World of Floors

Sales staff was very helpful before the job. The quality of laying the tile was fine. But the care to prevent damage to baseboards and walls was unsatisfactory. If I had known that tile layer was not going to take proper precautions, I would have ensured baseboards and walls were protected with painters tape. But tile layer was experienced and I assumed he would take the proper precautions. But he did not. Additionally, the dirty brown grout water was discarded on my outdoor rock garden rather than in the dirt. Rocks was stained and I had to re-​rock the entire garden. After the job was completed, I had to clean up the stained baseboards and wallpapered walls. Some of baseboards had to be repainted and I even had to paint the wallpaper to hide the brown stain. Luckily wallpaper was white and I was able to spot paint. Company offered to to send someone with a sponge to clean the baseboards but they did not look at the damage and I don’t think they realized that it was a big job to clean all of the baseboards. Plus, furniture had to be moved away from the walls to get to the baseboards. Company did place a few bags of rocks over the stained rocks but they did not match. If you contract with this company, ensure that you take the precautions to protect baseboards and walls and do not rely on the tile layer.

From start to finish it was great! Jamie helped my wife and pick out the right flooring for our needs. The installation was also a smooth process and Robson was great! Knew what he was doing and treated it as if it was going in his own house. Would highly recommend them. Will be back when ready to do the rest of the house.

We stopped by WoF in Bradenton. They were very helpful and had very competitive prices. We ordered from them and placed our deposit. A week or two went by with no word. We called and were told to call the distribution center. We did and were told the product we chose would be back ordered for two months. Sigh, I think they should have called us to let us know. We waited the two months with no word from WoF. We called and were told the flooring was in and they could come the next day. The installation crew showed up on time and did a great job. Sadly, some of the items were the wrong color so the work couldn’t be completed. We were told WoF would call the next day to schedule completion. Nothing for days. We called them, they had to order the right color. They will call next week. Once again, no call. I called them and they did get it installed that week and the floors look great. I wouldn’t have given them a low rate at all had they just kept me informed. It takes a 10 second phone call to let people know what is happening.

I searched all the carpet stores in the Brandon area and World of Floors was my pick! Jamie provided excellent customer service and explained in detail about all the different kinds of carpeting and what would go well with the room we were having carpeted. Great prices and he even let me take large samples home with me for several weeks.
Great customer service! I’ll definitely be back! Highly recommened!

We got hooked up with World of Floors when going through Costco to get our floors done. We wanted to get the old and ugly tile and carpet ripped out of about half of our house and replaced with something new and modern. Mike at World of Floors recommended a Shaw laminate product to us after we told him we wanted water resistant floors. We were assured that this Shaw laminate would fit the bill.
The tear-​out started in November 2013 and our floors were not complete until July 2014. There were may reasons as to why this took so long:
— Not enough laminate ordered at first
— Shaw laminate turned out to be an absolutely terrible product that chipped easily and swelled at the slightest taste of moisture (we had to take Costco up on their 100% satisfaction guarantee and get the laminate removed and replaced with Shaw Resilient vinyl planks)
— Baseboards damaged during tear-​out and not re-​installed properly
In summary dealing with World of Floors was pretty terrible. However, with enough prodding by Costco we were able to finally get a rather nice end result. Our new floors look great and the baseboards destroyed during the tear-​out are back to normal.

I stopped in this store to get their professional opinion as I have an issue with the carpet installed by my home builder. Matt gave me valuable information and is a true professional. I will purchase from him in the future.