Kauffman Tire

I sometimes bring the family cars here to avoid dealer service rip offs. The prices save you the money but I will have to admit the actual service and follow through is poor. Too many times we have had issues. They can never reset the service warning lights. Have to go back to dealer anyway and they will charge the amount I saved just to reset the light. I asked why they don’t have the simple tool that interfaces with Audi computer to reset the light and they said they don’t want to spend that money. Like a 200 dollar part. But it Requires yearly updates of the software they won’t pay. Seems like poor business acumen to me. There are lots of Audi owners In this area. They should invest. Who knows might be an issue with other luxury cars as well. Also Twice we had to return for leaking oil after the change. They never have Audi filters so it takes all day for a change. Bring it back for the leak and they say it’s the washer for the oil pan nut. They don’t have those so it’s order one and wait all day. Considering I have to clean the garage floor and spend hours and hours without my car and all the other inconvenience it just isn’t worth it. Won’t be back. They tried to make things right by giving me a 20 dollar coupon for my next service. They should have refunded my money entirely or taken the 20 off my current charges. I walked over and gave the coupon to an older lady waiting for service. Like i said I won’t be back. Plus they try to hard sell the tires when I have decent amount of tread left. They said I really have no choice but to buy them now. No, I do have a choice. When they are needed I will get them elsewhere.

We made an unexpected 700+ miles road trip to FL to visit family, and we needed to replace all tires by the time we got to our destination. We were looking for a specific type of Michelin tires and called so many places around the Bradenton area. Most tire services either didn’t carry the tires we wanted or tried to nickel and dime us on everything. Luckily, we found Kauffman and spoke to Ryan. He was extremely pleasant and very knowledgeable. After speaking to him, we felt confident taking our SUV to a place we have never been before. We dropped our car off the next morning, and it was ready to be picked up in 2 hours. Our car now has new tires and drives smoothly – what a difference! Thank you Kauffman Tire, especially Ryan, to your excellent service and great deal on our tires!

I got a flat tire late last night and AAA came out to help me with it (I was concerned I had hurt the rim); they put the spare on and suggested I go to Kauffman, as they said the service is good and the price would be much better than the dealer. I’m not a tire expert, so I spent some time on Consumer Reports researching the best tire (s) for my car and the average prices.
Since people had written here that an appointment is needed, I called first thing in the morning. The gentleman who answered the phone said I didn’t need an appointment, that I could come in whenever they were open. I went in and was immediately greeted by a very kind, knowledgeable customer sales representative. We went out and looked at the car and then came in and discussed my options. I appreciated that he didn’t assume that I was «dumb» because I am a woman and that he didn’t try to pressure me. They had one of the two tire types I’d chosen in stock. They also had a price board that showed they’d do things like oil changes, so I decided I’d get an oil change while I was there.
Kauffman has a clean little waiting area. It has a flat screen, for people who are into that, as well as some chairs along the windows. There’s free soda, juice, water, & Keurig stuff. The bathrooms were surprisingly clean.
The rep came back out after about two hours and told me that my brakes were worn out; so I had them fix that. I think I was there for 6 hours total. All I can say is thank goodness for free wifi! It did get a lot busier after 1pm, so be prepared.
Obviously, I had a lot of work done, so it was expensive – but I looked at each item lie by line and they gave me discounts where they could. The best part, though? The tires have a 90,000 mile warranty: during that time, if I bring them to Kauffman, they’ll rotate & balance them for free. Also, if anything happens to the tire, they’ll replace it for free.

Very helpful and knowledgable. Excellent customer service. I needed 4 tires and Rims. The manager took the time to find the best price and answer all my questions.

I’m new to FL so I had no idea where to go when my husband needed new tires. I turned to google of course… Kauffman came up first and it was located quite close to my home. The website was very user friendly and I was able to price out my tires as well as schedule an appointment to get them put on. I promptly received a confirmation phone call after setting my appointment. Once I got here the employees were friendly & helpful. Plus this location is located in the same area as my groceries store — publix — so while I waited for my breaks & tires I was able to do my grocerie shopping. Finally this location has a really nice waiting area complete w magazines, big screen TV, free wifi and a custom beverage center. If you have to wait… This is s really nice place to wait! I helped my self to a cup of coffee from their fun Keurig machine.
Great service! Friendly knowable employees and great prices! I’m very impressed with Kauffmans!

Excellent and responsive customer service. Larry, the store manager, is a cut above in courtesy and meeting your needs. Good service at reasonable prices. Will match competitors prices on tires. Clean and comfortable waiting room. The guys up front are very good at handling customers during VERY busy intervals.

Great place. I have ordered my tires from here and my husband has had his installed here on multiple occasions. Always smooth and easy. The staff is friendly and on the ball. I came here today in the hopes someone could help me put air in my tires and the guy had me pull right up and did it in seconds. He was very reluctant to take the tip as well, but he definitely deserved it for helping me and doing it so quickly. This is not your typical over-​priced, pretentious Lakewood Ranch establishment. Prices are average and customer service is great. I highly recommend.

I want to like Kauffman Tire – their shops are clean, their staff is pleasant, and their waiting area is comfortable – but they keep letting me down.
I took my car in for an oil change at their Brandon store a couple years ago, and a worker accidentally broke a $ 400 part on my car. They were upfront about their mistake, overnighted a replacement part, and got me a rental, so I gave them another shot when I needed new tires.
I went to their Bradenton store for the tires. I also needed new front brakes, so I had that done as well. The tire installation went fine, but the brakes squeaked from the start. I called a few weeks later and was told to give them more time to wear in. I waited a couple more months but no better. I took my car back, and they tried to tweak them by roughing up the discs. Still noisy.
I don’t have time to give them a third shot at a job they should’ve done right the first time, so I guess I’m going to have to live with squeaky brakes until they need to be replaced, but I won’t have them done at a Kauffman.
Stick to tires and you should be OK, but I wouldn’t recommend any other repair work.

Excellent business. I have always had great service and the staff have consistently went above and beyond. Customer service is important to these folks and it shows.