time explaining to me that I could even buy the dress now and get it on a credit card. But didn’t spend any time or thought on how I could actually find a dress worth buying. Gee thanx.
David’s Bridal, you have to do better! This is a wedding your customers are preparing for! Most brides only get one of these. And it is a time to be cherished in a bride’s life. Most people in the wedding industry seem to know this and even capitalize on this. David’s Bridal clearly doesn’t care. As a customer here, you are one of many so they don’t feel the need to get it right for you.

The WORST David’s Bridal I have ever been to in my life! The lack of professionalism and the asinine comments made by their «staff/​team» has really made me truly dislike all things David’s Bridal related. I will NEVER do business with this company again.
1. The staff are not well informed about wedding gowns.
2. Alterations was a joke! They messed up my Vera Wang gown by adding obnoxious buttons to the back without my approval and then acted as though they didn’t know how to fix it when I asked for them to remove them!
My dress my not shortened evenly around the bottom… so much so that I got irate even looking at it. My wedding planner had to give them a solution to fix my gown and even then they acted like they did not have the intelligence to correct it properly!!! The head of alterations (Hwa) returned to work and that was the only person I wanted to deal with after the initial mess up and she was very apologetic and corrected the mess up her team made.
3. I ordered my veil and never received a phone call or email stating my veil had arrived. I ended up speaking to the corporate office to find out that my veil had been sitting in that store for a damn month! Ugh!
This is hands down the most ghetto, unorganized, and unkept store I have ever given my business to. I am so upset that I purchased my wedding gown from this store and let them do my alterations. Worst decision ever!!! I will NEVER give them anymore of my business again. Do yourself a favor and go to a reputable bridal boutique if you are in search of quality customer service.

I’m in a wedding later this year and I had to order my bridesmaid gown, so I decided to get fitted for it at this location. I had to go back here twice and each time the staff went out of their way to assist me. An added bonus was the staff member that went to get my dress for me to try on, told me that this was a Redskins store (since my friend had her cowgirl sweatshirt on) now that alone would make me shop here again! HTTR!!! LOL!
Back to my review, the entire process went over smoothly and my dress came in much sooner than originally thought. I will say that I think a lot of their dresses are over priced and the alterations can cost an arm and a leg, but they do have a wide variety and the staff seems very knowledgeable about the products. As with most bridal shops, of course the main focus is on the bridal gowns, so myself and another bridesmaid were pushed in the back of the store to the dressing rooms without mirrors, but hey, I’m not the one getting married, so I can understand.
All and all, it was a speedy and easy experience. If I ever have to be in another wedding (I hope no time soon) I will definitely go back to this particular David’s Bridal to purchase my dress.

I needed a formal dress for a black tie event that I had just found out about at the last minute, and was scrambling to find a place where I could get a dress at a reasonable price. I had already tried Nordstrom Rack and a few other places, to no avail. My daughter suggested David’s Bridal, which never would have occurred to me, as I only thought of them for weddings. So I took off on my lunch break and thought I’d check them out.
The selection was OK, not great, but they did have several dresses in my size and price range. The young lady who assisted me was very helpful, going off in search of more dresses that may not be on the rack with the others, and offering her opinions on which ones looked good and which weren’t for me.
In the end, I found a dress that was suitable and was a little more than I’d wanted to pay but not too outrageous. It wasn’t my ideal dress, but it worked, and given the short timeframe I had to work with, it was OK.