Natasha’s

So, I kinda have mixed feelings about this place. I will say, they did an AMAZING job on my hair. I have no complaints about how my hair turned out. (I got crochet braids and they turned out very nice). Also, they did a very good job on everyone else’s hair that I saw. Very good job with the box braids. They didn’t take too long to do my hair (about 3 hours) but they did not start at the time that they told me to come in, so I was there for about 4 – 4.5 hours. Also, let me just say that it was VERY awkward in that salon lol. There were two customers in there that were very unhappy. I overheard their conversations and from what I heard they were upset because the braiders weren’t there when they arrived, and another woman was upset with how long they were taking. The women that worked there seemed to have poor customer service because they weren’t really responding to the complaints and didn’t offer an apology until the woman basically begged her for one. So if you go there be prepared for some drama, it may take a while, but your hair will be BOMB.

I am giving this place 4 stars … because I went here… the lady kind of annoyed me because she was on her phone for the first 1 hour. like i dont want to be here for 8 hours… so please don’t prolong the hair braiding process. SO STAY OFF YOUR DANG PHONE!!! hangin up and answering… hanging up and answering… texting… and answering… texting… (Repeat for 1 hour).
I was suppper annoyed. Then two weeks go by and my hair is FALLING OUT.
I contact the owner. She apologizes… I go back in and she fixes it for free.
This is why this place is getting a high rating.
But the OWNER MUSTTT make her staff more professional… if you want to charge $ 200 for braids… tell ur staff to stay the heck off the phones!
I understand the owner may need to be on the phone FOR business related reasons but personal phone calls need to be kept down.