Hampton Inn

I stay here all the time when traveling to Boston on business. I must have stayed here 20+ times in the last year. It is a good hampton inn location which is centrally located to a lot of the travel I have to do around the metro Boston area. Rooms are clean and staff is friendly. I will continue to stay here in to the future.

We’ve stayed here for two week-​long trips. Always excellent customer service by every single worker. Hotel is very clean, great breakfast, good pool area, etc. The staff goes out of their way to greet you each day and see if they can do anything for you. Definitely will stay here again!

Great hotel with free breakfast, parking, wifi, and shuttle service. Staff is really hardworking, helpful and super nice. I’m also really impressed that I saw the manager (Ryan) mopping the floor one day. I respect those managers who don’t just stand around and give orders but actually do the work just like everybody else.
The breakfast is really good with a variety of choices, including lots of fruit (not just apples and oranges but pineapple, grapefruit, blueberries, and papaya).
The only two areas that I feel can be improved is the shuttle service and the business center. The shuttle is not all that reliable. I waited 40 minutes for pick up at the subway station. Even when I called in advance for shuttle reservation, the driver was 15 minutes late (he was getting coffee? Seriously?). Also, the computers and the printer at the business center are not set up properly to print out boarding passes. One of the computers did not have an updated browser to certain airline websites. When I finally got it to work, the printer did not work. Half an hour wasted trying to troubleshoot technical issues. That can be easily avoided with an updated system and working printer.

I’ve stayed at plenty of Hampton Inns around the country and this was one of the worst if not the worst that I’ve visited. The inside halls and walls are showing signs of extreme wear: one door I passed has its room number sign torn off with a big tear in the wallpaper. The 4^th floor hall smells like cigarette smoke blown though dirty diapers. Vending machines out of order. My room seemed pretty clean and I slept fine, but the thermostat was busted, it only clicked on the heat or a/​c if I set it several degrees above or below the actual temperature. The heat/​air wall unit plastic base was coming off so it might just be broken.
OK hotel in a pinch but I won’t stay here again.

I was pleasantly surprised with this Hampton Inn. Stayed here for one night since I was in the area on business. The bed was very nice and comfortable and the shower was large with good water pressure. The complementary breakfast downstairs is a huge plus. The seating area is spacious and has a couple TVs. There was a coffee bar, eggs, cereal, bagels, fruit, yogurt and even a waffle maker. Just what I needed in the morning before my meeting, instead of dealing with the traffic trying to find a Starbucks. If I need to come to the south shore area I’d definitely stay here again. And it’s close enough if you need to get to Boston.

Clean, people are nice, breakfast was good, bed was comfortable and room was big with microwave. Pool was only 5 ft deep but there was a nice size jacuzzi.

Stayed here for an NFPA class. Room rate is decent, staff is nice and helpful.
Room size is fairly generous, nothing enormous but far bigger than some NYC hotel rooms. Hotel gym is small but has basic essentials. Hotel breakfast was different everyday which I liked but wasn’t very good just your average hotel breakfast but was complimentary.
I liked that most things to do were within a 2 – 5 minute drive. Some decent local restaurants, the shopping mall are right around the corner and Boston is about 20 – 30 minute drive depending on traffic.
If you’re looking for a decent room to lay your head and not a super expensive elegant hotel to spend a vacation I’d recommend this place.

Clean, nice room. Margaret and Ryan at front desk wonderful. Breakfast a tad disappointing — some Hamptons offer hard boiled eggs — not this one. Make sure to get a room away from the factory side — that can be noisy. Pet friendly and great location. Would definitely stay again.

Stayed here with the wife for our trip and had a nice time here.
Room was clean and enjoyed staying here as the staff was friendly and we did not have any problems and the location of the hotel was easy to get to and allowed us easy access to the area and to the freeway.

I’ve stayed here twice now and we’ve had a great experience both times! The hotel is close enough to Boston without staying in the actual city and the staff is friendly. Prices were great both times even when booking last minute and the free hot breakfast is a great plus!

Ive stayed before, but quality is going downhill… the first bed we were in tilted too much, blood was rushing to our heads… so we got a new room. Well, at 4am i had to make a mad dash to get some benedryl… broke out in hives. Put up a do not disturb sign, housekeeping no habla englais so they bother you anyway. With some improvement and more friendliness, the stars would go up.

We had 3 great nights… very friendly staff.

First experience at a Hampton Inn. Not so friendly check in process at our evening check-​in. Very cold cut. phone call to guest services im not sure if it was the same person but she was definitely not warm and fuzzy. Free wifi did not work entire night or morning due to connection issue or disconnecting my wifi every every 2 seconds because of slow connections. no drainage in tub either.

I got snowed in here the other night and the staff was absolutely great. I got a little snack bag because I am a Hilton Honors member, they got me a fork to eat the dinner I picked up, helped me manage the waffle machine in the morning and gave me a toothbrush.
The room was clean, the bed was comfy, the temperature was easy to regulate and they plowed without burying my car. Nicely done.

Greeted by a friendly woman at the front desk, ready to assist tired travelers ! When checking in I asked her if I could get a few extra pillows and she assured me that was no problem. Ten minutes later there was a knock at the door with 2 pillows and a question,” would you like anything else?
Bedtime, I couldn’t find my tea bag. The same kind lady helped me fix a cup of tea. The hotel is clean, nice beds and a positive place to stay. Try it, I’m glad we did. Last night we stayed downtown for a wonderful Angel Flight program. that hotel was much more expensive and not nearly as nice as this one. I like free parking and tea. safe travels to all.

Located 25 minutes outside Bahston Proper and convenient to where I need to be. Super friendly staff at this location. Small workout room and heated pool as well.
Nearby attractions:
High end wine, beer and spirits located across the street at ‘BinsEnd“
HUGE mall ten minutes away
AMC theater with recliners five minutes away
TONS of restaurants to choose from
They do offer a trolly service to the train station that will connect you anywhere.
NOTE!!!: Stay in rooms on the North side of the building (those are the king bedrooms). There is a textile mill next door that will keep you up all night (who sleeps in queens or twins anyways?).

Stayed here enroute to New England. Clean, nice, free parking, close to the freeway, small gym, indoor pool, free wifi, nice mall not too far away. Would stay here again.

Unconscionable! We had been confirmed for late arrival, as silver status members. We flew across the country, arrived tired at 1am, and were told that our reservation had been bumped and given to someone with gold status. We had to pack our things back into the van and go find a room at another hotel in the wee hours of graduation weekend. Deeply unprofessional! Never again.

I have said it before and I will say it again. Hampton Inns are the one chain that I always know I can count on. Their formula is well tuned and when I see a Hampton Inn I always book it as I know what to expect.
This property is one of the smaller properties. It’s near the big mall in Braintree and just off the highway to the Cape. It’s a basic Hampton Inn with a nice lobby, a large pool and good breakfast each morning.
The rooms are average size for the property. I did notice that this hotel is a little bit old in it’s color tones, a lot of brown and beige. Some of the newer hotels spice it up a bit with a splash of color.
However my room was in good shape, everything worked fine and I had a nice sized bathroom. There was nothing WOW about this hotel, but I did not have one complaint. I got a good night’s sleep. The breakfast is good (I like the Hampton Inn’s oatmeal). The staff was friendly and helpful.
When I say this is an average Hampton Inn that is NOT an insult. They offer a great product and this one fits the formula in every way. Average for Hampton is a good thing!

2.5 stars (for décor, location, and typical Hampton Inn-​ness).
I’ve taught Kaplan classes here in the conference rooms, and appreciate that there is ample parking, free wi-​fi, Otis Spunkmeyer cookies, tea, hot chocolate and coffee.