Chateau Elan the Spa

The massage was amazing! However, the mani and pedi are nothing to brag about. Not really worth $ 100.00, it’s nothing special. Polish is streaky, nails are chipping 3 days later. I wish I had done a facial instead.

This spa could be a top notch place, however, I wouldn’t know. I went in at 7:45am for my massage at 8am (that was booked over a month in advance) only to find out that my appointment didn’t exist. After a bit of research by the receptionist, she found me at 11:30am.
THIS IS UNACCEPTABLE.
I don’t get very much time off and when I do my time is limited. Sleeping in would have been nice but instead I was turned away at this spa with no remorse.
The one star is because I had no choice for zero stars.

Valentine’s spa weekend… My girl and I had a wonderful time! The service was great, the rooms were very well appointed, not to mention the awesome bathrooms with huge tub and rain shower! The the meals were outstanding, everything I would expect from s top notch resort! It was a perfect, romantic getaway. Highly recommended… yes, it’s pricey but, I do not regret splurging for this outing.

Checked in for a one day business trip and order chicken wings and two glasses of red wine (red).
Well, I don’t know how you can mess up chicken wings, but they managed to mess up my order.
The room looks very nice and I am looking forward to a hot bath!
Maybe I can/​will recover from dinner tomorrow at breakfast!

I decided to spend a day at the Inn at Château Élan and during my stay, I went to the spa. The spa itself is comfortable and clean but there were quite a few things «out of order». Also the waiting areas were very noisy. My masseuse was nice and professional but the massage was not what I expected. It was very amateur and really wasn’t worth the money spent. I’ll have another somewhere else in the near future.
All in all everyone was pleasant but it just didn’t fit my need or meet my expectations.

I stayed at the spa this past weekend for my birthday and thoroughly enjoyed it! I have to start off by saying the customer service, ambience, and the tranquility are impeccable! From the time we arrived to the time we left, there was a smiling face eager to assist us with whatever we needed. Even at 3am, there was someone who went over and beyond to meet our needs. It was my first time here and we received champagne and a detailed tour of the retreat from the bellman. Excellent!
With only 14 rooms, you couldn’t ask for better privacy. You can wear your robes and slippers around the whole retreat. The beautiful landscape of the grounds, spa facilities, and the rooms were unmatched. The rooms are decorated beautifully with a huge air jet tub that’s amazing. The food was also amazing. We ate at the Versailles at the Inn.
The only reason I wouldn’t give this place 5 stars is because of a few mishaps. 1) during the tour we were told the spa facilities were available 24hrs. So after a late night, we attempted to get into the jacuzzi at 3am. When we got there, the jacuzzi was being cleaned. Not a big deal, we understand and appreciate cleanliness; however, they should post cleaning/​closing hours and not advertise 24hr availability. 2) in the morning I found a large water bug floating in my wine glass in my room. Very upset with that. I informed the spa manager and she was sympathetic and took few dollars off our bill. I appreciate that, but won’t forget the bug. 3) the entire retreat is pricey. Just be prepared to spend $ 500+ a night (and that doesn’t include any spa treatments).
Overall, I did enjoy my stay. The natural trail, wine tasting, and unmatched peace and quiet was amazing.

We came for valentines day weekend. From the time we arrived until the moment we left, we received VIP treatment, great customer service, amazing accommodations, and a wonderful spa service. Our most memorable experience was at the Versailles when the herbal manager, William, went above and beyond to make sure our needs and wants were met! It sealed the deal on our love for Château Élan!
We can’t wait to come back again in the summer!

The service & my massage was excellent –which is what matters — but I was surprised they didn’t have better or more healthy snacking options.

I went to the spa with my mom to get mani and pedi. I got the mani and Maysy was great! She was friendly and did a really great job. My mom got a pedi with a lady from Long Island (I can’t remember her name) and she hated it. All she did was soak her foot and paint her nails. When my mom asked if she was going to get rid of dead skin her response was don’t you do that at home? My mom was really upset and told the manager Linda. They apologized and she helped my mom after an hour. Linda was really great and professional. I believe my mom was pleased after her service the second time. I will definitely go back because the amenities were also great from the steam room, sauna, whirlpool, showers, everything was great. 4 stars because of the situation with my mom. She just wanted a day where everything would be perfect and that ruined it.

Leilani was excellent for massage
Linda the nail tech was the most professional customer service oriented person I encountered. From start to end, we had an exquisite experience.
Taboria was my facial Technician and I learned a great deal more about better product use for my skin. Bought the Divine Merlot exfoliation and Peptide serum as well as a few other goodies for the girls.
The whole experience was a wonderful girls trip. It was perfect to book We’d– Fri avoiding the busy weekend. Food superb.
I would suggest having keys handy for the touch locks in the locker rooms, they are constantly locking people out of the lockers and they don’t have keys handy to get you back in. something is not working with the key pads, Linda unlocked 13 lockers in addition to ours after we waited 2 hours for their security to show up with a master key.
My only complaint was Glenda a facial technician was very rude and unprofessional with a mistake a new employee made. Glenda carried on in the nail spa demeaned the new employee for the mistake and created unnecessary drama and disappointment 3 guests who we’re enjoying a pleasant birthday spa trip. Glenda showed poor customer service and left a bad taste in the day. Thankfully Linda the nail tech took over bought us all wine and apologized for Glenda and her poor behavior and corrected the error with the utmost professionalism. She is a keeper and we will go back and did not allow Glena to spoil the amazing trip.

4 stars just for the beauty of this joint!!! Whhhaaat! It was a palace, a castle, a mansion,…a…Château! :) LOCATED RIGHT off the highway you would have never guessed this hidden gem would be located just an hour from Hotlanta! When you pull up before twirling around the long driveway you initially see the words «Château Élan» written in Bush. HA – the bushes were literally shaped in the letters to form the name of this place. It was cool. guess I am easily amused. :)
Anyway, once I pulled up and saw the Château my mouth dropped. It was gorgeous. The huge water fountain and circular driveway just added an extra touch of elegance. I was truly blown away by the beauty of this place. It just had such a peaceful feel to it. The grounds were so perfectly maintained and I can only imagine how much more beautiful it would be in full bloom or in the fall! It was storybook beautiful.
After driving around a little I was able to locate my first stop, the spa! This is in a separate building tucked away behind trees and parking lots so easy to miss and it faces away from the main road so it was a little confusing. Once my friend and I figured out parking we were excited to step into the elegant spa building. I do have to note that the spa concierge had not been very helpful or friendly throughout our planning process. My friend called several times to try and figure out what to expect, if we could eat lunch after our treatments, if we could have a glass of wine, etc. They just kept reinforcing the idea that we didn’t buy a «package» so she made it sound like we were the scum of the spa that didn’t get to enjoy any of the amenities. She totally 100% turned her nose up at us. No we didn’t want a package and no we were not guests in the hotel but so what! We are still spa guests and we were both getting a massage! My friend tried to make reservations for lunch in the café and was told we are not allowed to but then when we went to eat lunch we were told we needed a reservation and had to wait an HOUR!!! So not cool…
Back to the spa — The girls running the front desk seemed overwhelmed and gave us a quick tour and left us to figure out the rest. The steam room was broken and the bathroom looked more like a gym locker room with fancy upgrades. There were people everywhere and only two stalls to use the bathroom. Plus those two stalls were in the midst of the changing area so if you had to drop a deuce it would be music for everyone’s ears.
The relaxation room was packed but they did offer a few snacks while you waited. wine and champagne you paid for but it was available as well. My massage was lovely – not the most memorable but it did the trick. My friend’s feedback was similar. We sat in the sauna for a few and went up to grab lunch. The café was mixed with «regular» guests and spa guests so half of us had our robes on and the other half did not. It was quite unique. The lunch was good (hummus and panini) and the service was very friendly.
Overall the spa is very nice and the outdoor seating area overlooks a beautiful lake. The grounds are just immaculate. The entire experience from reservation to lunch was just meh. I think I just expected more from such an elegant place. Truthfully, I think it has become TOO commercialized and they can’t even keep up with the demand. I know we were there on a Saturday but it was just too busy, too crowded and not as polished of an experience as I would have preferred. If they want to keep the professionalism they should probably book less treatments every hour. The beauty of this place in general gives it high marks and I would go back for the tasting room, dinner and maybe even the spa but probably not on a weekend day.

I love Château Élan, It is what I call a stay-​cation where you feel like you are really away from it all but still 1 hour or less from home. My husband and I go there at least twice a year. So romantic and relaxing. The Spa is awesome! I usually get a facial and massage. The pricing is not too bad if you buy a package.
There is nothing like going to the Spa there all afternoon then having a nice dinner with wine to end the day. The rooms are very nice and updated which is also a plus.

I had the pleasure of visiting Château Élan for my birthday a few weeks ago. Once again the service was exemplary! I used their group coordinator to schedule services for myself and three friends. Brooke was well organized, informative and pleasurable to work with. This time I opted to have their aromatherapy massage which includes a full body exfoliation. The masseuse managed to melt my stress away. All the ladies in my party had a wonderful experience. So much that we’re going back in April! I was also able to have wine and cheese for my group in Fleur De Lis which was a delight. This luxury spa is top notch in my book and the friendly customer service always gets an extra star from me.

I have been to The Spa at Château Élan many times and the treatments here are top notch, as are the facilities.
This is a fantastic spa to go to with your husband or just as wonderful as a girl’s day getaway. The jacuzzi is co-​ed, surrounded by a beautiful bay window overlooking the grounds, so be sure to bring your bathing suit. You have use of the heated, indoor pool and a small gym. There are also two large co-​ed quiet rooms. One is dim with large loungers, candles, blankets and pillows. The other has large windows and is overlooking the beautiful grounds with large and comfortable loungers and chairs.
The treatment rooms are large, the beds comfortable and the music always soothing.
The technicians are wonderful! See Teresa for a fantastic and therapeutic deep tissue.
The ladies locker room is large with a nice steam room, sauna, three showers, and changing rooms. My only complaint is the lockers use keys instead of the touchpad locks, so you are carrying around a key all day. The robes are okay, not quite soft enough. The OKA-​b slippers are wonderful!
They always have tea and cucumber water as well as chocolate covered pretzels and a trail mix.
I’ve tried many spas in the Atlanta area and this is one of my favorites.

Great atmosphere, large and beautiful facilities, and charming staff make this an idillic retreat. It’s nice to come here to spa, in a French Country setting vs. a hotel in Atlanta.
Lunch fare at Fleur De Lis restaurant was also quality!

My massage was ok, nothing to write home about though! I like how they use organic grapeseed oil for the massage. I think this spa is very mediocre. I personally like a more modern feel in a spa. These lockers are old, and the amenities are run down. This château has a nice charm to it, and I guess that’s why they have not updated the spa, they are going for that old money look, but i prefer new money. Also, my facial was just super basic. And immediately after the facial, it was just a business of my aesthetician trying to sell me products way too aggressively and was a bit pushy about it. I find that annoying! Needless to say, she did not sell me on the D’Vine line and I’ll probably stick to more modern places like Manderin Oriential for my next spa visit! The château itself is a cute getaway day trip though, but I probably wouldn’t go back!

I was lucky enough to attend a bachelorette party at Château Élan, and let me tell you, it was a hell of a lot better than sticking some tulle on the bride’s head and making her take body shots off of some creeper. From now on, the only stripping going on at bachelorettes should be me getting ready for a massage.
The spa is located pretty far from the main building, but they’ve got a shuttle to get you back and forth if you need it. Parking can be kind of weird, so I recommend using the free valet. Service was outstanding: we were immediately greeted, toured around, and the schedule of our day was flawless. We had signed up for what they call a «sparty,» which entailed as much time as we wanted on the grounds, an hour massage, private dinner (with 5 bottles of wine), and (the piece de resistance), a foot massage while eating dessert. Heck yes.
My massage was lovely; definitely one of the better ones I’ve had. The locker rooms are well equipped but a little dated, nothing major, though. I would have adored an outdoor pool but the resistance pool was fun to play around in. Also, just to note, this is definitely a popular couples retreat so be prepared to see some PDA in the jacuzzi: you’ve been warned.

I recently went to Château Élan the Spa for a traditional Swedish massage and the massage was great. The staff there is very friendly and my masseuse was very talented. If you’re looking for a great massage, then I would recommend it. However, part of the experience for me are the other amenities, which I felt were lacking. For their price I would expect an extensive locker room that is plush with a TV that is not showing a poor quality picture. The benches should not be cushions that are soaking wet, which soaks your trousers while sitting down and getting dressed — needless to say I felt like I was sitting in a puddle the whole drive home in the car! :D Overall — good quality massage, but a bit pricey since amenities are not that great.

I recently had a spa day here, and let me tell you — it was an experience! My package included an antioxidant winery bath, a spa massage, a cabernet hot stone pedicure, and lunch with a glass of wine. Takin’ it from the top:
Parking — Parking could definitely be an issue here, as there are very few spaces available. I would venture a guess that you if you needed to, you could park at the hotel and take a shuttle over to the spa.
Administrative (registration, maintaining appointments) — They made this VERY easy, and all of the employees were really friendly and made me feel very comfortable.
Facilities — With treatments, you get access to the spa facilities, which include a sauna, hot tub, steam room, indoor pool, workout room, high tea service at 4, and a nice lounge area with ottomans, where you can snooze or read a book. And you can lounge around in your robe and slippers all day, even at lunch. It’s fabulous. Oh, and the showers are the kind that’s like a rain falling straight down, but with good water pressure. I didn’t want to get out! Shampoo, conditioner, and shower gel are included in the showers, and there are a couple of counters with hair dryers, hair spray and gel.
Antioxidant winery bath — I had a very strong reaction to this treatment — not really a pleasant one. It’s most likely because I’m in terrible shape, so if you work out a lot, don’t let this deter you. But if you’re lazy like me, you might want to pass on the baths. I got WAY overheated and felt like I was gonna pass out (despite the fact that the spa employee assisting me kept me in a constant supply of cold water to drink and cold compresses for my head — so I know it was me, not a lack of monitoring).
Château Spa Massage — It was a very nice Swedish massage. My therapist, Tamara (sp?), was very sweet and did an excellent job. I loved the décor of the room, too. I think it’s been updated within the past few years. Two thumbs up!
Lunch — Maybe I don’t get to eat enough nice places (fact, actually), but I thought the food was excellent. The package included one appetizer or dessert, plus one entrée. I got the grilled ceasar salad and the chicken florentine over risotto. I thought they were both delicious, and I’m craving the chicken florentine now! It might have been just a little overcooked, but it tasted SO GOOD. And like I said above, you can wear your robe and slippers to lunch, which is more awesome than you can know. LOL.
Cabernet Hot Stone Pedicure — This was just ok. I always forget that pedicures at actual spas tend to be less focused on indulgence, and more focused on the cosmetic outcome (which always seems backwards to me). So it wasn’t the most pampering of pedicures (just a quick exfoliation (to the knee), a mask (on the feet), and a couple of minutes with the hot stones casually gliding across heavily massage-​oiled skin). But there wasn’t as much pampering as I find at the basic nail salons in Atlanta. But the woman was very nice, and the pedicure looks great!
All in all — I feel like shopping for my next spa day. But I think next time, facial, massage, lunch — no bath, no pedicure. Now off to win the lottery. ..

This review is way past overdue. I love Château Élan! The first time that I visited this place was when my fiancé proposed to me so this place always has a special place in my heart. He surprised me with an overnight stay at Château Élan with various activities at the venue which included a whole day at the spa. My day at the spa consisted of:
Lunch– The food at the spa is ok. Nothing to write home about. The atmosphere is very relaxing and peaceful.
Couples massage– We had our massage in the Western themed room (they were under reconstruction at that time so they couldn’t use the regular massage room). I was definitely not a fan of that room. The music that was played during our massage was not your typical spa music. They tried to play music to go along with the western theme and that was not soothing at all. I felt like we were stuck in the wild west and were about to be attacked by wild animals! The massage itself wasn’t all that great either. I’ve definitely had better.
Winery facial– The BEST facial ever! It was so soothing and relaxing that I actually fell asleep. My skin felt wonderful after.
Mani/​Pedi– My nail technician was super friendly and did an awesome job on my nails.
I’ve been back a few times since my proposal and I’ve loved it everytime! Can’t wait to go back again!