The Joint...the chiropractic place

Dr. Arnold gave me my life back! He’s amazing! I went in limping and left walking. I’ve had back problems ever since having my son (5 yrs). I get back pain if I make a bad move or if I lift heavy. Having a chiropractor who I trust is a must in my life without one I can’t get out of bed sometimes. I went in to The Joint in desperate need of a chiropractor who understood my problem and Dr. Arnold not only understood but took care of my problem. I’ve only gone 2 times in 2 weeks and I’m back to normal. I couldn’t be happier and I totally recommend The Joint and Dr. Arnold.

So here I am at 4:45 on a Sunday. I timed it out to get here before they closed and pick up my daughter. They’re open until 5, so the sign says. The door is locked and no one is inside.
What kind of business does that? I’ve heard of them doing that to people. I can’t believe it’s true. You lock the door and leave when you’re supposed to be open? This is the last straw with this franchise. They closed the one close to me. I try to go to a new one and this Happens.
I guess Sunday fun day is more important than your paying patients/​clients. I’m taking my money elsewhere.
I catch the teenage employee leaving the business at 4:50 and she says they lock the door at 4:45. I told her that was not true bc I was here and it was already locked. It’s not like they spend more than 2 minutes on each patient as it is. I told her it was discourteous to the people who pay monthly to come here and she just shrugged and walked away. Like, what does she care, right?

Do not bother with this place, it doesn’t matter whether or not they can help you, they will do everything they can to convince you that you have subluxation so they can sell you a plan. Go to a real chiropractor who will use xrays and other proven methods to ACTUALLY find out what’s wrong with your spine. I would heavily recommend reading about subluxation on your own before paying these con artists a visit. Right off the bat they force you to watch a bogus propaganda video to try and convince you that just about everyone has subluxation and would benefit greatly from one of their expensive monthly plans. The truth is if cracking your back one time doesn’t get the job done for you, going back four times a month isn’t going to help and could even make the problem WORSE. I know it may be tempting to drop by for the cheap first visit but please do your own research and visit a real chiropractor to find out what’s really wrong with your back before pledging to give them a ton of money via one of their outrageously priced plans.

First off I have to say dr. Judy R. is the best! Her personality is on point, every time I come in she has a smile on her face. I’ve came here a few times and I prefer seeing her, she asks what is hurting and takes note on where to work on your body. With me it’s usually My sciatic nerve that usually is been bugging me. so I went in told her what’s up, got an adjustment and I feel so much better now. She even helps you stretch out a little before she gets to work. I recommend her 100% check it out you can’t beat it for the price.

Dr. Jody Rotuna is an amazing chiropractor. Besides her outstanding technique, she cares so much about helping all her patients. To me that means even more than the treatment itself. She’s usually so busy because everyone wants her treatment, but I’ve never seen her rush. She takes her time to give you quality treatment. I am also so impressed with Dr. Jody’s ability to communicate… she’s great at healing your mind as well as your body! Dr. Rotuna is definitely the best of the best!!! SMSGT Dan Suzuki, USAF Retired.

I have neck and back problems for a long time. I often get tight pressure through out my back causing deep pain. I actually found this place on accident. My back hurt so much one day I google chiropractors in my area and found the Joint. It was a $ 19 special for and adjustment. When I got to the location they told me about their membership. They offer 4 adjustments a month for $ 49, with a min 6 month commitment. The chiropractor they treated me was great, he asked me what areas I was having problems with and things like how often am I in a seated position what physical activities I was into, etc. Enter it in the system so any future chiropractor knew my info and then got to cracking. He cracked my neck, back, hips, and shoulders. I felt wonderful after leaving there. So of course I signed up for the membership which is a little of $ 12 a session if you use all 4. Its the cheapest rate I’ve ever paid, their open 7 days a week, they have multiple location all over the country, and you can use any of them. I would recommend the Joint to any one that has has back/​neck/​knee issue and need adjustment often.

Been going here a few months now. I have been to about 5 different «The Joint» locations, and Dr. Jody is by far the best of the best. I will never go to any other location. I actually plan my visits around her days off so that she is the only one who takes care of me! Always made to feel welcome when checking in as well. Other locations are sometimes not even welcomed!

Will never be coming back. Apparently checking in filling out the paper work and waiting your turn doesn’t mean anything at this location. I been waiting an Hour and a half and a lady who came in after me as a walk in was taken in by the Chiropractor before me and when I asked the receptionist her only explanation was the lady after me finished her paper work and checked in first when she was still filling the paper work even after I turned everything in. Obviously the receptionist wasn’t doing her job and after waiting that long and still not being seen for having scheduled an appointment days before was a horrible experience. I wouldn’t even come back if the company or manager would offer a voucher. I just don’t understand why wait for this place when they just pick and choose when and who they want to take in.

I absolutely love this place. The staff is friendly, knowledgeable, and accommodating. Dr. Rotuna nearly makes this place what it is. She’s thorough, genuinely passionate about her job and shows a sincere concern for your well being. I highly recommend you try this place out!

Dr. Judy is awesome. I have neck trauma which causes me grief every day. I deal with migraine headaches very frequently! I have recently joined the premium membership and will go weekly for adjustments. Love the Joint!!!

Chiropractor Jody is wonderful. She’s funny, very much a people person. I appreciate how she loves to educate and demonstrate things to really make sure you understand how certain movements impact your body and how it could be improved upon.

Dr Jody Rotuna is without a doubt one of the best chiropractors period!!! I am a 68 year old Vietnam Veteran with a number of painful problems that Dr Rotuna has helped me with. Her chiropractic technique and attention to detail is second to none. The thing that I most noticed about her was how much she cared about each and everyone of her patients. She’s the best!!! Also, the Joint is the best deal anywhere to satisfy your chiropractic needs. Each treatment is only about $ 12 and you get 4 treatments a month.

This addendum has nothing to do with the practicing doctors, but for the business aspect of it.
So after deciding to quit the Joint, I’ve called and said before the term was up that I wanted to cancel. As I was making this request, the person I spoke to on the phone said that its too late, the billing cycle has already started, so we have to charge you for the next month. This is strange to me since I haven’t yet used their service for the next billing cycle, I don’t see why they can’t just cancel. No one told me there was a cut off period.
Anyway, I said fine, but please cancel the next month. I signed the papers hoping that it will be the end of it.
Fast forward to the next month — I was billed yet again. I called and said that I’ve already canceled, why are you charging me. I got the same spiel that it was too late to cancel for the month. I’m livid at this point — what do you mean I didn’t cancel on time? Check your records please, I signed the papers, I have documentation. Please check again I said.
The lady on the phone said she’ll get back to me. When she did, she said the mistake was their’s and they will credit back my money. As of this post I have not received my credit yet. I’m pretty sure I will have to make a call again.
Now they are just wasting my time. End rant.

Great Chiropractic Office! Dr. Rotuna is very thorough, friendly and professional. The entire staff is great! Ive been coming here over a year and they really set me straight (lol) every time. Thank you Dr. Rotuna!

I never really get mad or disappointed. I am now. I walk in at 6, no one is at the front desk so I move on to the ladies. I use the ladies room, I change my clothes from my work uniform to some workout stuff… at 6:04 I get back to the front desk. I’m told that the last new patient appointment is at 6pm. I’m limping and in severe pain, and you shut me down for 4 minutes? Of which I spent in your ladies room changing. This is a really bad bad situation. Not in the least impressed, in fact cried on my way to the car. So many referrals so lame.

This was my first time seeing a chiro. I was a bit freaked out at the thought of someone cracking my neck, but I’ve been having pain. Dr Mariscal was fantastic! I’ll definitely be back!

Highly recommend!
I was in so much pain and they got me in immediately… they assessed my needs quickly and put me back on the road to recovery.
Dr. Rotuna is VERY thorough… worked me from head to toe… LITERALLY!!!
Great affordable packages too for those who are looking for regular maintenance.

After visiting my local Joint office in Seal Beach I was recommended to see Dr. Rotuna because I work in the Orange county area. I’ll have to say believe the hype, Dr. Rotuna knows exactly what she is doing. She is awesome. I left her office actually feeling like I was lighter! haha… I will definitely go back to see her.

Dr Rotuna ********* Let me just say that I have been to more than 2 dozen Chiropractors in my life, and Dr. Rotuna is by far the most thorough, competent and gifted Doctor that has ever laid hands on me…
*about me* I am a full time musician/​puppeteer/​artist, my arms/​neck and shoulders are always getting worked… so much so that I started to get migraines, in the past I have had adjustments and they offer «some» relief so when I went to the Joint for the first time I wasn’t expecting a miracle… HOLY COW!!!
In fact I went in today with a 48 hour migraine that would not be tamed by yoga, medicine or rest… Dr Rontuna’s adjustment brought much need relief right away… enough so that I felt I needed to let the world, er Brea know just how talented she is, not to mention kind and unbelievably strong…
This amazing woman, is so connected to the human experience she finds your «locked spots» and for me brings instant relief time and again… I won’t see anyone else, since Ive met her. To be honest 5 stars isn’t enough for Dr Rotuna, she is by far the most tuned in doctor Ive ever met.
Ill keep coming back. again and again, always to Dr Rotuna. Thanks THE JOINT!!!

I was at European Wax Center one Saturday morning when my lovely wax-​girl Aimee told me about this amazing chiropractor place! She gave me a referral card to get a free adjustment! Yay! :)
I came in and I was immediately greeted by a gentleman at the front. He told me to fill out and sign some paperwork before we got started. Afterwords I was told to watch a 5min-​ish video on their ipad about the spinal column and consequences of misalignment leading to many ailments after days, weeks, months, and years.
Afterwards I was invited back by Dr. Vic who asked me a few questions and pressed down to examine where I hurt and which area of my spine had issues. To no surprise, my neck and my lower back were misaligned due to the required sitting in my cubical job. I received my free adjustment and I was suggested to come back one a week.
Price Breakdown:
$ 29/​visit
OR
$ 49/​month: 4 adjustments a month, and $ 19 per additional one after the initial 4
(each family member is $ 10 less, up for 4 members)
I did not immediately take up on this opportunity for the monthly plan mainly due to the fact that these adjustments do not roll over if I happen to miss this. The gentleman in front explained that: «the point is that you come in once a week» –_​-​’ I get the point BUT I AM BUSY! I don’t live in Brea. And even if I did, it’s not realistic that I can consistently come in once a week. I would prefer the option of doubling up if I miss one or something like that…
I’m thinking I’d be here once a month and I don’t mind paying $ 29 per visit, cause that’s still pretty cheap.
I told my mom about this, since I think it would be more beneficial for her. If she wants to, I would be more than happy to purchase the 2 member plan (49 +39 = $ 88). In the mean time, it is too inconvenient for me. But thanks Dr. Vic cause my neck feels better :)