Janie & Jack Store

I received «$ 25off Feb8-​Mar27» and Feb 15, went this location.
I was trying to pay 3items and the employee said «Since they are doing extra 20%off, I can not use the Coupon today, only I can use it from tomorrow.»
I said ok because I could get 20% off instead $ 25 off. But after I paid, I did not see any discount on receipt and she said «marked items are only 20% discount.»
This is how they do with coupon!

I love this store, the clothes is adorable and such good quality. However, the person that worked here today was so rude. She had such terrible attitude and her facial expressions we’re deadly. I will not be returning to this location and would expect more from a high quality store.

Great place to score beautiful baby items.
I love shopping here, the customer service needs to improve?

The employees that were working on Saturday 09/​19/​2015 around 6pm (The two blondes) need to be fired! They were soooooooo rude to the asian lady in front of me by not wanting to obviously do a stock check at different stores for this specific item she wanted. And how they were to into each other’s personal life and drama. You could hear it in the entire store. Wtf!!! So while I was line and waiting for about 15 minutes. Keep in mind there were two registers and only one register was open. There were atleast 5 people infront of me and the other blonde was just standing there folding clothes and also being rude to the lady. I had to put my stuff down and walk out. I did not want either of them to get credit for my purchase when they couldn’t have even gave me eye contact or a simple hello when I walked in. I was there for about 30 minutes and I was not approached by either employee. It was like I was I wasn’t even there. There clothing is pretty pricey and I do expect a courtesy conversation since I’m spending $ 100 on one outfit. I will be contacting corporate since I will not be returning due to this horrible experience!

Employees can be a little nicer. They come off as very snobby and annoyed with their job. Especially the one that helped us today 7÷12÷15 around 2– 4 pm

I have been a member on Unilocal since 2009, and I’m sorry to say that this is my FIRST and ONLY negative review. I stopped by this adorable store today to buy some clothes for my son. Upon my arrival, I WASN’T greeted by happy, smiling, festive employees. It was more like I was a nuisance to the two women working in the empty store. I realize that marking down sale items, and folding clothes is stressful and time consuming-​but you would think that the employees in this expensive boutique would bend over backwards to help a friendly customer… ESPECIALLY when the store is empty!!! Anytime I asked ANY questions about colors, or sizes, or anything, I was reluctantly helped by the store’s manager, Molly. What a way to ruin a girl’s Christmas shopping happiness. If you want to buy really expensive, adorable clothes for your kid, and be treated like garbage while doing it-​pay Molly and Courtney a visit at Janie and Jack in The Brea Mall.

I love this place. If I had a choice of brand to fill up my kids closet, this will be it. I would call their style preppy chic. Everything they have would look oh so precious on my babies. Unfortunately it comes with hefty price tags. It’s not cheap but occasionally I would find a good deal on their sale racks.
Today we found 2 beautiful dresses for our lil girl! Can’t wait to see her in it. See u soon Janie and Jack!

The front desk lady named Molly was very rude and has no business working in a store dealing with customers. If I walk into a store willing to spend that much money on baby clothes, I expect better service than what this rude lady can provide. Horrible!

I sooo love this store!
It’s a beautiful children’s store that sells wonderful children’s clothes! Everything in the store looked so organized and clean. There was nothing out of place. I want my baby wearing everything they sell! They had the cutest suits for boys, and the most gorgeous dresses for girls. But all the clothes are wonderful!!!
The employees were friendly.
Since it’s Labor Day weekend, they had an extra 20% off of their sale items.
Did I buy anything? I wanted to! But I don’t have any more room in my baby’s closet! I have to wait until he goes up a size, and I can get rid of his smaller clothes… Then, I’ll be back to shop a lot! I got to stock up on sweaters for him for winter!

First time mommy to an adorable little girl. I love the materials of the clothes and the cut of the clothes. The only drawback is the price. Bought a dress for $ 85 ad a strawhat for $ 28 but it’s all so adorable and cute. So i guess can’t complain, plus my little princess picked it out herself. :)

I love Janie and Jack! The clothes are so gorgeous, its practically the only place to get really cute clothes for a little boy. The only problem is that the customer service here isn’t very good. Generally I’m the only one in the store or maybe one other customer. They don’t greet you or offer to help in any way. They just stand behind the counter folding or whatever until you ask them for help or are ready to pay. They could use a lesson in customer service.

Ok, so I am a first time mommy and I have a little baby boy. When I found out I was having a boy, the visions of tutu’s and little lavender dresses dissipated and were replaced with nothing, absolutely nothing. I very rarely see adorable baby boy clothes that make you ooh and aah (as is the case with the plethora of darling little girl outfits that they have). At that moment, I decided that I was going to find cute baby boy hats. I searched throughout my pregnancy and for the first few months of my son’s life. Then, one day, I happened to be at the Brea Mall and I went into the Janie and Jack store.
The heavens opened and birds began singing… okay…that may be a bit of an exaggeration, but I was so excited when I saw the adorable newsboy caps that they had. It was almost as if they had read my mind and created the hats especially for my son. They are literally the cutest hats that I have ever seen. What isn’t cute… the price. The are in the $ 22 range. However, on that day, they happened to have a few on sale and they had a hat that was marked down and was on sale on top of the markdown. I got it for $ 11.99. I realize this is still a bit pricey for something the baby can only wear for a short time, but it is well made and so, so cute! I bought one and got complimented on my adorable baby and his «jaunty cap» by numerous people (strangers and friends) each time he wore it. Sadly, the hat began to get a little tight as it was 0−6months in size, so I trekked back to Brea Mall to see if they had any other dashing caps for my little man. This was in early January and they had a whole bin of hats on clearance. I got 2 for $ 3.99, 1 for $ 5.99 and 2 more that were a bit more expensive but were still less than I paid for his first cap. I even got the same cap that I LOVED in the 6 – 12 month size for my guy! When I left, I had spent $ 40 even. That included a small donation to a charity that they were collecting for. I bought 5 new caps, each one as adorable as the next.
We are complimented daily, as I rarely take my guy out without his cap.
I would give the store 5 stars, but it is a bit pricey… especially since babies grow out of clothes so quickly. However, if you have a little one and a special event you should definitely check out this store. They have little suits and sweater vests for boys that are so stinking cute! They have darling little girl clothes, too. Also, they always have a sales rack in the back of the store. However, most important, are the newsboy caps that they carry all the time!!! I am obsessed with them!

Cute, prim, and proper clothing at Janie & Jack! The clothing is definitely on the expensive side, but if you check out the sale rack, you’re sure to find a few cute, affordable outfits!

It’s a really cute store for kids if you can afford it. it’s like a pottery barn kids except they only sell clothes…

Gorgeous, cute baby and children’s clothes. They’re not the cheapest in the world but they are different from other stores. When I buy them for friends’ kids back in the UK they (both parents and kids!) love them.
If you can find stuff in the sales then even better!